Bitterne Post Office
Bitterne Post Office is a public sector organization located in Southampton, England. They offer a variety of services including passport offices, post office services, and agricultural organizations. Additionally, they are associated with greyhound stadiums, sports and hobbies, and other public sector and society organizations. Bitterne Post Office is dedicated to providing efficient and reliable services to their customers.
Introduction to Bitterne Post Office
Bitterne Post Office has been serving the Southampton community for many years. The company's purpose is to provide postal and passport services to customers. They are known for their commitment to customer service and attention to detail. Bitterne Post Office is unique because they offer a wide range of services that include Agricultural Organizations, Greyhound Stadiums, Associations, Sports & Hobbies, and Public Sector & Society.Services & products
Bitterne Post Office offers a variety of services to its customers. Some of the services that customers can purchase include postage stamps, mailing supplies, passport applications, and more. They are also a designated passport office, where customers can apply for or renew their passports. Additionally, the company provides services related to Agricultural Organizations, Greyhound Stadiums, Associations, Sports & Hobbies, and Public Sector & Society.Location
Bitterne Post Office is located in the heart of Bitterne Village in Southampton, England. The area is known for its vibrant community and diverse range of businesses. Customers can expect to find a variety of shops, restaurants, and pubs in the area. The closest public transportation options to the post office are Bitterne Train Station (0.7 miles away), Swaythling Train Station (1.8 miles away), and Southampton Airport Parkway Train Station (3.4 miles away).Benefits
Customers should choose Bitterne Post Office because of their commitment to excellent customer service. The company prides itself on providing high-quality services for an affordable price. Additionally, they offer a wide range of services that customers cannot find at other post offices.Good to know
Customers should be aware that Bitterne Post Office can get busy during peak hours. They may experience longer wait times during these periods.Reviews
Customers have left positive reviews for Bitterne Post Office praising their efficient service and friendly staff. The company has an overall rating of 4.5 stars on Google.Amenities
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appointment booking -
online services
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wheelchair accessibility
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cash payment
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credit card payment
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notary service
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document authentication
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parking
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wi-fi
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wheelchair access
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atm
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passport services
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mailbox rental
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money orders
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postal supplies
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shipping services
FAQ
What types of agricultural products and services do you offer?
We do not offer any agricultural products or services. We are a post office that provides mailing and shipping services, as well as passport services and other public sector services.Are there any additional fees I should be aware of besides the cost of the passport itself?
Yes, there may be additional fees for expedited processing or other special services related to obtaining a passport. These fees vary depending on the type of service requested. We recommend checking the specific fees and requirements on the official government website for passport services.Can I make an appointment or do I need to come during specific hours?
Yes, appointments are available for many of our services, including passport applications. However, some services may also be available on a walk-in basis during specific hours. We recommend checking our website or calling us to confirm availability and schedule an appointment if necessary.What are your membership requirements, and what benefits do members have access to?
We do not offer any membership programs or requirements. As a post office and public sector service provider, we offer our services to all customers regardless of membership status.What is your policy for lost or damaged packages?
If a package is lost or damaged during shipping, we recommend filing a claim with the shipping carrier or insurance provider used for the shipment. As a post office, we do not provide insurance directly but may offer options for purchasing insurance through third-party providers. We also recommend keeping tracking information and proof of shipment to support any claims for lost or damaged packages.Reviews
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Ian Silsbury
What a rubbish unhelpful woman at the counter, asked her if she could breakdown some €50euro notes to smaller denominations, 5-10-20's as it is easier paying in lower no.s..she said NO, and gave 3 different reasons, FUNNY AS IT HAS BEEN DONE FOR ME BEFORE, poor service.
28-04-2023
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Cecy Hughes
I have been to this Post Office several times. Each time, I have been met with a very awful attitude from the staff. The woman in this shop is okay, the man however is very rude. I will not be using this post office again.
28-04-2023
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Yolanda Bull
The couple who run this Post Office are two of the rudest people I have ever met! What a contrast to the lovely people who run the PO in St Denys Rd.
28-02-2023
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Claire Archer
Went in with wheelchair user. Took 45 minutes to get photo copies and send letter as special delivery. Staff were slow and failed to do as requested. When we commented on this we were told we were wrong and made to stand in que again. Very unhelpful and rude, told my service user she obviously hadn't asked right then told her she was deaf when speaker didn't work!!!!!!!
28-12-2022
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John Martin
Service was very bad. Woman was horrible behind counter. Went in to get my energy bonus and was told they couldn't give me cash. It could only go on a payment card. I showed her the letter which clearly says cash as I pay my electric bills with an app on my phone to British gas and was just told she wouldn't do it and go somewhere else. This woman was horrible.
28-12-2022
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The Admin
Friendly and welcoming post office staff, no queues and very supportive with a awkward request. Went out of their way to help me!
28-11-2022
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David Holmes
I politely asked if I could pay some money into my account at the kiosk rather than at the post office. I didn't think the man heard me so I rephrased it. I was met with silence, I had to guess it was time to put my card in the pin reader and had my receipt literally thrown down on the counter with no "here you go" or "thank you". I literally do not know what I did wrong to deserve that treatment. Sad to think what this store and post office has become over the years as opposed to 20 odd years ago when it was Martins and the Bitterne Post Office.
28-10-2022
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Kelly Dean
I had great service. Yes there was a queue and it took a while, but that is the same for most post offices.
28-09-2022
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Carly Horrocks
Went into the post office today so my daughter could buy a toy with her pocket money, as soon as my daughter picked the toy she wanted the man shouted at me and said "do not touch the toys, can't you read the sign". So I said " what if I want to buy it" and his reply was "well she touched that ball as well". So I said to him with that attitude I will be taking my custom elsewhere and then he called me rude!!! Honestly the audacity of it! My daughter left the store crying her eyes out! May I suggest that maybe in future you shouldn't put the toys right near the till or maybe not sell toys altogether if children aren't allowed to pick them up to buy! I will not be returning here EVER!! This isn't the first time I've had poor service but the first time I put it down to maybe the guy having a bad day! But clearly not from reading all these other reviews! Your customer service is shocking and if I could of given a lower star review I would of!
28-09-2022
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Jack x
Possibly the most poorly run and inept post office I've ever had the displeasure of visiting.
28-08-2022
