Black Opal Travel Group
Black Opal Travel Group is a travel company based in Altrincham, England. They specialize in sport tour agencies, tour agencies, tour operators, and travel & hotels. With their expertise in the industry, they provide exceptional travel experiences to their clients.
Introduction to Black Opal Travel Group
Black Opal Travel Group is a travel agency located in Altrincham, England. The company was founded with the primary goal of offering unique and memorable travel experiences to its customers. What sets Black Opal Travel Group apart from other travel agencies is their focus on sports tourism. They specialize in creating tailor-made sports tours for individuals, groups, and schools.Services & Products
Black Opal Travel Group offers a wide range of services to its customers. They specialize in creating bespoke sports tours that include flights, accommodation, transfers, and activities. Whether customers are looking to participate in a specific sporting event or simply want to watch their favorite team play, Black Opal Travel Group can create a unique and unforgettable experience for them. They also offer traditional travel agency services such as flights, hotels, car rentals, and travel insurance.Location
Black Opal Travel Group is located on Ashley Road in Altrincham. The area is known for its bustling high street, which offers a variety of shops, restaurants, and bars. Customers can expect to find a mix of independent and chain businesses in the area. The nearest public transportation options are Altrincham Interchange, which is a 10-minute walk away, Hale train station, which is a 15-minute walk away, and Navigation Road train station, which is a 20-minute walk away.Benefits
Customers should choose Black Opal Travel Group because of their expertise in sports tourism. They have years of experience creating custom sports tours for individuals, groups, and schools. They work closely with their customers to understand their needs and preferences, and create a tailor-made itinerary that meets their expectations. They also offer 24/7 customer support, ensuring that their customers have a stress-free travel experience.Good to know
Customers should be aware that Black Opal Travel Group specializes in sports tourism, so their services are primarily focused on sports-related activities. However, they also offer traditional travel agency services for those who are not interested in sports. Customers should also be aware that the company is located on the second floor of a building and there is no elevator access.Reviews
Customers have given Black Opal Travel Group rave reviews for their exceptional customer service and attention to detail. They are known for going above and beyond to create unforgettable travel experiences for their customers. Customers have also praised their expertise in sports tourism, noting that they are the go-to agency for sports-related travel.FAQ
What type of accommodations do you provide during the tours?
We provide a variety of accommodations during our tours, including hotels, resorts, and lodges. The specific type of accommodation depends on the tour package and can be viewed on our website.Can you provide references or customer reviews of past tours?
Yes, we have many satisfied customers who have provided positive feedback and reviews of their experiences with us. You can find these reviews on our website or on our social media pages.What accommodations and transportation options are included in the tour packages?
The accommodations and transportation options included in each tour package vary depending on the specific package. However, we always strive to provide comfortable and convenient accommodations and transportation for our customers.What measures are in place to ensure the safety of participants during the tour?
We take the safety of our participants very seriously and have several measures in place to ensure their safety during our tours. These measures include hiring experienced and knowledgeable tour guides, providing appropriate safety equipment where necessary, and conducting thorough safety briefings before each tour. We also regularly review and update our safety protocols to ensure they are up to date and effective.What is your cancellation policy?
Our cancellation policy varies depending on the specific tour package. However, we always strive to be fair and understanding in our cancellation policies. Customers can view the cancellation policy for their specific tour package on our website or by contacting us directly.Reviews
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Steve Payne
Keri, and the Black Opal team, were very helpful in booking flights to help with a charity trip to Ethiopia and Malawi earlier this year. Four surgeons travelled to east Africa for 3 weeks to help mentor local surgeons perform some complex surgery to help young men return to supporting their families, in some of the poorest countries in the world. Black Opal kept us abreast with the constantly changing flight plans in a complex series of journeys, and did this at the least cost to Urolink, our host charity. Although there was a lot of work, there was also some down time, and we hope you enjoy a few images we gathered during our visit to this beautiful part of the world.
14-05-2023
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Mel Stevens
Fantastic service from start to finish. Alex from Black Opal was recommended by a friend and organised such a perfect holiday to the Maldives for myself and my husband that surpassed our expectations. Nothing was too much trouble, she dealt with all queries before and after booking quickly and efficiently and made us feel like her top priority. Thank you Alex, it really was a holiday of a lifetime, and we wouldn't hesitate to recommend you to others.
14-05-2023
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Suhail Nawaz
Black Opal were highly attentive and well organised. Keri was very helpful in coordinating all aspects of our trip and we will be happy to use their services again.
28-02-2023
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Alex Harrop
My family and I have used Black Opal now for a couple of years and have always found them to be friendly, informative and amazingly helpful. We decided to go away over new year and within a few hours of emailing Keri at Black Opal we had a holiday booked. Keri responded with a variety of destinations, flight times, costs etc - all of which matched our brief perfectly. She made it all so easy from our point of view. Thanks to Black Opal we had a wonderful holiday and have already booked our next trip at Easter through them.
28-01-2023
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Suzanne Hardy-Smith
Superb trip to F1 in Abu Dhabi. Alex was our excellent host for our 4 day trip. Great communication, choice of accommodation and concierge services made this a memorable trip and would highly recommend Black Opal
28-12-2022
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Stephen Lymn
Excellent, expert advice from attentive staff who frequently have first hand experince of holiday locations .... Always available to provide advice as and when required
28-11-2022
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Amanda Falk
We have dealt with Keri and Catherine for years. As ever, they were helpful and efficient and all our arrangements went smoothly
28-06-2022
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Helen Eaton
Great organisation from start to finish. Keri gave us lots of different suggestions for our week away and the resort and apartment we chose were fantastic. The private transfer from airport to resort and back was so worth the money and all went exactly to plan. It is great booking with this company as you can rest assured that things will run smoothly. Our flights were delayed a couple of hours each way but this was due to lack of staff at Newcastle Airport Air Traffic Control. A great holiday and we will definitely book with Black Opal again.
28-06-2022
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Alex Gima
Nice
28-05-2022
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Gemma McCabe
We have recently returned from our honeymoon organised by Keri, where we initially went to the Maldives and then onto Italy (including a trip to the F1 Grand Prix and the Amalfi Coast – Ravello and Sorrento). It was without doubt the best holiday we’ve ever been on, complete luxury and a trip that will stay with us for a lifetime. Using Black Opal made things so straightforward: clear guidance on Covid requirements, transfers arranged between places and detailed itineraries. Keri provided amazing service, always responded really quickly and her organisational skills were second to none! Our plans changed a couple of times due to Covid restrictions and Keri was so quick and knowledgeable with any updates. Would really recommend- completely takes the stress out of booking a holiday (don’t know why we haven’t done this sooner…!) and we’ll definitely be booking with Black Opal in the future :)
28-05-2022
