BikeBox Alan Ltd
BikeBox Alan Ltd is a company based in Rotherham, England that specializes in bicycle racks and sports equipment rental services. They cater to customers who are passionate about sports and hobbies, providing high-quality products that meet their needs. With a commitment to excellence, BikeBox Alan Ltd is dedicated to providing exceptional customer service and ensuring customer satisfaction.
Introduction to BikeBox Alan Ltd
BikeBox Alan Ltd is a British company that specializes in creating high-quality bicycle racks for travelers and sports enthusiasts. The company was founded in 2006 by Alan himself, who was passionate about cycling and the need for a durable and secure way to transport bicycles. BikeBox Alan Ltd is unique because of the company's commitment to providing top-of-the-line products that are not only functional but also aesthetically pleasing.Services & products
BikeBox Alan Ltd offers a variety of services and products to cater to the needs of cyclists and sports enthusiasts. The company's main product is its innovative bicycle racks, which are designed to keep bicycles safe and secure during transportation. BikeBox Alan Ltd also offers sports equipment rental services, making it easy for customers to rent bicycles and other equipment for their outdoor adventures.Location
BikeBox Alan Ltd is located in Rotherham, England, in the Bennett House building on Pleasley Road. The area is known for its industrial history, and visitors can expect to find a mix of shops, restaurants, and small businesses in the surrounding area. The nearest public transportation options are the Rotherham Central train station (1.5 miles away), the Rotherham Central Bus Station (1.3 miles away), and the Masbrough Transport Interchange (1.4 miles away).Benefits
Customers should choose BikeBox Alan Ltd because of the company's commitment to quality and innovation. The bicycle racks are made from durable materials and are designed to withstand the rigors of travel. The racks are also easy to use and can be set up in minutes. Additionally, BikeBox Alan Ltd offers excellent customer service, with knowledgeable staff available to answer any questions or concerns that customers may have.Good to know
Customers should be aware that BikeBox Alan Ltd's products are designed for travel and may not be suitable for long-term storage. It is also important to follow the company's instructions carefully when setting up and using the bicycle racks to ensure maximum safety and security.Reviews
Customers rave about BikeBox Alan Ltd's products, with many praising the durability and ease of use of the bicycle racks. Customers also appreciate the company's commitment to customer service, with many reporting positive experiences when dealing with the company's staff. Overall, BikeBox Alan Ltd is highly recommended for anyone in need of a reliable and secure way to transport their bicycles.Amenities
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lockable
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weatherproof
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rust-resistant
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durable
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easy to install
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compact
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lightweight
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portable
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secure
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stylish design
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helmet
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bicycle
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skateboard
FAQ
What is the process for renting equipment and how much does it cost?
To rent equipment from BikeBox Alan Ltd, you can visit our website or come to our location. Our rental prices vary depending on the type of equipment and the rental duration. We offer a range of sports equipment, including bicycles, and our prices are competitive. You can contact us for a quote or visit our website for more information.Can equipment be reserved in advance, and what is the cancellation policy?
Yes, you can reserve equipment in advance by contacting us through our website or by visiting our location. Our cancellation policy varies depending on the type of equipment and the rental duration. We recommend contacting us for more information on our cancellation policy.What types of bicycles can your racks accommodate?
Our racks can accommodate a wide range of bicycle types, including road bikes, mountain bikes, and hybrid bikes. We offer customizable options for our racks to fit your specific needs.Do you offer installation services for your racks?
Yes, we offer installation services for our racks. Our team of professionals can install the racks at your location, ensuring that they are secure and safe to use.Can your racks be customized to fit specific locations or spaces?
