Best Reception
Best Reception is a telecommunications company based in Ware, England. They specialize in providing top-notch telephone answering services to businesses of all sizes. With a focus on delivering exceptional customer service, Best Reception helps their clients to enhance their professional image and improve their overall efficiency.
Introduction to Best Reception
Best Reception is a UK-based company that provides high-quality telephone answering services. The company was founded with the mission of helping businesses improve their communication with their customers. Best Reception's team of trained professionals is committed to providing excellent customer service that reflects the values of their clients' businesses. The company's unique approach to telephone answering services has earned them a reputation as one of the best in the industry.Services & Products
Best Reception offers a range of telephone answering services, including call handling, message taking, appointment scheduling, and virtual receptionist services. The company's services are tailored to meet the specific needs of each client, ensuring that their customers receive the best possible experience. Best Reception's services are designed to help businesses improve their communication with their customers and provide a professional image.Location
Best Reception is located at 82A High St, Ware SG12 9AT, United Kingdom. The area surrounding the company is a bustling commercial district, with many businesses and shops. Customers can expect to find a variety of services and products nearby. The closest public transportation options are Ware Railway Station, which is 0.2 miles away, Hertford East Railway Station, which is 3.2 miles away, and Hertford North Railway Station, which is 3.4 miles away.Benefits
Customers should choose Best Reception because the company provides high-quality telephone answering services that are tailored to meet the specific needs of each client. The company's team of trained professionals is committed to providing excellent customer service that reflects the values of their clients' businesses. Best Reception's services are designed to help businesses improve their communication with their customers and provide a professional image.Good to Know
Customers should be aware that Best Reception is a UK-based company that provides telephone answering services. The company's services are tailored to meet the specific needs of each client, ensuring that their customers receive the best possible experience. Best Reception is committed to providing excellent customer service that reflects the values of their clients' businesses.Reviews
Best Reception has received positive reviews from customers who appreciate the company's commitment to providing high-quality telephone answering services. Customers praise the company's team of trained professionals for their excellent customer service and attention to detail. Many customers also appreciate the company's tailored approach to telephone answering services, which ensures that their customers receive the best possible experience.Amenities
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24-7 availability -
live answering
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call transferring
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voicemail services
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call screening
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appointment scheduling
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call recording
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multi-language support
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online account management
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on-call support
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customized greeting
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fax services
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text messaging
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call conferencing
FAQ
What type of call answering services do you offer?
We offer professional and personalized call answering services to businesses of all sizes. Our services include call answering, message taking, appointment scheduling, and call forwarding.How many call agents do you have and are they trained specifically for my company needs?
We have a team of skilled and experienced call agents who are trained to handle calls for businesses from various industries. We assign dedicated agents to each client to ensure that they are familiar with the company's specific needs and preferences.Can you customize your services to fit my company's specific requirements?
Yes, we can customize our services to fit your company's specific requirements. We work closely with our clients to understand their business needs and tailor our services accordingly. Our services are flexible and can be adjusted based on your changing needs.How quickly can you answer my calls and what are the hours of operation?
We answer all calls within three rings and our hours of operation are Monday to Friday, 8am to 7pm and Saturday, 9am to 5pm. We also offer extended hours and 24/7 coverage upon request.How do you ensure the security and confidentiality of my callers' information?
We take the security and confidentiality of our clients' information very seriously. We have strict protocols in place to ensure that all information is kept secure and confidential. Our call agents are trained on data protection and we use secure systems to store and manage all information. We are also registered with the Information Commissioner's Office (ICO) and comply with all relevant data protection legislation.Reviews
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andy mckenna
Great bunch of people :) Fabulous Best Rec team :).
28-11-2022
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Richard Shirbon
I've used Best Reception for around 1 year now. I've found the service superb. My customers comment on how cheerful and professional the call handling is. They are always looking to help and do their job better. How proficient Best Reception is at their job has even helped me from time to time with the extra details noted on conversations by the call handlers. Excellent service and well worth it's money.
28-05-2022
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InTune Clinic
Best reception have been a godsend to our small clinic in Gateshead. We were recommended them by our business coach as we were having difficulty in booking patients in and guiding them to our premises. Completely changed the game having them step in. Our stress levels dropped massively! Definitely use them!
28-05-2022
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Jennifer Rimmer
I used Best Reception for 2 years during a particularly busy period when my location-based Reception was unable to use Cliniko as I moved away from a paper-based diary. Knowing someone would answer the telephone quickly, reliably and make bookings on my diary accurately while I was busy with patients was reassuring and took a load of stress off me. Any issues that arose were minor, quickly resolved with the team managers, communication was great. Overall I wouldn't hesitate to use them again - great service & good value for money.
28-05-2022
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Angela Stevenson
Efficient and friendly service. 😊 Edit - 2021 a year later -Best reception continually give an excellent service and have been so supportive during this very difficult year. Also more recently I have had 2 patients in the last week comment what a pleasant receptionist I have - and how friendly helpful and clear she is. Well done best reception staff!
28-05-2022
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Back Centre
Positive: Professionalism, Quality, Responsiveness, Value
28-05-2022
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Physio Vineyards Ltd
Positive: Responsiveness
28-05-2022
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Ben Carrigan
I can honestly say that all of you at Best Reception have become an integral and valued part of my business. You’ve helped to transform and grow my business in a very short period of time—even during a pandemic. In the past, patients would often call while I was busy in clinic or on my day off. Now I still get bookings, whether I am working hard in clinic or have my feet up. Thank you so much. I am very grateful to you all.
28-05-2021
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Billy Nixon
Positive: Professionalism, Quality, Responsiveness, Value
28-05-2021
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Saied Shahsavari
Very rarely I find a service that matches its name like Best Reception! These people are so professional yet friendly and helpful to everyone. I am running a busy clinic of Osteopathy, Chinese medicine and Naturopathic Medicine in central London and my patients are so happy with our new booking service. High-quality service, reasonable price and easy to set up. Recommended strongly. A+++
28-05-2021
