Dry Cleaners

Blue Moon Dry Cleaners

Blue Moon Dry Cleaners is a household services company based in London, England. They specialize in providing dry cleaning services to their customers.

Introduction to Blue Moon Dry Cleaners

Blue Moon Dry Cleaners is a family-owned business that has been operating in London for over 30 years. It was founded by a local couple who saw a gap in the market for a high-quality dry cleaning service that was affordable and reliable. The company prides itself on its attention to detail and its commitment to customer satisfaction. What sets Blue Moon Dry Cleaners apart from its competitors is its use of eco-friendly cleaning products and its state-of-the-art equipment.

Services & products

Blue Moon Dry Cleaners offers a wide range of services to its customers. These include dry cleaning, laundry, alterations, and repairs. The company specializes in cleaning delicate fabrics such as silk, satin, and lace. It also offers a wedding dress cleaning and preservation service. In addition to its cleaning services, Blue Moon Dry Cleaners sells a variety of household items such as laundry detergent, fabric softener, and stain remover.

Location

Blue Moon Dry Cleaners is located on Fulham Road in the heart of London. The area is known for its trendy shops, cafes, and restaurants. It is a popular destination for shoppers and tourists alike. The nearest public transportation options are the Fulham Broadway tube station, which is 0.3 miles away, the West Brompton overground station, which is 0.4 miles away, and the bus stop on Lillie Road, which is just a few steps from the store.

Benefits

Customers should choose Blue Moon Dry Cleaners because of its commitment to quality and customer service. The company uses eco-friendly cleaning products that are safe for the environment and gentle on fabrics. Its state-of-the-art equipment ensures that clothes are cleaned thoroughly and efficiently. The staff is knowledgeable and friendly, and always willing to go the extra mile to ensure customer satisfaction.

Good to know

Customers should be aware that Blue Moon Dry Cleaners offers a same-day cleaning service for those who need their clothes cleaned quickly. The company also offers a pick-up and delivery service for customers who are unable to drop off their clothes in person.

Reviews

Customers rave about the quality of service they receive at Blue Moon Dry Cleaners. They praise the staff for their attention to detail and their willingness to accommodate special requests. Customers also appreciate the eco-friendly cleaning products used by the company, and the fact that their clothes come back looking and smelling fresh and clean. Overall, Blue Moon Dry Cleaners is highly recommended by its customers.

Amenities

free pick-up
free delivery
alterations
stain removal
pressing
hanging service
shoe repair
leather cleaning
suede cleaning
wedding gown preservation
curtain cleaning

FAQ

What types of garments do you specialize in cleaning?

At Blue Moon Dry Cleaners, we specialize in cleaning a wide range of garments, including suits, dresses, blouses, shirts, trousers, coats, jackets, and more. We also provide specialized cleaning services for delicate fabrics and materials, such as silk, cashmere, and leather.

Do you offer pickup and delivery services?

Yes, we offer pickup and delivery services for our customers' convenience. Our team will come to your doorstep to collect your garments and bring them back to you once they have been cleaned and pressed. This service is available throughout London and is completely free of charge.

How do you handle delicate fabrics and garments?

We take extra care when handling delicate fabrics and garments, such as silk, cashmere, and leather. Our experienced team uses specialized cleaning techniques and equipment to ensure that these items are cleaned gently and effectively. We also offer a hand-washing service for particularly delicate items.

What is your turnaround time for cleaning and pressing?

Our standard turnaround time for cleaning and pressing is 48 hours. However, we also offer an express service for those who need their garments back sooner. With our express service, you can have your garments back within 24 hours.

Do you offer any special discounts or loyalty programs for regular customers?

Yes, we value our regular customers and offer a loyalty program to reward their loyalty. With our loyalty program, you can earn points every time you use our services, which can be redeemed for discounts on future orders. We also offer special discounts and promotions throughout the year, so be sure to sign up for our newsletter to stay up-to-date.

Reviews

Ramtin Etemadifar

28-02-2023
Drake Rowe

never responded to my email relating to my order. Order never shipped , its been a month. charge on my bank statement was larger then the charge on the invoice. Do not buy from this company.

28-01-2023
Stephen Harpin

I wish i had read these reviews. Ordered samples, received a couple of weeks later. Ordered cloth from sample and then.....nothing. Chased twice by email and then called (2 weeks post order), only to be told it was "in weave" and would not be delivered for another 6 weeks. Unclear exactly what that meant (to me or the company), but refund issued, without any form of apology. A total waste of my time, and frankly his time.

