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Computer Support & Services

Bongo IT

Bongo IT is a company based in Oxford, England that specializes in providing computer support and services as well as computer hardware and software. Their expertise in these areas allows them to offer comprehensive solutions to their clients.

Introduction to Bongo IT

Bongo IT is a computer support and services company based in Oxford, England. The company was founded in 2003 by a group of IT professionals with a mission to provide high-quality and affordable IT services to businesses and individuals. Bongo IT prides itself on its unique approach to customer service, tailored to each individual client's needs.

Services & products

Bongo IT offers a wide range of computer support and services, including hardware and software installation and maintenance, network setup and troubleshooting, virus and malware removal, data backup and recovery, and cloud solutions. The company also provides training and consulting services to help clients make informed decisions about their IT needs.

Location

Bongo IT is located on 20 Littlemore Rd in Oxford, a bustling city known for its prestigious universities and historic architecture. The area around Bongo IT's office is a mix of residential and commercial buildings, with several restaurants and cafes within walking distance. The office is conveniently located near several public transportation options, including the Oxford train station (2.2 miles away), the Cowley Road bus stop (0.1 miles away), and the Littlemore Park and Ride bus stop (0.3 miles away).

Benefits

Customers should choose Bongo IT because of its commitment to providing personalized and affordable IT services. The company's team of experienced professionals is dedicated to helping clients find the right solutions for their IT needs, whether they are a small business or an individual user. Bongo IT also offers competitive pricing and flexible service options to accommodate different budgets and schedules.

Good to know

Customers should be aware that Bongo IT requires an appointment for all services, and may not be able to accommodate walk-in requests. Additionally, the company may require access to the client's computer or network in order to diagnose and repair issues.

Reviews

Customers have praised Bongo IT for its knowledgeable and friendly staff, prompt and efficient service, and reasonable pricing. Many customers have noted that the company goes above and beyond to ensure customer satisfaction, and that they feel confident in the quality of the services provided.

Amenities

  • amenity
    computer
  • amenity
    monitor
  • amenity
    network
  • amenity
    server
  • amenity
    software
  • amenity
    backup
  • amenity
    security
  • amenity
    maintenance
  • amenity
    repair
  • amenity
    upgrade
  • amenity
    help desk
  • amenity
    troubleshooting
  • amenity
    installation
  • amenity
    training

FAQ

What types of computer hardware and software does your company specialize in?

At Bongo IT, we specialize in a wide range of computer hardware and software including servers, desktops, laptops, printers, routers, operating systems, antivirus software, and more.

Can you provide references of satisfied clients who have used your computer support services?

Yes, we can provide references from our satisfied clients who have used our computer support services. Please contact us directly for more information.

What is your response time for fixing computer issues?

Our response time for fixing computer issues depends on the severity of the issue. For critical issues, we aim to respond within 2 hours of receiving a call. For non-critical issues, we aim to respond within 24 hours.

Do you offer any ongoing maintenance or support contracts for customers?

Yes, we offer ongoing maintenance and support contracts for our customers. These contracts can be tailored to meet the specific needs of each customer and can include regular maintenance, updates, and support services.

What is your pricing structure for computer support and services?

Our pricing structure for computer support and services varies depending on the type and complexity of the service required. We offer competitive pricing and strive to provide our customers with the best value for their investment. Please contact us directly for a customized quote.