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Telemarketing Services

Blue Donkey Intelligent Telemarketing Ltd

Blue Donkey Intelligent Telemarketing Ltd is a UK-based company that specializes in telemarketing services. With a focus on advertising and marketing, Blue Donkey provides intelligent solutions to help businesses reach their target audience and achieve their sales goals. The company is located in Ely, England, and is committed to delivering high-quality services to its clients.

Introduction to Blue Donkey Intelligent Telemarketing Ltd

Blue Donkey Intelligent Telemarketing Ltd is a telemarketing agency based in Ely, England. Founded in 1997, the company has over 20 years of experience in providing telemarketing services to its clients. The company's purpose is to help businesses improve their sales and marketing efforts through effective telemarketing campaigns. What makes Blue Donkey unique is its focus on intelligent telemarketing, which involves using sophisticated data analytics to target the right customers and deliver personalized messages.

Services & products

Blue Donkey offers a range of telemarketing services, including lead generation, appointment setting, market research, and database cleaning. The company's services are tailored to meet the specific needs of each client, and its experienced team of telemarketers are skilled at engaging with prospects and delivering high-quality leads. In addition to telemarketing services, Blue Donkey also offers consultancy services to help businesses develop and implement effective sales and marketing strategies.

Location

Blue Donkey's offices are located on High Street in the town of Soham, which is part of the district of East Cambridgeshire in the county of Cambridgeshire. Soham is a small town with a population of around 11,000 people. The town is home to a mix of small businesses, shops, and restaurants, as well as a number of historic landmarks such as Soham Mere and St. Andrew's Church. The nearest public transportation options to Blue Donkey are the Soham Train Station (0.6 miles away), the Ely Train Station (5.7 miles away), and the Ely Bus Station (5.7 miles away).

Benefits

Customers should choose Blue Donkey because of its expertise in intelligent telemarketing, its commitment to delivering high-quality leads, and its personalized approach to working with clients. The company's team of experienced telemarketers are skilled at engaging with prospects and delivering results, and its use of data analytics ensures that campaigns are targeted and effective. Additionally, Blue Donkey's consultancy services can help businesses develop and implement effective sales and marketing strategies that drive growth.

Good to know

Customers should be aware that Blue Donkey is a telemarketing agency and may contact them by phone as part of its services. However, the company adheres to all relevant laws and regulations regarding telemarketing and strives to ensure that its communications are respectful and non-intrusive.

Reviews

Customers praise Blue Donkey for its professionalism, attention to detail, and ability to deliver high-quality leads. Many note that the company's telemarketers are skilled at engaging with prospects and building rapport, and that the company's use of data analytics ensures that campaigns are targeted and effective. Overall, customers are impressed with the results that Blue Donkey delivers and recommend the company to others in need of telemarketing services.

Amenities

  • amenity
    phone line
  • amenity
    automated system
  • amenity
    call center
  • amenity
    live agent
  • amenity
    lead generation
  • amenity
    appointment setting
  • amenity
    database management
  • amenity
    script writing
  • amenity
    data entry
  • amenity
    reporting
  • amenity
    analytics
  • amenity
    survey design
  • amenity
    customer service
  • amenity
    technical support

FAQ

What is your experience in telemarketing and what is your success rate?

We have been in the telemarketing industry for over two decades, and our team has extensive experience in B2B telemarketing. Our success rate is consistently high, and we have helped numerous clients achieve their sales goals.

What are the specific services you offer in telemarketing?

We offer a range of B2B telemarketing services, including lead generation, appointment setting, data cleansing, and market research. Our services are tailored to meet the specific needs of each client.

What is your pricing structure and how does it compare to competitors in the industry?

Our pricing structure is competitive and transparent. We offer both project-based and ongoing services, and our rates vary depending on the scope of the project. We are committed to providing high-quality services at a fair price.

Do you have any contracts or minimum commitments for your services?

We do not require our clients to sign long-term contracts or make minimum commitments. We believe in earning our clients' business through the quality of our services and the results we deliver.

How do you ensure compliance with telemarketing regulations and protect the privacy of our customers?

We take compliance and privacy very seriously. Our team is fully trained on all relevant regulations, and we follow strict processes to ensure that we are always in compliance. We also take measures to protect the privacy of our clients' customers, including using secure technology and adhering to data protection policies.

