Featured image
Computer Support & Services, Computer Repairs

Black Cat PC Services

Black Cat PC Services is a company based in Rock, England that specializes in computer repairs, computer support and services, as well as computer hardware and software. They are dedicated to providing high-quality services to their clients and ensuring that their computer systems are functioning optimally.

Introduction to Black Cat PC Services

Black Cat PC Services is a computer repair and support company based in Rock, England. The company was founded with the goal of providing reliable and affordable computer hardware and software services to individuals and small businesses in the area. What makes Black Cat PC Services unique is their team of highly skilled technicians who are dedicated to ensuring that every customer's computer issues are resolved quickly and effectively.

Services & products

Customers can expect a wide range of services from Black Cat PC Services, including computer repairs, virus removal, software installations, data recovery, and more. The company also offers a variety of computer hardware and software products for purchase, ensuring that customers can find everything they need in one convenient location.

Location

Black Cat PC Services is located in the Riverside Estate 3 of Rochester, which is a bustling area filled with a variety of businesses and shops. Customers can expect to find a vibrant and diverse community in this area, with plenty of options for dining and entertainment. The nearest public transportation options are the Rochester train station (2.3 miles away), the Strood train station (2.5 miles away), and the Chatham train station (3.3 miles away).

Benefits

Customers should choose Black Cat PC Services because of their commitment to providing high-quality services at an affordable price. The company's technicians are highly skilled and knowledgeable, ensuring that every customer's computer issues are resolved quickly and efficiently. Additionally, Black Cat PC Services offers a satisfaction guarantee on all of their services, giving customers peace of mind knowing that their computer is in good hands.

Good to know

Customers should be aware that Black Cat PC Services may require access to personal information stored on their computer in order to diagnose and repair issues. However, the company takes customer privacy very seriously and will only access this information with the customer's explicit permission.

Reviews

Customers have consistently praised Black Cat PC Services for their fast and effective computer repairs, as well as their friendly and knowledgeable technicians. Many customers have noted that the company's prices are very reasonable, making it an excellent choice for anyone in need of computer support and services.

Amenities

  • amenity
    wi-fi
  • amenity
    printer setup
  • amenity
    data backup
  • amenity
    virus removal
  • amenity
    hardware replacement
  • amenity
    software installation
  • amenity
    technical support
  • amenity
    network setup
  • amenity
    onsite service
  • amenity
    remote service
  • amenity
    computer
  • amenity
    printer
  • amenity
    monitor
  • amenity
    network
  • amenity
    server
  • amenity
    software
  • amenity
    backup
  • amenity
    security
  • amenity
    maintenance
  • amenity
    repair
  • amenity
    upgrade
  • amenity
    help desk
  • amenity
    troubleshooting
  • amenity
    installation
  • amenity
    training

FAQ

What types of computer hardware and software does your company specialize in?

We specialize in a wide range of computer hardware and software services, including but not limited to desktop and laptop repairs, virus removal, network setup and maintenance, data backup and recovery, software installation and upgrades, and hardware upgrades and replacements.

Can you provide references of satisfied clients who have used your computer support services?

Yes, we can provide references from our satisfied clients who have used our computer support services. We take pride in our work and strive to provide the highest level of customer satisfaction.

What is your response time for fixing computer issues?

Our response time for fixing computer issues varies depending on the severity of the problem and the availability of our technicians. However, we always aim to provide prompt and efficient service to all of our clients.

Do you offer any ongoing maintenance or support contracts for customers?

Yes, we offer ongoing maintenance and support contracts for customers who want to ensure that their computer systems are always running smoothly. Our contracts include regular check-ups, software updates, and other maintenance tasks to keep your system in top condition.

What is your turnaround time for computer repairs?

Our turnaround time for computer repairs depends on the complexity of the issue and the availability of any necessary replacement parts. However, we always aim to complete repairs as quickly as possible without compromising on the quality of our work. We will provide you with an estimated timeframe for your specific repair job when you bring in your computer.

Reviews

  • Matthew Bodycombe

    Very happy to have found these guys. They are honest, efficient and very professional. They will be my go to for computer repairs from now on: highly recommded for PC repairs in Medway

    17-06-2021
  • Craig Kinslow

    17-06-2021
  • Matthew Butterworth

    Having experienced Black Cat's support for almost two years now, I can honestly say they are the best IT support company I have ever worked with. Matt Irons and his team are friendly, diligent, fast to respond, knowledgeable and resourceful. No problem is too big for them to solve. And they are proactive in recommending better and new ways of working. I can't praise this group of people enough. Thanks guys. If you are reading this and looking for a new IT support company, look no further than Black Cat, they are quite simply, the best.

    17-06-2021
  • E T

    Good cappuccino, much better than Costapacket

    17-06-2020
  • Chris Parren

    Excellent service ( from Joe especially). Could not have been more helpful, 10/10

    17-06-2020
  • Robert Goodger

    Customer friendly, willing to clear up any It misgivings. First choice every time.

    17-06-2020
  • Carol Thomas

    Excellent service by knowledgeable helpful technicians.

    17-06-2018
  • Melissa Davies

    Omg good services

    17-06-2017
  • BedfordshireRP

    Good Services Fixed My PC After A Couple of tries They fixed the hinge and when it got fixed my touch-pad didn't work? they installed a driver and stopped my keyboard from working, they re-installed windows 10 and now fixed and they even delivered it round my house on a Saturday Thanks Black Cats :)

    17-06-2017