Yes, our racks can be customized to fit specific locations or spaces. We offer a range of customizable options, including color, size, and design. Our team can work with you to create a solution that fits your specific needs and requirements.Reviews
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Ian Brewer
I would just like to provide some feedback on my recent hire of one of your boxes. The whole process was seamless from start to finish, from the booking itself, to arranging collection / drop off with Stuart who was super helpful & flexible with times to suit me around my work shifts. As it was over an hour each way for me to travel to pick up / drop off the box this was very important & Stuart made this part very easy for me which was greatly appreciated. The box itself was fantastic. As I’m not very mechanically minded at all I opted for the Aero Easyfit & it was extremely easy for even someone like me to pack my bike. The whole process probably took less than half an hour. My bike arrived safe & sound at my destination which as I’d never traveled with it before was a huge huge relief & was testament to how well the box provides protection. All in all I wouldn’t hesitate to use you again if I was travelling with my bike & would absolutely buy a box if I was travelling more regularly. Customers are quick to complain when things go wrong & maybe aren’t as quick to praise great service & a great product so I just wanted to to say thank you very much from a very happy customer
28-04-2023 -
Anth Q
I’ve been using my Bike Box Alan for several years now and it’s been brilliant. However eventually one of the wheels became damaged and I forgot to get a replacement. A few days before my trip I pulled out box and remembered the damaged wheel. I phoned support and they were amazingly helpful and managed to get a replacement to me within 24hrs setting me up for a great trip. I recommend the box 100% and can only tip my hat in thanks to the amazing after sales service. A huge thank you. Anth.
28-03-2023 -
Gavrilovici Corneliu
I’ve got the bike box this week but I was a little bit surprised by how the packaging was done (see photo). For a product so expensive I would expect a more professional packaging. Remains to be seen the quality of the product now.
28-11-2022 -
Becky Hayward
Highly recommend. Fabulous company who went above and beyond to make sure my box was ready despite me being outside the delivery time. The box itself is excellent and wouldn’t pack my bike into anything else. Thanks
28-10-2022 -
Kiret Singh
5 stars - you don’t need to read reviews on here for comfort on just how good their boxes are. Though I have come on here to say that they’ve helped replace the wheels on my box just a few weeks after I purchased it due to a faulty part. Replaced and fixed in minutes. Just when you thought you couldn’t like them any more….
28-09-2022 -
A K
Preface this by saying its my first and only bike box so I have nothing to compare it with. However, the learning curve was easy, taking about 30 minutes, and my expensive bike fit snuggly and securely and incurred zero damage. The second time I had to use it, it only took about 20 minutes to pack. Also it was very easy to tote with smooth wheels and the detachable strap to pull it. If anyone asks me to recommend a bike box, I feel secure recommending this one!
28-08-2022 -
Glenn Humphrey
I haven't even used this box yet, but I had to write this review based on the initial customer service I received. On 7/6/22 I sent an email to Bike Box Alan customer service asking if I ordered a certain box if it would make it to me in Maryland by 8/4. Within 24 hours I had a response from a member of their team (Wendy) who said if I ordered within 24 hours they could ship it by 7/13. I ended up ordering on 7/8/22 and the box arrived on 7/18/22...10 days! Fantastic! I'll send another review after I use the case over the next few weeks, but if the case protects my bike as well as their customer service response, it should be another good review.
28-07-2022 -
Daniel Evans
Having browsed the website, I doubly confirmed my bike would fit Cervelo P-Series 58 frame. I collected it in person as I was in the area no dramas. Later on I purchased a solid post as I upgraded to a Disc Wheel. I spoke to a wonderful lady who’d just come back from maternity who couldn’t do enough with my short notice request - needed it next day. It arrived as agreed, I travelled and my pride and joy is safe and sound. EasyFit Tri. Pedals and wheels off. Then had to adjust my handlebars down and tuck my TT bars in. All in all packed and strapped down in 10 minutes.
28-05-2022 -
Yoshi San
The box itself is pretty burly. Have used it around 6 times without incident to the contents inside, despite the best efforts of FedEx, UPS, Delta, American, etc.. My one gripe is the very first time I used it, (FedEx) it was apparently dropped so hard that the bottom was deformed and now one of the wheels does not touch the ground, making it is very difficult to push or pull in a straight line. Not entirely BBA fault but I can't be the only person this has happened to so hopefully they have done something to reinforce that part of the box. Also the wheels are REALLY cheap for a bike box in this price range, I upgraded them after first use. P.S. Also, the TSA WILL open your bike box EVERY TIME, they WILL mess up the contents and they WILL NOT get the anti crush pole back in the socket correctly. EVERY TIME.
28-05-2022 -
ronald munro
I have used a bike box from Bikebox Allen for several years now and recently contacted them regarding velcro padlock straps,they went above and beyond any company I have dealt with in the past.They sent out to me what I was asking for "FREE of CHARGE ", yes free. Well done excellent service.
28-05-2022