Board Game Guru
Board Game Guru is a UK-based company that specializes in providing a wide range of board games to customers. They offer a variety of game stores, video game stores, and warehouse stores to cater to the diverse needs of their customers. The company is committed to providing an exceptional shopping experience to its customers and is dedicated to promoting culture, entertainment, and events. With their extensive range of products and excellent customer service, Board Game Guru is the go-to destination for all your board game needs.
Introduction to Board Game Guru
Board Game Guru is a company that has been providing customers with high-quality board games since its establishment. The company believes that board games bring people together, and they are committed to providing their customers with the best board games available in the market. What makes Board Game Guru unique is that they have a team of experts who are passionate about board games and are always on the lookout for new and exciting games to add to their collection.Services & products
Board Game Guru offers a wide range of board games, from classic games to new releases. They also provide customers with expert advice on which board games to buy, based on their interests and preferences. The company also offers board game rentals, which is a great option for those who want to try out a game before buying it. Additionally, they have an online store where customers can purchase board games and have them delivered to their doorstep.Location
Board Game Guru's location is in the Manor Industrial Estate in Southampton, England. The area is filled with warehouse stores and shops, making it a great destination for people who love shopping. Additionally, the area has easy access to public transportation, with the closest bus stop being only 0.1 miles away. The closest train station is the Millbrook station, which is approximately 1.3 miles away. The company's location is easily accessible by car, with plenty of parking available.Benefits
Board Game Guru is the best option for customers who are looking for a wide range of board games and expert advice on which games to buy. The company's team of experts are passionate about board games and are always on the lookout for new and exciting games to add to their collection. Additionally, the company's online store makes it easy for customers to purchase board games from the comfort of their own homes.Good to know
Customers should be aware that Board Game Guru's physical location is in a warehouse, so it may not be a traditional retail environment. However, the company's team of experts are always available to provide customers with the best possible service.Reviews
Customers have praised Board Game Guru for their excellent customer service and wide range of board games. Many customers have also appreciated the company's expert advice on which board games to buy. Overall, customers have had a positive experience with Board Game Guru and have recommended the company to others.Amenities
-
board games
FAQ
What is your return policy for products purchased in-store and online?
We have a 30-day return policy for all products purchased in-store and online. The product must be in its original condition and packaging, and a receipt or proof of purchase is required. If the product is defective, we will provide a full refund or exchange.Are there any discounts for bulk purchases or for frequent shoppers?
Yes, we offer discounts for bulk purchases and frequent shoppers. Please contact us directly for more information on our discount programs.How are your products priced compared to other retailers?
Our products are competitively priced compared to other retailers. We strive to offer our customers the best value for their money.Do you offer delivery and installation services for large purchases, such as furniture or appliances?
Yes, we offer delivery and installation services for large purchases, such as furniture or appliances. Additional fees may apply depending on the item and location. Please contact us directly for more information on our delivery and installation services.What types of gaming consoles and accessories do you offer?
We offer a wide variety of gaming consoles and accessories, including Xbox, PlayStation, Nintendo, and PC gaming accessories. Our selection includes controllers, headsets, cables, and more. Please visit our store or website to see our full selection.Reviews
-
jon tollervey
Overcharged on postage, my emails requesting a refund on the overcharge ignored. Avoid! theres so many better places to get board games
28-04-2023
-
Stephanie Hampson
I wish I had read reviews of this company before ordering with them. I selected 48 hour delivery on ordering over 3 weeks ago. I haven't received my game and I haven't had a response from three emails. I have requested a refund instead of the game and I still haven't heard back. I will need to contact my bank to dispute the transaction as the next step.
28-04-2023
-
Jan Wróbel
Didnt read the reviews before, and I regret it. Placed an order for the board game about a month ago, but as I live in Poland I thought it was just shipped long. Three days ago I send an email, because I havent gotten any information about my game. Nothing since then, will try to get the refund probably
28-04-2023
-
Mike Chomyk
Ordered Food Chain Magnate in November 2021 when I was notified of an imminent restock by the website. Months passed with no contact. I emailed, to no reply, I messaged on Facebook to be told there were supply chain issues. I followed up every so often afterwards to no reply. I phoned and was told the order with Splotter would be "chased up" and told to email the owner's personal email. September 2022. 10 months on. No game. No further replies. All companies have problems, but for nothing to happen over 10 months is a consistent pattern of a lack of customer service. Edit: I have now received a refund as of March 2023, the owner was polite and apologetic over the whole thing. I stand by my more long-term comments, however.
28-03-2023
-
David Pacześ
(Translated by Google) Order placed on 2/8/23, no movement for two weeks. In the meantime, after my e-mail, the owner of 10.02 wrote that he was ill and that he would take care of the matter as soon as possible. I understand everything a small company can have delicate slips. On February 15, an e-mail went, on February 20, an e-mail went and nothing, no contact. The owner must have recovered because he visited the cinema in the meantime. I opened a dispute for a refund via PayPal. I write in Polish especially, the store has attractive prices for English-language titles, often unavailable in Poland, but I warn you a big face. (Original) Zamówienie złożone 8.02.23, przez dwa tygodnie żadnych ruchów. W międzyczasie po moim emailu właściciel 10.02 napisał że jest chory i że jak wyzdrowieje najszybciej jak się da zajmie się tematem. Rozumiem wszystko mała firma można mieć delikatne obsuwy. 15.02 poszedł mail, 20.02 poszedł mail i nic zero kontaktu. Właściciel na pewno wyzdrowiał ponieważ w międzyczasie kino odwiedził. Otworzyłem spór o zwrot przez PayPal. Specjalnie piszę po Polsku, sklep ma atrakcyjne ceny anglojęzycznych tytułów, w Polsce często niedostępnych ale ostrzegam duża mina.
28-02-2023
-
Frankie Bradrick
I placed an order on the 06/11/22 and have chased via email but still heard nothing. I would really like the game I ordered if someone could give me an update please. I paid for dpd to deliver because of all the royal mail strikes that were planned too. After 3 emails to contact the company with no reply I had to go through my bank to get a refund.
28-02-2023
-
Bastian Hager (Geekpunkt)
The ordered items where indicated as "in stock". I wrote several mails about the delivery status that all got no reply. 2 Month later I got a refund.
28-02-2023
-
Omesh Kapur
I placed my order in November, it is now January and have not received anything. I still cannot get a hold of anyone, through email, facebook or phone. No updates, no replies. Very unprofessional.
28-01-2023
-
fizzy965
Items arrived extremely well packaged. Just a bit later than expected, however it's Christmas, they're swamped with orders and only have 2 staff members currently due to illness. (Staff are friendly too!) Very competitive prices so if you don't mind waiting longer for your order, I'd highly recommend them. I'll definitely be ordering again in the future. Thank you Board Game Guru! :) All the best for 2023
28-01-2023
-
Amy
Placed an order of two games, unfortunately one was out of stock but was told in a timely fashion and received the other game within a week. Was notified by email my order had been dispatched, and the game arrived in perfect condition. Had a lovely experience with Angus. I understand the company have gone through a hard time recently but it appears they are trying very hard to get back to where they were.
28-12-2022