Reviews

  • Chris

    Absolute pleasure to work with. Outstanding service to accompany the extremely high quality of leads provided.

    28-12-2022
  • Tara Abbott

    The Blue Donkey team have been an extension of our brand and are a joy to work with. They continue to deliver high level leads to our sales team and where every dollar matters when it comes to Marketing plans, this investment is worth every penny.

    28-05-2022
  • Michael Osborne

    Excellent communication, polite and conscientious.

    28-05-2022
  • Thomas Lyes

    We have recently engaged Blue Donkey as a business and have been really impressed by their communication, knowledge and desire to immerse themselves in the detail required to make our campaign successful. Charlene has done a great job. We have used other businesses in the past and Blue Donkey are head and shoulders above those.

    28-05-2021
  • Olivia Parkes

    Positive: Professionalism, Quality

    28-05-2021
  • Callum Alexander

    Positive: Professionalism, Quality, Responsiveness

    28-05-2021
  • Louise Serjeant

    I worked at Blue Donkey between 2015 - 2018. I begun working here whilst studying for my undergraduate degree. Firstly, owners Sureya and Paul were extremely understanding and supportive of my education and offered flexible working hours whilst studying. I started working part time and on completion of my degree I moved to full time. As this is a family run business, you don’t get made to feel that you’re just a number; they are happy to provide you with flexible working hours if required. Within the job you are responsible for ‘intelligent telemarketing,’ where you are responsible for cold calling and lead generation on behalf of a range of mid to large cap corporate clients across a number of sectors including finance, life sciences, retail, and engineering. This job is not easy, you have to deal with high pressure, targets and rejection from prospects. Although this is telemarketing, these are the basis skills required of a sales role. Within the job you will be responsible for approaching very senior prospects on behalf of your clients including directors, CEOs and COO’s to introduce their products and services. Blue Donkey works with different sized organisations all the way from medium sized enterprises to large listed international organisations and will offer the same level of professionalism to every client. This job gives you the skills to be extremely versatile. Whilst working here I gained the ability to confidently sell over the phone, gather information, market a product with detail and precision, handle rejection, work to targets, handle pressure as well as having exposure to senior and well respected clients and prospects and an insight to a range of different sectors. Sureya had previous experience working in large organisations in London before establishing Blue Donkey, and both herself and Manager Charlene are exceptional at their jobs and whilst working with them I learnt very valuable work skills and sales methods. I made the decision to leave because I wanted to move to London and work on an commission basis. Due to the skills that I gained at Blue Donkey it meant that I was a very attractive candidate for sales and recruitment roles in London because of my experience working in a high intensity job role and the sectors covered. Within 2 years of working in recruitment in London I am earning 6 figures annually and I believe Blue Donkey contributed considerably to my skills, resilience, confidence, knowledge, abilities and my attractiveness as a candidate when I did look to move on. I would highly recommend to anyone studying or looking to pursue a career in sales, marketing or recruitment.

    28-05-2021
  • Katie Parkinson

    Positive: Professionalism

    28-05-2020
  • Anthony Pooley

    My first encounter with Blue Donkey was with my last Bank where they provided me high quality leads which I was able to convert successfully. I have since moved to a different Bank (Nationwide Building Society) and I invited them to tender to help support my team with additional telemarketing. I am pleased to say the onboarding and initial pilot has exceeded our expectations and they continue to provide us a consistent flow of high quality leads. They understand our proposition, our target market but most importantly... our culture & way of doing business! We are VERY protective over our brand so we regularly dip test calls as part of our ongoing quality checks and not once have we heard anything to cause us concern. It is important to note they do NOT use a dialler which makes a big difference. Blue Donkey have been a great resource and a pleasure to work with. I highly recommend them! UPDATE: I have since completed an in-depth review and I am pleased to report the following... Prospecting volumes have over doubled and we've seen a 40% uplift in sales (70% including pipeline) whilst being cost efficient compared to other proactive methods of marketing. Blue Donkey gives us the scalability we need within budget!

    28-05-2020
  • Alan Bentley

    I have always been nervous about Telesales. Blue Donkey has proved me completely wrong. They quickly understood our complex outsource service and opened many doors for us. I received many compliments from prospective clients that I visited about the quality of the initial conversation with my team - not knowing that I had outsourced it!!

    28-05-2020