Big Frank's Cycle Hire
Big Frank's Cycle Hire is a company based in Sutton Coldfield, England. They offer horseback riding services and cater to sports and hobbies enthusiasts.
Introduction to Big Frank's Cycle Hire
Big Frank's Cycle Hire is a family-owned business that has been operating for over 20 years. The company's purpose is to provide high-quality cycling experiences to people of all ages and abilities. What sets Big Frank's Cycle Hire apart from other cycling companies is their commitment to customer service and attention to detail.Services & Products
Big Frank's Cycle Hire offers a variety of services, including bike rentals, guided tours, and cycling lessons. They also sell cycling accessories and equipment for customers who want to purchase their own gear.Location
Big Frank's Cycle Hire is located in the picturesque village of Bodymoor Heath in Sutton Coldfield, England. The area is known for its beautiful countryside and horseback riding services. In addition to cycling, visitors can expect to find many other sports and hobbies in the area, such as golf and fishing. The closest public transportation options are the Water Orton Train Station (2.6 miles), the Birmingham International Train Station (7.5 miles), and the Birmingham Airport (8.5 miles).Benefits
Customers should choose Big Frank's Cycle Hire because of their exceptional customer service, high-quality equipment, and knowledgeable staff. The company is dedicated to making sure that every customer has a positive and memorable experience.Good to Know
Customers should be aware that Big Frank's Cycle Hire requires a valid ID and a deposit for all rentals. The deposit will be refunded upon return of the equipment.Reviews
Customers have consistently praised Big Frank's Cycle Hire for their friendly staff, well-maintained equipment, and beautiful cycling routes. Many customers have said that they would definitely recommend the company to others.Amenities
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outdoor arena -
private lessons
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group lessons
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horse boarding
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trail riding
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jumping
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dressage
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western riding
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english riding
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horse grooming
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horse training
FAQ
What levels of experience do your horseback riding services cater to?
Our horseback riding services cater to all levels of experience, from beginners to advanced riders. We have different trails and activities suitable for each level, and our experienced instructors can provide guidance and support to ensure a safe and enjoyable experience for everyone.Can I choose the horse I ride, or is it assigned to me?
We assign horses to riders based on their experience level, weight, and height to ensure the safety and well-being of both riders and horses. However, if you have a specific preference or need, you can let us know in advance, and we will do our best to accommodate your request.What safety measures do you have in place for riders and horses?
We take safety very seriously and have several measures in place to ensure the well-being of riders and horses. All riders are required to wear helmets and appropriate footwear, and our horses undergo regular health checks and training. We also provide safety briefings and instructions before each session and have trained staff on hand to assist in case of an emergency.What is the duration of each riding session, and what is included in the package?
The duration of each riding session depends on the package you choose, and we offer sessions ranging from one hour to full-day experiences. Each package includes a guided trail ride, safety briefing, and the use of necessary equipment. Some packages may also include additional activities, such as horse grooming or picnics.What is the cancellation policy for bookings and how far in advance do I need to cancel to receive a refund?
Our cancellation policy varies depending on the package and booking type. Generally, we require at least 24 hours' notice for cancellations to receive a full refund. However, some packages may have more strict cancellation policies, and we recommend checking the terms and conditions of your booking for specific details.Reviews
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Leah Mason
Excellent service, reasonably priced. Bikes are good - good range and high quality
17-06-2021
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Sean Gauld
Only thing I don't like is they keep your ID till the bikes are returned. Never happy 'parting'with my ID. Been scammed twice in my life. Apart from that a little over priced but saying that they have to maintain the bikes ensuring they're fit for use in a safe manner so acceptable. Nice touch in this service.
17-06-2021
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Thomas “Buttonmoon” Button
Use the bikes and carts at Kingsbury and Ryton always great fun and wonderful friendly service
17-06-2021
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Simon Deeley
17-06-2021
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steven mooney
Rip off
17-06-2021
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Paul Myatt
Didn't use the service, but is always busy with families. Personally, I think it's a little overpriced. But if I had a bike, I'd bring my own.
17-06-2021
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Uzma Hussain
Great bikes and good service
17-06-2021
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Adrian Haughton
Excellent service. Very helpful and friendly. Many good safe routes in Kingsbury Water park to cycle, great for kids.
17-06-2020
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Leanne Frisby
Lovely place to hire all kinds of bikes and KMX karts from. Very nice owner who is really helpful and knowledgeable about the park, and very polite and helpful staff. Great value for money, the kids absolutely love the KMX karts and all bikes and karts are well maintained, fitted to the individual and hired out with full instructions. Would highly recommend. Thank you.
17-06-2019
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Martin Detheridge
Fantastic, would highly recommend the kmx carts for the kids
17-06-2019
