Bike City
Bike City is a bicycle repair shop located in Wells, England. They specialize in providing high-quality repair services for all types of bicycles. In addition to their repair services, Bike City also offers a wide range of sports and hobbies equipment. With a commitment to customer satisfaction, Bike City is the go-to destination for all cycling enthusiasts in Wells.
Introduction to Bike City
Bike City is a bicycle repair shop located in Wells, England. The company was founded in 2010 by a group of cycling enthusiasts who wanted to provide a reliable and affordable repair service to fellow cyclists. Bike City is unique in that they offer a range of services that cater to both amateur and professional cyclists, including custom bike builds and wheel building.Services & Products
Bike City offers a variety of services, including bicycle repairs, maintenance, and custom builds. They also sell a range of cycling accessories, including helmets, locks, and lights. Customers can also purchase new and used bicycles at Bike City, with a selection that includes road bikes, mountain bikes, and hybrids.Location
Bike City is located on Queen Street in Wells, a small city in Somerset. The area is known for its historic architecture and charming shops, cafes, and restaurants. Customers can expect to find a mix of independent and chain businesses in the area. The closest public transportation options are the Wells Bus Station (0.2 miles), the Wells Train Station (1.2 miles), and the Castle Cary Train Station (7.1 miles).Benefits
Customers should choose Bike City because of their experienced and knowledgeable staff, affordable prices, and commitment to quality. Bike City prides themselves on providing personalized service to each customer, ensuring that their bicycle is in top condition and ready for any adventure.Good to Know
Customers should be aware that Bike City is closed on Sundays and Mondays. Additionally, they recommend calling ahead to schedule an appointment for bicycle repairs or custom builds.Reviews
Customers rave about the excellent customer service at Bike City, with many praising the staff for their expertise and friendliness. Customers also appreciate the reasonable prices and the high-quality repairs and custom builds that Bike City provides.Amenities
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bicycle stand -
tool kit
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air pump
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spare parts
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workbench
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specialty tools
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lubricant
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tire levers
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bike rack
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bike lock
FAQ
What types of bicycles do you specialize in repairing?
We specialize in repairing all types of bicycles, including road bikes, mountain bikes, hybrid bikes, and more.How long does it usually take to complete a repair?
The length of time it takes to complete a repair varies depending on the extent of the damage and the availability of replacement parts. We strive to complete all repairs as quickly as possible without sacrificing quality.Do you offer any type of warranty or guarantee on repairs?
Yes, we offer a 30-day warranty on all repairs we perform. If you experience any issues with your repaired bicycle within 30 days of the repair, bring it back to us and we will fix it at no additional cost.Are your technicians certified or trained in bicycle repair?
Yes, all of our technicians are highly trained and certified in bicycle repair. We ensure that our staff is up-to-date on the latest repair techniques and technologies to provide our customers with the best possible service.Can you provide an estimate for the cost of a repair before starting the work?
Yes, we provide a free estimate for all repairs before we begin any work. Our technicians will assess the damage and provide you with an accurate estimate of the cost of the repair. We believe in transparency and want our customers to know exactly what to expect before any work is done.Reviews
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Ivan Sinogbuhan
Well stocked for a small shop. Friendly staff too!
18-05-2023
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Peter Ebling
Having bought an ebike from here during the pandemic for which I travelled 100 miles for, I really wanted to return to browse the store whilst in Wells on holiday, but it wasn’t to be, the store is now pretty much just a workshop and customers cannot go into the store to browse goods. You can ask for items but it’s not the same as browsing. The owner sounded like he has given up on the business which is sad. I left very disappointed having not bought a thing, I had been looking forward to returning to this shop for months but I will not be returning. Shame.
18-10-2022
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James Flynn
Big thanks to staff at Bike City for a very prompt, efficient and cost effective repair of 2 unhappy bikes that are now smiling again.
18-08-2022
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David Warner
Discourteous. Aggressive. Unprofessional. The 1 star reviews say it all.
18-08-2022
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Iain Davies
Can't understand how this shop gets so many 5 star ratings, went in to enquire about something the bloke who so called served me was very offhand and most unhelpful.
18-06-2022
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Sara Owen
Brilliant!! Restored my beloved bike to its former glory. Was stolen and wrecked with horrendous paint job. Replaced all parts, repaired damage and spent lot of time removing spray paint. Bike looks like new. Highly recommend friendly and knowledgeable team
18-06-2022
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AL *
18-06-2022
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Kate A
Very helpful. Answered all our questions, pumped up the tyres that we couldn't and had the part we needed in stock for a good price. Thank you
18-06-2022
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Wayne
Down on holiday, problem with bike . Fitted me in next day and replaced gear cable and reset gearing. Top job at good price . Would not hesitate to recommend. All 3 staff very professional and helpful. Thanks again.
18-06-2022
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Angus Cleary
Broke a brake cable cycling into Wells. Found this friendly and helpful bike shop. Promptly replaced the cable and the outer casing for £10.50. Seemed overly reasonable as parts would be nearly that. Works perfectly. Many thanks.
18-06-2022
