Bitterne Park Surgery
Bitterne Park Surgery is a healthcare facility located in Southampton, England. They offer a wide range of services including community health centres, emergency care physicians, medical book stores, physical examination centers, pregnancy care centers, public medical centers, surgical centers, and walk-in clinics. Bitterne Park Surgery is committed to providing quality healthcare services to their patients. They are dedicated to ensuring that their patients receive the best possible care in a comfortable and welcoming environment. With a focus on healthcare and medicine, Bitterne Park Surgery is the go-to destination for all your medical needs.
Introduction to Bitterne Park Surgery
Bitterne Park Surgery is a community health center located in Southampton, England. It was established with the aim of providing top-notch medical care to the residents of Southampton. The center has a team of experienced emergency care physicians and surgeons who are always ready to attend to patients. Bitterne Park Surgery is unique because it offers a wide range of healthcare services under one roof.Services & Products
Bitterne Park Surgery offers various medical services such as physical examinations, pregnancy care, and surgical procedures. The center also has a medical bookstore that stocks books on different healthcare topics. Patients can purchase these books to learn more about their health conditions.Location
Bitterne Park Surgery is located on Thorold Road in Southampton. The area is known for its serene environment and friendly people. There are several businesses in the area, including shops and restaurants. The center is easily accessible by public transportation, with the nearest bus stop just a few minutes' walk away. The three closest public transportation options are: Thornhill Park Road (0.2 miles), Bitterne Road West (0.3 miles), and Bitterne Station (0.5 miles).Benefits
Bitterne Park Surgery is a great choice for anyone looking for quality healthcare services. The center has a team of experienced physicians and surgeons who are dedicated to providing the best possible care to patients. The medical bookstore is also a great resource for patients who want to learn more about their health conditions.Good to know
Patients visiting Bitterne Park Surgery should be aware that the center operates on an appointment-only basis. It is important to schedule an appointment before visiting the center to ensure that you are attended to promptly.Reviews
Customers who have visited Bitterne Park Surgery have left positive reviews about the center's staff and the quality of care provided. They have praised the center's cleanliness and the professionalism of the physicians and surgeons. Patients have also commended the medical bookstore for its wide range of health-related books.FAQ
What is the cost of your physical exams?
At Bitterne Park Surgery, the cost of physical exams varies depending on the specific exam needed and any additional services required. We recommend contacting our office directly to discuss pricing and insurance coverage.Can you provide information about the qualifications and experience of your surgeons?
We do not have surgeons on staff at Bitterne Park Surgery. However, our medical team consists of highly qualified and experienced physicians and healthcare professionals who are dedicated to providing the best possible care to our patients.Does your community health centre accept insurance, and if so, which providers?
Yes, Bitterne Park Surgery accepts a wide range of insurance providers. We encourage patients to contact their insurance company directly to confirm coverage and any associated fees or co-pays.How long are wait times for appointments and urgent care services?
Wait times for appointments and urgent care services can vary depending on the time of day and specific medical needs of each patient. However, we strive to provide timely and efficient care to all of our patients.How do you ensure the confidentiality of patient information?
At Bitterne Park Surgery, we take patient confidentiality very seriously. We comply with all legal and ethical guidelines for protecting patient information, including secure electronic medical records and strict control over access to patient information. Our staff is trained to maintain the highest level of confidentiality at all times.Reviews
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M Will
2.5+ hours over 4 consecutive days on the phone trying to get a triage appt. Was told when finally got through that I'd be called back next morning - nothing. Called back and they said no record of me calling previous day. Variation to this on next call was the claim that they called me twice - nothing though no missed calls. Oh and expect to wait at least 40 mins on the phone, start a conversation and then be hung up on, and have the delight of doing it all again. EDIT: 3 years later and the service has not improved. Now even e-consult is not available at key times (how does an online form close for up to 4 days?!) When you do use it, again expect to chase, be ignored, resubmit and maybe eventually possibly get an answer a week later
14-05-2023
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adam pestell
Patient here for 7yrs+, never needed them before now & am realising how utterly awful this surgery is. Will start looking to register somewhere else ASAP. Had an accident at work, no appointments, only tele consult. Requested a fit note for 2 weeks, waited 5 days & got a note for 1 week with the wrong dates on it. Rang to query, told request a new note. Asked for 2 weeks, waited another 3 days & got a note for 1 week. Half way through that week I requested another note, received email from surgery, saying they would reply to my request by 18:30 on Fri latest, No reply or new note has been received. Meanwhile my employer is understandably losing their patience. So to recap, I’ve requested 3 fit notes for a 5 week period & only received 2 notes covering a 2 week period.
28-04-2023
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georgina johnson
Helpful staff not long wait
28-04-2023
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Bekah W
I have genuinely been really impressed with this doctors - E-consultant is brilliant and they almost always ring you back the next day. I’ve had to book an emergency appointment and again, been seen same day. Receptionists were lovely and blood test incredibly efficient.
28-04-2023
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Ziggy Woodward
I have nothing good to say about this so-called 'living well' partnership. If i cd find another local GP surgery i would be there like a shot. The e-consult system is not set up with neurodivergent people in mind. I waited 8 weeks to see a GP about an ear-problem. It is impossible to get a repeat prescription as if you follow their instructions and use the NHS app - you can't send new messages to your GP. They don't take prescription renewals over the phone. It takes ages to speak to someone on the phone. It takes ages for people to call back when and if you have made a successful e-consult, I have often had to use NHS 111 to get GP appointments, which i feel dreadful about as that is not what it is there for, but needs must.
28-02-2023
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Abbi Barrett
Such a bad surgery, I’ve filled out so many e consoles but never hear back.
28-12-2022
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Kizzy Greer
If I could rate it 0 stars I would, they have consistantly lacked a duty of care for someone in severe chronic pain and have been for 10 years. Actively ignored me, refused to put me on decent medication to manage my life and will happily let me live a life of misery or kill my self instead of looking at my like a human being with real problems who needs help and support. Disgusting place and I cannot believe I've lasted this long here. Avoid or change surgery's.
28-11-2022
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Helen Ward
28-11-2022
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Stewart Webb
28-06-2022
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Brian Ormiston
Despite being an asthmatic, take heart meds and have to deal with other health issues as they arise, I haven’t had a face to face appointment with a Doctor since 2017. This model does not work for the patient in the community.
28-05-2022
