Boroughbridge Post Office
Boroughbridge Post Office is a public sector company located in York, England. It serves as a regional government office and plays an important role in the society. The company is committed to providing efficient and reliable postal services to the people of Boroughbridge and surrounding areas.
Introduction to Boroughbridge Post Office
Boroughbridge Post Office has been serving the local community for over a century. This historic post office is known for its commitment to providing excellent customer service and is an integral part of the community. The post office serves as a hub for the local area, providing essential postal services and acting as a vital link between the public and regional government offices.Services & Products
Boroughbridge Post Office offers a range of services, including postal, banking, and travel services. Customers can buy postage stamps, mail packages, and access a wide range of banking services. The post office also provides passport and travel services for customers planning to travel abroad.Location
Boroughbridge Post Office is located in Horsefair, Boroughbridge, York. The area is known for its picturesque countryside, historic architecture, and numerous attractions, including the nearby Yorkshire Dales National Park. The post office is conveniently located near public transportation options, including the Boroughbridge bus station, which is within walking distance of the post office.Benefits
Customers can count on Boroughbridge Post Office for reliable, efficient, and friendly service. The post office is committed to providing excellent customer service and strives to make every visit a positive experience. The post office also offers a range of products and services that are tailored to meet the needs of the local community.Good to know
Customers should be aware that the post office may have limited hours during holidays and weekends. It is always best to check with the post office directly for any updates or changes to their hours.Reviews
Customers have praised Boroughbridge Post Office for its friendly and helpful staff, efficient service, and convenient location. Many customers appreciate the post office's commitment to providing excellent customer service and its role as an essential part of the local community.FAQ
What specific services and support does your office offer to the local community?
Our Boroughbridge Post Office offers a range of services to the local community, including postal services such as sending and receiving mail, selling postage stamps, and providing mailboxes for rent. We also offer banking services, such as cash withdrawals and deposits, as well as bill payments, passport applications, and vehicle tax renewal. Additionally, we provide a range of convenience goods, including stationery and office supplies, greeting cards, and snacks.How does your office handle complaints and feedback from the public?
We take complaints and feedback from the public very seriously and strive to resolve any issues as quickly as possible. Customers can speak to a member of our staff in person, over the phone, or via email to raise any concerns or provide feedback. We will investigate any complaints thoroughly and aim to provide a satisfactory resolution to all parties involved.What is the process for filing a request for information from your office?
To file a request for information from our office, customers can speak to a member of our staff in person or contact us via email or phone. We will then provide the necessary information or direct customers to the appropriate department if necessary. Alternatively, customers can submit a Freedom of Information Act request, which we will respond to in a timely and transparent manner.How does your office work with other government agencies and local businesses to promote economic growth in the region?
We work closely with other government agencies and local businesses to promote economic growth in the region. We participate in local business groups and networking events to build relationships and identify opportunities for collaboration. We also offer services such as business banking and postal services to support the needs of local businesses.What measures does your office take to ensure transparency and accountability in its operations?
We take transparency and accountability very seriously and have measures in place to ensure our operations are conducted in an open and responsible manner. We have clear policies and procedures in place for our services, and we regularly review and update them as necessary. We also have a customer feedback system in place to monitor our performance and identify areas for improvement. Finally, we are subject to regular audits and inspections to ensure that we are meeting industry and regulatory standards.Reviews
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Catherine Dawson
Amazing staff. Incredibly helpful. And the best collection of cards. Do visit.
25-05-2023
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Kathryn Hillery
Amazing customer service and fantastic choice of cards! The gentleman that helped me today went out of his to make sure I got exactly what I needed
28-04-2023
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Sue Johnson
Lovely post office - great staff and service. Also an amazing range of cards for all occasions. Thank you!
28-02-2023
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TheDannytennant
I’d like that thank the lovely lady in the post office today for helping me with my currency exchange. I very much appreciate all the help you gave me.
28-01-2023
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Emma Mosey
Excellent service, friendly staff, a hub of the community.
28-01-2023
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Philippa Harris
Thank you very much to Julie and Karen, lovely ladies, amazing service and so helpful.
28-11-2022
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Catherine Mason
Very friendly staff and I always get things sorted.
28-11-2022
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Victoria K
Used my local post office for over a decade and every single time Karen, Nigel and their team go above and beyond. Today was no exception. I needed to renew my son's passport and within minutes they had done the application for me and even took his photo. The whole thing was completely effortless. Highly recommend this service and the post office as a whole - they'll always steer you right. :)
28-10-2022
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Stephan Mahling
Fabulous fantastic customer service much appreciated thank you
28-10-2022
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Barbara Smith
Fabulous service. Friendly & knowledgeable. Spent time explaining the process. So lovely to find a place with good old fashioned customer service. Can’t fault them. Thank you :)
28-09-2022
