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Audio Visual Equipment Rental Services, Bouncy Castle Hires

Big Softies - Kids Parties Hemel Hempstead Hertfordshire

Big Softies Kids Parties is a company based in Hemel Hempstead, Hertfordshire, United Kingdom. They specialize in providing Audio Visual Equipment Rental Services, Bouncy Castle Hires, IT & E-Commerce, Culture, Entertainment & Events.

Introduction to Big Softies Kids Parties Hemel Hempstead Hertfordshire

Big Softies Kids Parties Hemel Hempstead Hertfordshire is a company that offers premium children's event planning services. The company was founded in 2005 by a group of friends who were passionate about creating unforgettable memories for children. What sets Big Softies apart from other event planners is their attention to detail and commitment to providing unique and exciting experiences for kids.

Services & Products

Big Softies offers a wide range of services, including audio visual equipment rental services, bouncy castle hires, and IT & E-Commerce. They specialize in creating custom party packages that cater to the specific needs of each client. Some of their most popular services include themed birthday parties, face painting, balloon sculptures, and interactive games.

Location

Big Softies is located in Hemel Hempstead, Hertfordshire, England. The area is home to a variety of businesses, including restaurants, cafes, and retail shops. Customers can expect to experience a lively and bustling atmosphere when visiting the area. The closest public transportation options are Hemel Hempstead Train Station (0.7 miles), Apsley Train Station (1.1 miles), and Hemel Hempstead Bus Station (0.5 miles).

Benefits

Customers should choose Big Softies because of their commitment to quality and creativity. The company goes above and beyond to ensure that each event is unique and tailored to the needs of the client. They also offer competitive pricing and excellent customer service.

Good to Know

Customers should be aware that Big Softies requires a deposit to secure their services. The deposit is non-refundable, but it will go towards the final cost of the event.

Reviews

Customers rave about Big Softies' professionalism, creativity, and attention to detail. They praise the company for their ability to create unforgettable memories for children and their commitment to providing excellent customer service.

Amenities

  • amenity
    inflatable
  • amenity
    slide
  • amenity
    ball pit
  • amenity
    obstacle course
  • amenity
    interactive games
  • amenity
    disco lights
  • amenity
    music system
  • amenity
    safety mats
  • amenity
    delivery
  • amenity
    setup
  • amenity
    collection
  • amenity
    insurance

FAQ

Do you offer delivery and set up of the bouncy castle?

Yes, we offer delivery and set up of the bouncy castle. We ensure that our team will deliver and set up the equipment at your location before the event starts.

What is your cancellation policy if the weather is bad on the day of the event?

In case of bad weather, we have a flexible cancellation policy. You can cancel the reservation up to 24 hours before the event without any charges. However, if you cancel on the day of the event, we charge a cancellation fee of 50% of the rental fee.

Are there any additional fees for delivery, set-up, or pick-up of the equipment?

No, there are no additional fees for delivery, set-up, or pick-up of the equipment. The rental fee includes all these services.

How far in advance do we need to make a reservation for rental equipment?

We recommend making a reservation for rental equipment as early as possible. It is best to reserve the equipment at least two weeks before the event to ensure its availability. However, we can accommodate last-minute reservations based on availability.

What is your policy on equipment damage or malfunctions during the rental period?

We expect our customers to take good care of the rental equipment. However, we understand that accidents can happen. If there is any damage to the equipment during the rental period due to normal wear and tear, we will not charge any extra fees. However, if the damage is due to negligence or misuse, we charge a repair fee or replacement cost. If there is any malfunction in the equipment, we will repair or replace it as soon as possible.

Reviews

  • Kerry Final

    Great

    28-05-2018
  • Danny Healy

    Great service the children had such a great time highly recommend

    28-05-2018
  • Camilla Barnardt

    The soft play hire was fantastic and perfect for my son's 1st birthday. He and all his friends (from 1-3 years) loved the bouncy castle, ball pit and the tunnel! The team were great in setting up and packing up and made it all look effortless. I would definitely recommend this Company and use again in the future. Thank you so much!!

    28-05-2014
  • Francesca Da

    Everyone had a lovely day at Georges party. The soft play went down a treat, the set up looked great (even in quite a small hall) and got some lovely pictures of George in the ball pit and on the rocker! It was set up in a timely manner, Sue and her partner were very helpful in setting up not only the soft play but moving things around the room too in preparation for the party. They also cleared up in a timely manner so that we could vacate the room at the right time. Very happy with the service and would highly recommend and use again.

    28-05-2013