Bounce Away Castles
Bounce Away Castles is a company based in Birmingham, England that specializes in bounce house rentals, corporate entertainment services, event management, exhibition planning, face painting, marquee hire, office equipment rental, party and event planning, party equipment rentals, tent rental services, and wedding planning. They offer a wide range of services related to culture, entertainment, events, shops and shopping, beauty and wellness, building and construction, financial services, and household services.
Introduction to Bounce Away Castles
Bounce Away Castles is a family-owned business that was established in 2009 with the aim of providing fun and exciting experiences for families and party-goers. The company started by offering bouncy castle rentals, and over the years, it has expanded to include other party and event planning services. What makes Bounce Away Castles unique is their commitment to providing high-quality and safe products, as well as exceptional customer service.Services & products
Bounce Away Castles offers a wide range of services and products to make any event or party a success. Customers can rent bounce houses, tents, marquees, and office equipment from the company. They also provide face painting services, and they work with wedding planners to ensure that couples have the perfect wedding. Bounce Away Castles also offers corporate entertainment services, making it the perfect choice for companies looking to host a fun and engaging event.Location
Bounce Away Castles is located in Hall Green, Birmingham, England. The area is known for its vibrant culture and diverse population. Customers can expect to find a variety of shops and businesses in the area, including dance stores, exhibition planners, and financial services. The closest public transportation options are the Hall Green train station, which is 0.6 miles away, the Spring Road station, which is 0.7 miles away, and the Stratford Road bus stop, which is 0.2 miles away.Benefits
Customers should choose Bounce Away Castles because they offer high-quality and safe products, exceptional customer service, and a wide range of services and products to choose from. The company has a team of experienced professionals who work tirelessly to ensure that every event is a success. Bounce Away Castles also offers competitive pricing and flexible rental options, making it the perfect choice for customers looking for affordable party and event planning services.Good to know
Customers should be aware that Bounce Away Castles is committed to maintaining a safe and clean environment for their products. The company adheres to all safety regulations, and they clean and sanitize all products after each use to ensure that they are free from germs and bacteria.Reviews
Customers have raved about the high-quality and safe products provided by Bounce Away Castles. They have also praised the exceptional customer service and flexibility of the company. Customers have noted that the team at Bounce Away Castles goes above and beyond to ensure that every event is a success.Amenities
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delivery -
setup
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tear-down
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insurance
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cleaning supplies
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staffing
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venue
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parking
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wi-fi
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refreshments
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changing rooms
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online shopping
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valet
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event planning
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event coordination
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customized menus
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a-c
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heating
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audio-visual equipment
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entertainment
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photography
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videography
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catering
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decorations
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lighting
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power supply
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seating
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tables
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linens
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bridal suite
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floral design
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transportation
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invitations
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favors
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officiant
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hair & makeup
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rehearsal dinner
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gift registry
FAQ
What type of bounce houses do you offer?
We offer a variety of bounce houses, including traditional castle designs, combo units with slides and obstacles, and themed bounce houses featuring popular characters and movies.How much does it cost to rent a tent from your company?
The cost of renting a tent from our company varies depending on a few factors, such as the size of the tent, the length of the rental period, and any additional accessories or services requested. Please contact us directly for a quote.What is your cancellation policy for tent rentals?
Our cancellation policy for tent rentals allows for a full refund if the cancellation is made at least 72 hours prior to the rental start date. Cancellations made within 72 hours of the start date may result in a partial refund or no refund at all, depending on the circumstances.How do you handle unexpected changes or issues during an event?
We have a dedicated team on-call during every event to handle any unexpected changes or issues that may arise. We will work closely with the event organizer to find a solution that meets their needs and ensures the success of the event.What sizes of marquees do you offer for hire?
We offer a range of sizes for marquee hire, from small 3m x 3m structures to large 15m x 30m structures that can accommodate hundreds of guests. Please contact us directly to discuss your specific needs and requirements.Reviews
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Altaf Rana
Unreliable service had ordered a bouncing castle for my autism kids birthday party booked it a month in advance had a confirmation sent to me. However on that day messaged them they said driver is running late 2 hours later got a message saying they cant make it. I would suggest you avoid this company
27-05-2023
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786110
booked a bouncing castle for a children's birthday party phoned them on the day as they didn't turn up at the agreed time only for them to say we doubled booked you massive let down as the kids were looking forward to it and couldn't get one from else where as we got let down at the last min stay away from them to avoid the the disappointment on the day
27-05-2023
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Melissa H
17-05-2023
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shazia Akhtar
we had the frozen bouncy castle on Sunday absolutely brilliant the kids had do much fun plus really great customer service and support will use these again and again thanks guys
17-08-2022
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Sukvinder Mole
Salma thank you for making my sons 18th birthday memorable ❤💙 he will never grow out of bouncy castles.... A few companies let us down - but your service was remarkable 👌 Thank you 💫 p.s. your husband works hard .... 💪💪
17-08-2022
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laura morris
Absolutely saved me after another company cancelled on the morning of my daughters party. The lady I spoke to was lovely and really did everything she could to help me. I was able to get a castle with slide delivered just a few hrs after enquiring. The lads that delivered and collected were very nice. Will definitely be using again thank you so so much
17-07-2022
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Maya bee
17-06-2022
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Joanne Marshall
Great service thank you booked the night before for my sons birthday, friendly man. Delivered on time . Definitely book them again
17-06-2022
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Sofia Begum
Booked the paw patrol castle recently kids loved it. Will definitely be booking again.
17-06-2022
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Hinna Awan
Absolutely amazing service Professional and courteous on delivery and collection Certainly recommended and will be using again.
17-06-2022
