Biasi UK Ltd
Biasi UK Ltd is a leading manufacturer and fabricator of boilers in the United Kingdom. With a commitment to quality and innovation, the company produces high-performance boilers for a range of applications. Biasi UK Ltd is located in Walsall, England, and operates from Unit 3 Leamore Enterprise Park.
Introduction to Biasi UK Ltd
Biasi UK Ltd is a boiler manufacturer established in Italy in 1938. The company has been operating in the United Kingdom for over 20 years, providing high-quality boilers for residential and commercial use. What makes this company unique is its commitment to innovation and the use of advanced technology in its products.Services & products
Biasi UK Ltd offers a range of boilers for residential and commercial use, including combi boilers, system boilers, and heat-only boilers. In addition to boilers, the company also offers a range of accessories such as thermostats and smart controls.Location
Biasi UK Ltd is located in Leamore Enterprise Park in Walsall, England. The area is home to a mix of residential and commercial properties, with several other manufacturing and fabrication businesses in the vicinity. Customers can expect to experience a bustling and dynamic environment. The three closest public transportation options are the Leamore Lane bus stop, about a 5-minute walk away; the Bescot Stadium train station, about a 20-minute walk away; and the Walsall train station, about a 10-minute drive away.Benefits
Biasi UK Ltd stands out from other boiler manufacturers thanks to its focus on innovation and technology. The company is committed to producing boilers that are not only energy-efficient but also easy to use and long-lasting. Customers can expect high-quality products and excellent customer service.Good to know
Customers should be aware that Biasi UK Ltd only sells its products through registered installers. This ensures that customers receive the best possible service and that the installation is carried out to the highest standards.Reviews
Customers have praised Biasi UK Ltd for its high-quality products and excellent customer service. The company's boilers are known for their reliability and energy efficiency, and many customers have reported significant savings on their energy bills. Overall, Biasi UK Ltd is a trusted and respected name in the boiler industry.Amenities
-
after-sales support -
customization
-
delivery
-
installation
-
maintenance
-
repair
-
spare parts
-
warranty
FAQ
What types of boilers do you manufacture?
We manufacture a wide range of boilers including combi boilers, system boilers, and regular boilers. Our boilers are designed to suit different types of homes and heating needs.What is the warranty on your boilers and what does it cover?
We offer a warranty of up to 10 years on our boilers, depending on the model. Our warranty covers manufacturing defects and faults. We also offer extended warranties for added peace of mind.Can you provide references from previous customers?
Yes, we can provide references from previous customers who have used our boilers. We are proud of our reputation and the quality of our products, and we are happy to share this with potential customers.Do you offer installation services or do I have to find my own installer?
We work with a network of professional installers who are trained to install our boilers. We can help you find an installer in your area, or you can use your own installer if you prefer.What type of maintenance and support do you offer for your boilers?
We offer comprehensive maintenance and support services for our boilers. This includes regular servicing, repairs, and technical support. We also provide advice on how to get the most out of your boiler and keep it running efficiently.Reviews
-
Ertan Zeki
Cannot seem to get any response at all. For the third time now voice says my call is very important, and my call should be answered in approximately 5 minutes. 45 minutes later voice says my call should be answered in approximately 10 minutes. Go figure. Have sent e-mail, no response. What am I supposed to do ?????
17-12-2022
-
Annette
Great customer service. Boiler is working perfectly fine as you would expect and I’m glad I brought British & supported a local company… 🙂
17-12-2022
-
Deniz
A campaign can't be this dirty and a money trap. If you're going to buy a boiler from here, think 10 times, don't be fooled by its cheap price, both the staff and the boiler are terrible, they will never help you on the phone
17-06-2022
-
Ali Behvand
I wish I could choose zero star! I’m a gas engineer and wel’ll never ever install Biasi boilers again. This boiler brings your reputation down big times! We have a big group of engineers on Facebook and whatsapp and pass informations to each others, nobody will install Biasi boiler in our group anymore,everybody’s unhappy about it. Biasi is aware of ER01 Error code but doesn’t want to improve their product.Why should engineers and customers ring you all the time about this problems?!! Why should people be without hot water and heating soon after installing Biasi boiler?!! This is not acceptable so the best thing is to: STAY AWAY FROM BIASI
17-06-2022
-
Dougie Smith
Hate this boiler. Less than two years old and ALWAYS conking out - have to turn it off for 5 minutes before re-starting it and then it only fires up once in 3 attempts. No doubt customer service will give a "smart" reply - but it is an awful product nonetheless. Further edit: Thanks for your reply but it is now in the bin where it belongs. Plumbers please note - you harm your reputation by recommending this boiler
17-06-2022
-
Satvinder sidhu
Tried contacting the 2 biasi recommended engineers in my region(West Midlands), one does not ever answer the phone the other is 45mins away, you may say that's not Bias's fault, however we are in the Midlands(middle of the country, surely if Biasi wished to build an approved network they could), keep this in mind when purchasing a boiler
17-06-2022
-
Pali Bassi
The boiler is pants! Had it for 3 years and had to call engineers out once a year. That's what you get for going cheap I guess. Customer service however are perfectly nice every time I've called. Don't always get what I want from the calls but they are polite, friendly and helpful. Also not sure why people expect to have an engineer out to them within 24hrs unless they are paying for such a service. The product is rubbish yes but what company has a army of engineers on stand by to be dispatched within the hr? Cold water and no heating for a day or two isn't going to do most people much harm!!
17-06-2022
-
Sher Kashmir
Worst boiler i have problem with theses biiker inbought 5 boiler from plumfix rubbish no customer service they never answered your call error 25 error er01
17-06-2022
-
Harpreet Singh
Brand New Boiler didn't work at All had new boiler installed 2 and half weeks ago didn't even work for a day, engineer came in done half of the job, and advised rest Installer will do which he couldn't, its been more than 2 weeks no heating no hot water, called them to Friday and got told that they cant do any thing before Monday or Tuesday. Today is Monday no call nd no one turned up. Worst customer service stay away invest your hard earn money some where else.
17-06-2022
-
Thaira Parveen
Our boiler is less than 2 months old. While trying to have a shower the water suddenly went cold. Upon investigation the boiling displays a spanner, Er, and number 14. On Google this error message is a fault with the pump. So being as its under warranty I rang customer service and was advised an engineer will call me back. Got a call 90 minutes later, to be advised that an engineer would try to be out Monday if not Tuesday and would call 1 hour prior to arrival. Explain to me how you expect a house to run without hot water and heating for over 48 maybe in 72 hours?!
17-06-2022