28-09-2022
Linda Frier

I placed an order on March 6th. My money was taken from my debit card. No further communications. I chased on March 23rd. Promised a call back. I chased again on March 28th and I was told (with no apology) the line was discontinued and in around 2 - 3 days he hoped he could show me new line to see if suitable alternative. He didn't know timescales for delivery. The fabric was perfect and we have paid a deposit to a seamstress to make the items for our office from the fabric. Client service terrible and a complete lack of apology or concern. Monies refunded without request. Hey it is no longer his problem that way. How rude.

28-05-2022
Michelle Okonkwo

I was excited when I found this store because they had the exact fabric I've been looking for with beautiful colours so I went ahead and spent over $600. Now I'm highly disappoint because it's been a while since I placed the order with them and nothing's been shipped AND they refuse to answer any of my emails. It's a bit frustrating because I need these fabrics for my samples and It's very obvious that this company is not reliable. Even if we're in a pandemic, the least they can do is provide good customer service but nope. There may be good reviews but I don't thing Yorkshire Fabric is worth the risk.

28-05-2022
Annalisa Armitage

I am so pleased that COVID made me find fabrics from overseas so that I found this company. I live in Australia and needed to find fabric for a jacket for a client and none of the Australian fabric shops had what I was looking for. I figured that as I was purchasing online anyway, I may as well give it a shot! I am so glad I did. The fabric arrived sooner than I expected - faster than deliveries from within Australia and not only that - the fabric is beautiful. Exceeding the photos but exactly what I wanted. I could not have hoped for a better outcome and I am now looking to order more for other clients! My client is also extremely happy. Thank-you so much! (it may be co-incidence but my great, great grandfather and his sister worked in a Mill in Yorkshire in the 1800's, so I sensed it would be OK :-) )

28-05-2022
Nad K

Had some issues with my vintage suit. Very helpful advice. The gentleman on the phone went out of his way to help me. Highly recommended company

28-05-2022
Камиль Забиров

ordered fabric from them 16.04 for 350 pounds, today 26.04. The fabric was not sent, there was no reply by mail, there was an answering machine on the number. ignored completely, in the future I do not advise buying fabric from them. This is a fraudulent organization. At the same time, the store confirmed the payment for the goods and the bank cannot make a refund. A month and a half has passed since the payment for the fabric, the fabric was sent, but returned back to the store due to problems with delivery. 1 month has passed since the return, the store stopped responding to messages. A very strange company. 4 months have passed, the store is not responding. There was no return, there was no re-shipment of the goods. The organization proves its fraudulent activity. At the same time, the company posts information on Twitter, Facebook, but does not respond to any site. The company also does not respond to emails. Doesn't answer phone calls. I advise all buyers to bypass this organization. And I hope that the representatives of the organization will get what they deserve for the fraudulent activity and will be held accountable for their activities.

28-05-2022
Brian Scott

Ok, I would like to set the record straight here as there are some mixed reviews. I placed an order 1/26. This was right before the UK went on another shutdown due to COVID. In mid march I emailed about my order really just to touch base and see how things were going. I received an email from Nic that things were moving slower than normal (to be expected) and that she was waiting to hear back from the mill. She said she would get back to me shortly. Now April and I had not heard back. I sent an email just checking in again. No response. Then I sent an email saying that I had read some bad reviews, I had seen people write "scam", and that I was getting worried about my order. I did say that would also feel the need to write my negative reviews online. Then I immediately received an email and three phone calls from Andrew. Andrew explained to me that they had been hit hard by COVID and that the three main people running Yorkshire had been very sick with COVID. Yorkshire is a smaller company and they were pretty much unable to operate for a little while. When we spoke he said they were slowly getting over their symptoms and slowly getting back to work. He also stated that my particular fabric was out of stock (which I did not know beforehand) and that added to the delay. It was a pleasure to speak to Andrew on the phone. He sounded very sincere in his apologues and explanation of what happened. Now it did say when I ordered that there could/would be delays due to COVID. That was to be expected due to shortage in staff in the shipping industry but I don't think anyone was aware that the staff was so sick with COVID. If it were my company I would have posted on the website that "we are temporarily on hold due to COVID. Delays could be months but everyone's order is safe!!" But that's just me and every business has to make their own decisions. I'm happy to say that I received my fabric yesterday. :) This company is not a scam.

28-05-2021
Federico Villagómez

I bought 500 pound in fabrics in march 20'2021... and I was angry... Today they told me most of the merchandise was shipped thru DHL. I'm happy, I still have to wait the delivery but now can I say Yorkshire Fabric is legit. Was almost 2 months so I hope they resolve their issues with the orders, but in honor of true they have a lot of fantastic wool fabrics and their prices are the cheaper around the globe. If everything goes right from here, I hope buy more of that premium quality wool from Yorkshire.

28-05-2021