Featured image
Helplines, Technical Services, Corporate Campuses, Clothing Stores

Boohoo

Boohoo is a UK-based company that specializes in clothing and fashion. They offer a wide range of clothing stores and technical services to their customers. Boohoo also provides corporate campuses and real estate & housing solutions. They are committed to providing excellent customer service through their helplines. Boohoo is dedicated to making a positive impact on the public sector & society, as well as the IT & E-Commerce industry.

Introduction to Boohoo

Boohoo is an online clothing and fashion retailer based in Manchester, England. The company was founded in 2006 by Mahmud Kamani and Carol Kane, initially as a small website selling own-brand fashion pieces. Today, Boohoo has become a global brand and is known for its trendy, affordable clothing options. The company's unique selling point is its ability to quickly respond to the latest fashion trends and offer them at affordable prices.

Services & products

Boohoo offers a wide range of clothing and fashion products for both men and women. Their products include dresses, tops, jeans, shoes, and accessories. The company also offers technical services such as helplines and online customer support to ensure that customers have a smooth shopping experience.

Location

Boohoo's headquarters are located on Dale Street in Manchester, England. The area is known for its thriving corporate campuses and real estate and housing options. Customers can expect to find a variety of retail stores and restaurants in the area, as well as easy access to public transportation. The three closest public transportation options to Boohoo's headquarters are the Manchester Piccadilly train station, the Shudehill Interchange bus station, and the New Islington tram stop.

Benefits

Customers should choose Boohoo over other clothing stores because of their unique ability to offer trendy, affordable fashion options. The company's quick turnaround time and attention to customer service also sets them apart from their competitors.

Good to know

Customers should be aware that Boohoo is an online-only retailer, meaning they do not have any physical stores. However, customers can shop their products online and have them delivered to their doorstep.

Reviews

Boohoo has received positive customer reviews on their website and social media platforms. Customers appreciate the company's trendy fashion options and affordable prices. However, some customers have reported issues with shipping and delivery times, as well as sizing inconsistencies. Overall, Boohoo has a loyal customer base who appreciate their unique approach to fashion retail.

FAQ

What type of technical services does your company offer?

We offer a range of technical services, including website development, software development, IT support, and technical consultancy.

How experienced are your technicians in providing technical support?

Our technicians are highly experienced in providing technical support, with many years of experience in the industry and relevant certifications.

What security measures are in place on the campus?

We have a comprehensive security system in place on our campus, including surveillance cameras, security personnel, and access control systems.

Are your helpline representatives trained and experienced in handling various types of issues?

Yes, our helpline representatives are extensively trained and experienced in handling various types of issues. They are equipped with the necessary skills and knowledge to provide effective assistance to our customers.

How do you ensure caller confidentiality and privacy?

We take caller confidentiality and privacy very seriously and have implemented strict protocols to ensure that all information shared with our helpline representatives is kept confidential. We also comply with all relevant data protection regulations.

Reviews

  • Sophie Endacott

    refuse to let you send back faulty coat .. offered 7 percent refund that didnt total 7 percent of what i paid and then ignore your emails

    27-05-2023
  • Michaela Cargan

    Returned an order for a refund. Eventually got the refund but in two amounts after sending numerous emails I asked about my returns label which was missing I did not get any answer. I paid for the parcel to be sent and they did not refund the money for the postage.

    17-03-2023
  • Kay Jones

    This Company sends barcodes for returns that are not compatible. Having a nightmare sending goods back

    17-03-2023
  • Calvin Sinclair

    Haven’t delivered after 3 months and 10 emails! Their customer service team refuse to discuss it - absolutely shocking service! I’m left out of pocket.

    17-02-2023
  • Charlie Oakley

    Appalling customer service from a ronnielyn, Elaine b and a abdullah

    17-01-2023
  • Nimmy Deepu

    17-01-2023
  • John Flynn

    A disgrace No reply to multiple emails no number to call and goods missing.. DO NOT USE THIS COMANY THEY ARE BENT AND CROOKS

    17-12-2022
  • Carole Smith

    Do not buy from these , shocking company

    17-12-2022
  • Ana Sanz

    17-12-2022
  • Michael Gordon Harper

    Black Friday, went to order several products then all of sudden prices rise significantly abit later. Its still black Friday same day different price Con and misleading

    17-12-2022