Bluebird Care Southampton
Bluebird Care Southampton is a healthcare and medicine company located in Southampton, England. They specialize in providing home care services and operate as a nurses' agency and care agency. Their focus is on providing high-quality care to their clients in the comfort of their own homes.
Introduction to Bluebird Care Southampton
Bluebird Care Southampton is a healthcare and medicine company located in Southampton, England. The company was founded with the purpose of providing exceptional home care services to those in need. Bluebird Care Southampton is unique in that they place a strong emphasis on personalized care, ensuring that each client receives individualized attention and support.Services & Products
Bluebird Care Southampton offers a variety of home care services, including personal care, meal preparation, medication assistance, and companionship. They also provide specialized care for individuals with dementia or disabilities. Customers can expect high-quality, compassionate care from the team of skilled nurses and caregivers at Bluebird Care Southampton.Location
Located on The Avenue in Southampton, customers can expect to find a variety of businesses in the area, including shops, restaurants, and healthcare facilities. The location is easily accessible by public transportation, with the nearest bus stop just a short walk away. The three closest public transportation options are the Avenue, Portswood, and Highfield Road bus stops.Benefits
Customers should choose Bluebird Care Southampton because of their commitment to providing personalized care and their team of experienced caregivers. The company also offers flexible scheduling, allowing customers to receive care when they need it most.Good to Know
Customers should be aware that Bluebird Care Southampton only provides home care services and does not offer medical treatment or advice.Reviews
Customers have praised Bluebird Care Southampton for their compassionate caregivers and high-quality care. Many have noted the personalized attention they received and the positive impact the company has had on their lives.FAQ
What types of services do you offer, and what is the quality of care provided by your agency?
We offer a range of home care services, including personal care, companionship, dementia care, palliative care, and live-in care. Our agency is committed to providing high-quality care that is tailored to the individual needs of each client. We ensure that our caregivers are highly trained and experienced in their field, and we regularly monitor their performance to maintain our high standards of care.What is your process for matching caregivers to clients, and how do you ensure compatibility and trust between them?
Our process for matching caregivers to clients involves a thorough assessment of each client's needs and preferences. We take into account factors such as personality, interests, and cultural background to ensure compatibility between the client and the caregiver. We also ensure that our caregivers are fully vetted and trained to provide the highest level of care, which helps to build trust between them and the client.What is your pricing structure, and are there any hidden fees or costs I should be aware of?
Our pricing structure is based on the level of care required by each client, and we provide transparent pricing that is easy to understand. We do not have any hidden fees or costs, and we are upfront about all charges associated with our services.How do you handle complaints, issues, or emergencies, and what support can I expect from your agency in these situations?
We take all complaints, issues, and emergencies very seriously, and we have policies in place to ensure that they are handled promptly and effectively. Our agency provides 24/7 support to our clients, and we are always available to address any concerns or issues that may arise. We also have a robust system in place for reporting and resolving complaints, which ensures that all concerns are addressed in a timely and effective manner.What is your pricing and payment structure?
Our pricing structure is based on the level of care required by each client, and we provide transparent pricing that is easy to understand. We offer a range of payment options, including direct debit and credit card payments, and we are happy to work with clients to develop a payment plan that suits their individual needs. We also provide regular invoices and statements to ensure that our billing is clear and transparent.Reviews
-
Tim Smith
Reported to CQC and Southampton adult services regarding safeguarding issues.Avoid folks.Notice the reviews are from staff??.Send staff that have no concept of catheter care and even staff that don't know how to empty a night bag and leave it festering in the shower for 24hrs for the regular carer to deal with.A P..ss poor company that should be closed downSpoke to a Paul ref a false reply.Told would only speak to an estranged relative.Totally unprofessional.Put phone down on me.AVOID this diabolical franchiseeThis a company that left my father to take himself to the toilet on December 9th unassisted and was found on floor 10 hrs later by his main carer(not bluebird).This a company that on his release from hospital due to their negligence on 20th December failed to attend to do a risk assessment and formulate a new care plan.Absolutely diabolical and this a company that charge between £26 and £28 for a HALF hour call in the evenings False information as my father has full mental capacity so NO power of attorney for health and welfare.Full risk assessment at home required 21st March on his discharge from hospital or formal complaint to CQC and Southampton 4adultervices will be made
28-03-2023
-
Harsh Bhati
28-03-2023
-
Lillian Mumanyi
28-02-2023
-
Linda
I feel wanted and valued. I feel like part of a big family. I love working in Bluebird.
28-02-2023
-
ivy red
It's amazing to be a part of a company where it feels more like home our little community 💙
28-02-2023
-
Melissa Capps
I love working for bluebird I’ve worked for a couple bad care companies and working here is so refreshing . I feel like as a career I’m heard and they are helping me progress . Mainly they are a* with making sure their clients are well looked after .
28-02-2023
-
Gareth Lyle
Rwmeported to CQC and adult services in Southampton for disgusting and diabolical services
28-01-2023
-
md Rahi
28-08-2022
-
Barbara Tarakan
28-05-2022
-
Jonathan Charles
28-05-2022
