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Fireplace Manufacturers, Mfrs

BFM Europe Ltd

BFM Europe Ltd is a UK-based company that specializes in the manufacturing and fabrication of fireplaces. As fireplace manufacturers, they are committed to providing high-quality products to their customers. Their expertise in building and construction has made them one of the leading Mfrs in the industry. With their headquarters located in Stoke-on-Trent, England, BFM Europe Ltd is dedicated to providing exceptional service to their clients.

Introduction to BFM Europe Ltd

BFM Europe Ltd is a renowned Fireplace Manufacturers, Mfrs, Building & Construction, and Manufacturing & Fabrication company located in Stoke-on-Trent, England. The company has been in operation since 1978, and during this time, it has established itself as an industry leader in the production of high-quality fireplaces. What sets BFM Europe Ltd apart from other companies in the same industry is its commitment to providing innovative and efficient products that meet the needs of its customers.

Services & Products

BFM Europe Ltd offers a wide range of services, including the design, manufacture, and distribution of fireplaces. The company has a team of experienced professionals who work together to create unique and innovative products that are both functional and aesthetically pleasing. Customers can choose from a variety of fireplaces, including gas, electric, and solid fuel options.

Location

BFM Europe Ltd is located in the heart of Stoke-on-Trent, a bustling city known for its rich history and vibrant culture. The area is home to a variety of businesses, ranging from small shops to large corporations, offering customers a diverse range of shopping and dining options. The company is easily accessible by public transportation, with the closest bus stop being just a few minutes' walk away. The three closest public transportation options to BFM Europe Ltd are Hanley Bus Station (2.1 miles), Stoke-on-Trent Train Station (2.3 miles), and Longton Train Station (2.4 miles).

Benefits

Customers should choose BFM Europe Ltd because of its commitment to quality and innovation. The company uses only the best materials and employs experienced professionals to ensure that each product meets the highest standards. BFM Europe Ltd also offers excellent customer service, ensuring that each customer receives the support they need to make an informed decision.

Good to Know

Customers should be aware that BFM Europe Ltd is a company that values sustainability and environmental responsibility. The company uses eco-friendly materials and production processes to minimize its impact on the environment.

Reviews

Customers have praised BFM Europe Ltd for its high-quality products, excellent customer service, and commitment to sustainability. Many customers have also commented on the company's innovative designs and its ability to create unique and functional fireplaces that meet their specific needs.

Amenities

  • amenity
    fireplace installation
  • amenity
    fireplace maintenance
  • amenity
    fireplace repair
  • amenity
    custom fireplace design
  • amenity
    fireplace accessories
  • amenity
    delivery
  • amenity
    warranty
  • amenity
    online shopping
  • amenity
    fireplace consultation
  • amenity
    metal fabrication
  • amenity
    powder coating
  • amenity
    anodizing
  • amenity
    plating
  • amenity
    assembly
  • amenity
    logistics
  • amenity
    testing
  • amenity
    quality control

FAQ

What types of products do you manufacture?

We manufacture fireplaces for residential and commercial use, including gas fireplaces, electric fireplaces, and bioethanol fireplaces.

Can you customize a fireplace to fit my specific needs?

Yes, we offer customization services to fit your specific needs. Our team of experts can work with you to create a unique fireplace design that meets your requirements.

What is the warranty on your fireplaces?

We offer a standard one-year warranty on all of our fireplaces. However, we also offer extended warranties for an additional fee.

What is your production capacity?

Our production capacity varies depending on the specific product and customization required. However, we have a large manufacturing facility and a skilled team of professionals, which allows us to handle both small and large-scale projects.

What quality control measures do you have in place?

We have a comprehensive quality control program in place to ensure that all of our products meet the highest standards of quality and safety. Our team of quality control experts performs regular inspections and tests throughout the manufacturing process to identify any issues and make necessary improvements.

Reviews

  • Mark k

    Very poor customer service, would give no stars if this was an option, I purchased a replacement valve for my Kinder gas fire which was faulty and leaking gas, the part was £450 which seemed extreme but given the gas leak it had to be replaced, my gas engineer fitted the part, now it does not function correctly & will not adjust the flame, on contacting there so called customer service team i was told to get a replacement i would have to pay an engineer to remove the part, i would have to send it back to BFM for them to test, if they found a fault they would send a new one, the cost of the engineer for removal and installation would have to be paid for by myself, even though the part they supplied was faulty, Please do not buy any product from this company as they will not cover your costs if what they supply is faulty.

    28-04-2023

  • alyn jones

    Used BFM for spares for a living flame gas fire - help line excellent - order on line simple - excellent delivery - well done

    28-01-2023

  • Finbarr Leahy

    Spares team are really helpful. I needed a very small part for a fire for an elderly relative. The response was fast and helpful.

    28-12-2022

  • Margaret Murton

    Bought a Flavel Caress fire 1 season ago ,now will not light, I have cancer so I need heat, tried to get through to ''Warrenty Service'' 3 times failed, on hold up to 20 minutes ,still trying , lousy ''Service''

    28-12-2022

  • Paul Hassall

    I rang BFM to report a fault with our fire and was dealt with by Nicki. Within 24 hours she had spoken to the excellent service engineer Rob and within 24 hours of my call our fire was fixed and working. Top class service from NIcki, BFM and Rob-would not hesitate to recommend.

    28-10-2022

  • Lin Kingham

    I telephoned BFM Europe on Monday morning and spoke to a most helpful and pleasant lady called Nicky. I explained that the remote for my Celsi VR Parrilla Inset Electric Fire (lovely fire) which I purchased last December from The Fire Place Company was not working. My problem was dealt with immediately, I received a new remote first thing on Wednesday morning. Excellent Service from the customer service department at BFM.

    28-09-2022

  • Paul Roby

    Couldn’t find a part anywhere for my log stove. The part was delivered quickly and fits perfect.

    28-08-2022

  • Joe McCluskey

    Problem with one of the logs in my gas fire, emailed the company, contacted me for further info and sent a full replacement set by courier. Everything done and dusted within a few days, great customer service.

    28-05-2022

  • John

    Excellent service from the lady at reception our problem was dealt with straight away and our fire is now working again.

    28-05-2022

  • Nick Carter

    I telephoned BFM twice this afternoon. The first time I was informed that I was 2nd in the queue and after a 15 min wait I gave up! I tried again an hour or so later and was again told that I was 2nd in the Queue, after 20 mins on hold I gave up! I also tried to send this message using their 'contact us' facility and having thought that I had sent it, was informed that there is a 'server error' and that the message could not be sent! Not at all impressed.

    28-05-2022