Bicknell Business Advisers Limited

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Reviews

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  john renaut

  I can recommend Bicknell Business Advisors as they provide every thing you could possibly want from an accountant/ business advisor. Service is efficient but friendly and personal with prompt attention to your needs.

  28-04-2023
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  Tom Oldham

  We have used Bicknells as our small business' accountants for around 2 years, this is our first business and we had no prior experience at all. Bicknells have been very patient with us, they are great at getting back to you, efficient and knowledgable. We definitely recommend.

  28-04-2023
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  Vineet Gupta

  I have had an excellent experience with Steve and the team. Highly recommended

  28-04-2023
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  Phiroze Daver

  If I could give more than 5 stars, I would. Very knowledgeable, responsive and the whole team really to undertake work quickly when there are pressing timelines.

  28-04-2023
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  Suzanne Daver

  Steve & his team have shown themselves repeatedly to be highly responsive, quick and diligent - would highly recommend!

  28-04-2023
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  Liam Allen

  I had a frustrating experience with Bicknell's. I've given them 2 stars as I did initially get some useful tax advice from the owner, Steve, and he also allowed me to have some training for free on how to use their invoicing software. That's where the positive part ends. The company has been set up to be as hands off as possible, with automated emails being sent regularly informing me that my self assessment tax return is due, then another that my VAT return is due, my Corporation tax is due etc etc, which is great if they have not already been posted to HMRC. However, when the returns had already been posted (by Bicknells themselves) receiving these automated emails caused me a fair amount of stress thinking they had not been done. I'd reply to each email asking Steve why this hadn't been done yet, only to be told that it had and I should just ignore the email. In my experience of owning various businesses and dealing with HMRC directly, it is never wise to ignore any email telling you that a return is due without checking it out. Why not just turn this automated email off for the clients that you've already posted returns for? It would save a lot of stress and wasted time for your clients and yourselves surely? The other problem that was incredibly frustrating and ultimately led to me going back to my old accountant was being repeatedly spoken to in accountancy or book-keeping terminology and abbreviations. This completely and unnecessarily slowed up the process of me providing Steve and his team with what they needed from me in the way of paperwork or answers to their questions. In the end it was taking maybe 5 or 6 emails back and forth for me to finally pin down exactly what they needed from me. Once I knew that, I could locate it and send it to them usually within a few minutes. This is an incredibly inefficient way to run a business. Despite me repeatedly asking Steve and his staff to use layman's terms when needing anything from me they continued to ignore my requests. Until the next time they needed something and the layman's terms had switched back to accounting terminology and unnecessarily complicated words I even stated at one point to 'talk to me as if I'm stupid', which after running several successful businesses I can assure you I am not. I finally asked if there was any reason why my requests for us to talk in layman's terms were being ignored, I did not receive any reply to that email at all. The final nail in the coffin was a huge and almost very costly mistake on a tax return that they had sent me to electronically sign off and post to HMRC which would have given me a Corporation tax bill liability of over £95,000 for that financial year. I knew it should have been around the £40,000 mark so I realised something was seriously amiss. When I flagged it up and went through the figures with Steve it turned out they had put through £306,000 of income that had not yet been received and therefore should have been deferred into the next financial year. I may not understand accountancy terminology but I am astute enough to know that a company does not pay tax for profits that it is yet to receive. There was no explanation, ownership or apology simply a new automated email showing the correct figures to sign off. The correct amount owed to HMRC was actually £37,000. £58,000 less than Bicknell's almost had me pay out. Although there are many positive reviews for the company, I've been honest in my experience with them and for me they were difficult to work with, created much more work for me than my previous accountants, were far less approachable, did not listen to my requests or suggestions to make our partnership simpler and smoother and almost cost me £58,000.

  28-03-2023
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  Adam Jones

  Avoid at all costs , I’ve now been fined from HMRC due to missed / incorrect filling & calculations related to the accounts. Overcharged me and could not help resolve the issue. Found another accountant who actually have some professional experience and can see that I have been overpaying tax for years.

  28-01-2023
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  Joshua Cole

  Steve and his team are doing a fantastic job of helping us get to grips with the accounting and tax requirements of our fast growing businesses. Very responsive and helpful service.

  28-12-2022
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  Natasha

  Fantastic team! Highly recommend them. They have been such an asset to our businesses. Always available to answer my questions wether big or small. I wouldn't be without them now! 5*

  28-09-2022
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  Neil Moggan

  Great service! Steve and his team are extremely knowledgeable, super efficient and excellent value for money. I strongly recommend Bicknell Business Advisers.

  28-06-2022