Big Cat Garage
Big Cat Garage is a company based in York, England that offers a range of services for cars, boats, and motorcycles. Their services include auto dent removal, car body repairs, car inspection stations, garage services, oil change services, and transmission repairs. They also provide building and construction services for cars, boats, and motorcycles. Big Cat Garage is committed to providing high-quality services to their customers.
Introduction to Big Cat Garage
Big Cat Garage is a car repair and maintenance company located in York, England. The company has been in business for over a decade, and its team of experienced mechanics is dedicated to providing high-quality services to its customers. What makes this company unique is its specialized services for cars, boats, and motorcycles.Services & Products
Big Cat Garage offers a wide range of services, including auto dent removal, car body repairs, car inspection stations, garage services, oil change services, and transmission repairs. Customers can also purchase products related to cars, boats, and motorcycles.Location
Big Cat Garage is located in Buccaneer Court, Units 11 & 12, York YO41 4XW, United Kingdom. The area is primarily industrial, and customers can expect to find businesses related to building and construction. The nearest public transportation options are the Elvington Airfield bus stop (0.2 miles away), the Halifax Way bus stop (0.3 miles away), and the York Designer Outlet bus stop (0.7 miles away).Benefits
Customers should choose Big Cat Garage because of its experienced mechanics, high-quality services, and specialized services for cars, boats, and motorcycles. The company also offers competitive pricing and excellent customer service.Good to Know
Customers should be aware that Big Cat Garage primarily serves the York area and may not be able to provide services to customers outside of the region.Reviews
Customers have praised Big Cat Garage for its professionalism, quality of work, and friendly customer service. Many customers have also appreciated the company's competitive pricing and timely repairs.Amenities
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certified technician -
guaranteed workmanship
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free estimate
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paintless dent repair
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paint matching
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detailing
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wheel alignment
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towing service
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free wi-fi
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waiting area
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coffee
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automotive repair
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oil change
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tire rotation
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brake service
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parking
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lifts
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toolbox
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diagnostics
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air conditioning
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exhaust
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tyres
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alignment
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battery
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electrical
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tune-up
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brake services
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air conditioning services
FAQ
What types of repair or maintenance services do you offer for vehicles?
We offer a wide range of repair and maintenance services for vehicles, including auto dent removal, car body repairs, car inspection stations, garage services, oil change services, and transmission repairs. We cater to cars, boats, and motorcycles of different makes and models.Do you provide a warranty or guarantee for your services?
Yes, we provide a warranty for our transmission repair services. We guarantee the quality of our workmanship and use only high-quality parts for repairs. We want our customers to have peace of mind when they leave our garage.What is the estimated timeframe for completion of the repairs?
The estimated timeframe for completion of the repairs depends on the type and extent of the damage. Our team will assess the damage and provide you with an estimated timeframe for the repairs. We strive to complete all repairs as quickly as possible while maintaining our high standards of quality.Are your mechanics certified and experienced in repairing different makes and models of cars?
Yes, our mechanics are certified and experienced in repairing different makes and models of cars, boats, and motorcycles. They undergo regular training to keep up-to-date with the latest technologies and repair techniques. We ensure that our team has the necessary skills and knowledge to provide our customers with the best possible service.Reviews
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Andy Mitchell
I don’t normally leave bad reviews however. Took my Jaguar fpace initially for a software update due to a driver mode fault. Week later turbo blew…… I tried to get this covered by an extended warranty but ended up having to pay myself…throughout they were very blunt and i will say unfriendly in their attitude towards these expensive issues and on 2 occasions where I asked for reports on damage and possible future issues I was promised they would forward these on to me but they never did. Also carried out extra work at extra expense which may have been required however a phone call to explain rather than just doing and adding to invoice would have been nice. May be a little cheaper than a Jaguar dealership but certainly not Jaguar customer service
22-05-2023
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Andrew Radforth
Always good service towards the customer and always a good service on the car. Jags are never cheap to maintain but BCG offers far superior VFM than the franchised dealers.
07-05-2023
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Ewald Schnug
Excellent work from competent engineers! Bring the cat extra over here from Germany!
28-04-2023
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anthony ellis
Cannot comment not visited the place yet, will this Tuesday morning.
28-03-2023
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John Murray
Just had a major service and coolant change on my recently acquired XK 5.0 Portfolio here. Simon & Sally were a delight to deal with and I'd highly reccomended this business to have your Jaguar maintained with care and good value !
28-12-2022
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Peter Renfrew
Had a transmission problem on my XF 3.0 automatic, I live in Driffield so contacted places around me and as far as Hull, everyone refused to even look at it. After a while I discovered these guys who immediately booked it in and fixed it no problem. Good service
28-12-2022
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Sue Kemp
Here is the home of engineering knowledge, no nonsense customer service, friendly people, attention to detail, and of course fantastic workmanship! And, they get the car ready when they say they will! Better than any Brand dealership I have used (I am on car 39!). Well done BIG CAT🚗🚗🚗
28-11-2022
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R A Bardy (at mangozoid)
Great service, even at the other end of the phone. Very helpful. Thank you.
28-09-2022
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Chris Temple
Not a bad garage did me a quick transmission oil change on my Jaguar XF so they must know what there doing. It was a bit expensive but that's Jaguars for ya. I had a look underneath this morning to see if I could see any oil leaking. (I know) and they have not put back on the under tray 😒 at the back unless i was tripping at the time. which is why I've given them a 3 star. Or it probably would of been 5 stars. If that's the case then I'll give you 5 stars. For doing a good job. 👍 I do like a real and honest job doing on my car. And I'll be back in the future. Services: General repairs & maintenance, Transmission, Oil change
28-09-2022
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Russell Birkin
I read a review on here saying this garage was expensive. Not so unless you are wanting to run your Jaguar on a Reliant Robin budget. In which case probably best not buy a Jaguar in the first place. Here are some facts. Routine service at 23,000 miles on my 3 year old XF at Main Dealers in York £670 with no courtesy car available, same service at Big Cat Garage £270 with a virtually brand new courtesy car available. My car needed rear discs and pads. Main Dealer £760 with the same poor quality Jaguar Discs that disintegrate within 3 years, Big Cat Garage fitted £280.00 including new Wear Leads with good quality discs that won't give up in such quick time. This is the third time my car has been in to these guys and they beat the main dealer on price, service and efficiency in terms of how long they need the car for and your Warranty is unaffected. These are the facts. Check it out. Services: General repairs & maintenance, Auto brake repair
28-08-2022
