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Bicycle Stores

Bobbin Bikes Office

Bobbin Bikes Office is a bicycle store located in London, England. They specialize in providing high-quality bicycles for sports and hobbies. Their office is located at Second Home, 68 Hanbury St, London E1 5JL, United Kingdom.

Introduction to Bobbin Bikes Office

Bobbin Bikes Office is a bicycle store that was established in 2007 by Tom Morris. The company's purpose is to provide unique bicycle designs that are both stylish and functional. What makes this company unique is its focus on creating bicycles for everyday use that are comfortable and enjoyable to ride.

Services & products

Bobbin Bikes Office offers a range of bicycles, from city bikes to classic road bikes. In addition to bicycles, the company also offers accessories such as helmets, lights, and locks.

Location

Located in London's vibrant East End, Bobbin Bikes Office is situated on Hanbury Street, a bustling area filled with independent shops, cafes, and restaurants. The area is known for its creative and diverse community, and visitors can expect to find a mix of vintage stores, art galleries, and street art. The nearest public transportation options are the Shoreditch High Street Station (0.2 miles), Liverpool Street Station (0.6 miles), and Aldgate East Station (0.4 miles).

Benefits

Customers should choose Bobbin Bikes Office because of the company's commitment to creating high-quality, stylish bicycles that are perfect for city living. The company's designs are unique and functional, making them a great option for anyone looking for a reliable and comfortable mode of transportation.

Good to know

Customers should be aware that Bobbin Bikes Office is an office-only location, meaning that they do not have a traditional bike shop storefront. Customers can still make appointments to view and test ride bicycles at the office.

Reviews

Customers have praised Bobbin Bikes Office for their excellent customer service and high-quality bicycles. Many have noted that the company's designs are both stylish and practical, making them a great option for commuters and casual cyclists alike.

Amenities

  • amenity
    helmet
  • amenity
    bicycle rack
  • amenity
    lock
  • amenity
    repair service
  • amenity
    tune-up
  • amenity
    water bottle
  • amenity
    lights
  • amenity
    tool kit
  • amenity
    tire pump
  • amenity
    saddle bag
  • amenity
    bike stand
  • amenity
    chain lube
  • amenity
    multi-tool
  • amenity
    tire lever
  • amenity
    reflective tape
  • amenity
    spare tube

FAQ

What types of bicycles do you carry?

We carry a variety of bicycles including city bikes, road bikes, and leisure bikes. We also offer electric bikes and folding bikes for those who need them. Each bike has its own unique features and benefits to suit different needs and preferences.

Do you offer any warranties or maintenance packages?

Yes, we offer a warranty on all of our bikes and we also offer maintenance packages to ensure that your bike is always in top condition. Our warranty covers any defects in materials or workmanship, and our maintenance packages include services such as tune-ups, tire changes, and brake adjustments.

Can I test ride a bicycle before purchasing?

Yes, we encourage customers to test ride our bicycles before making a purchase. We believe that it's important to find a bike that feels comfortable and suits your needs, and a test ride is the best way to do that. We have a variety of bikes available for test rides, and our staff are always happy to help you find the right one.

Do you offer financing options?

Yes, we offer financing options for those who need them. We understand that buying a bike can be a big investment, and we want to make it as accessible as possible. Our financing options include installment plans and leasing options.

Do you provide any resources or services for bike fitting and customization?

Yes, we offer bike fitting and customization services to ensure that your bike is tailored to your needs. Our staff are trained in bike fitting and can help you find the right size and fit for your body type. We also offer customization services such as adding accessories and adjusting the handlebars and saddle to suit your preferences.

Reviews

  • Phil Oultram

    Some of the worst customer service I have experienced! Bike sent to the incorrect address, which was a mistake and mistakes happen, however the near non-existent customer service, complete lack of empathy and arrogance of this company is shocking. As a small business their attitude towards customers is disgusting. Unless you enjoy spending your time on hold and talking to ignorant members of Bobbins’ staff, avoid.

    17-06-2023

  • Kate Wright

    Appalling (or non existent) customer svs. Bought bike and accessories and not all accessories have turned up. Tried putting bike together and the front wheel fork attachment is too small for the wheel. Have mailed twice and no reply, no phone number to call, no live chat. So still waiting on accessory (that no one can tell me where it is) and a bike that doesn’t work. I’ll be reporting them next week if they dont contact me by then. Shameful customer svs (having spent more than £600 with them!!)

    10-06-2023

  • Phil Littler

    Just bought a lovely and well made "Toggle Double Pannier" . It looks really smart. Had a hic-up with PayPal that the Support Dept helped me quickly sort out. The Pannier arrived very quickly after placing the order.

    17-03-2023

  • dana stancu

    Really great products and amazing customer service.

    17-02-2023

  • Lewis Joy

    What an amazing service! I bought this bike for my daughter and the quality is fantastic value for money! At checkout I accidentally selected the wrong size bike (16" wheel instead of 20"). I emailed for assistance to change the order and was responded to within hours. Laura from Bobbin couldn't have been more pleasant or helpful if she tried. Absolute credit to the company and dealt with my ''self made'' issue promptly and hassle free. Bike arrived the next day, my wrong order collected the next. Fantastic service and amazing customer service

    17-02-2023

  • Emma Dobson

    Despite contacting them four times over four weeks, I’ve had ZERO response about the completely broken bell they sent me for my son’s Christmas present.

    17-02-2023

  • Alec Linton

    Ordered a basket for my wife's bike. Lovely basket, fits great, exactly what my wife wanted but initially had a part missing (the bracket). Bobbins team worked hard to make sure I got the correct part.

    17-01-2023

  • Rakime Johnson

    Poor quality. I purchased a Gingersnap 12" Wheel × 1 for my daughter's third birthday. Upon arrival, screws are missing along with a damaged mudguard. A replacement was sent and that is also damaged and the screw to attach the mudguard is still missing. I will never purchase from this company again.

    17-01-2023

  • david strang

    Completely unsatisfactory delivery experience, which I note another of the recent reviewers mentioned. In over a month, despite repeated phone calls and complaints, Bobbin have failed to deliver a bike to me which was needed for last week. When I rang to cancel they then had the cheek to tell me to wait until they received the bike back from the courier before they would process the refund. Very disappointed with this experience.

    17-01-2023

  • Gwen Edwards

    All in all a very excellent experience. Well done.

    17-12-2022