Best of Suffolk
Best of Suffolk is a travel and hotel company based in Woodbridge, England. They specialize in providing non-smoking holiday homes for their guests. Best of Suffolk is committed to providing exceptional service and ensuring their guests have a comfortable and enjoyable stay.
Introduction to Best of Suffolk
Located in Woodbridge, England, Best of Suffolk is a travel and hotels company that specializes in non-smoking holiday homes. Founded with the aim of providing exceptional services to customers, the company has been in operation for several years. What sets Best of Suffolk apart is its attention to detail and the high quality of its offerings.Services & Products
Best of Suffolk offers a range of services to its customers, including holiday homes, cottages, and apartments. All of these properties are non-smoking, ensuring a comfortable and healthy stay for guests. The company also provides excellent customer service and assistance throughout the booking process.Location
Best of Suffolk is situated in the picturesque town of Woodbridge, which is known for its historic buildings and scenic landscapes. The area boasts a variety of businesses, including restaurants, cafes, and shops, as well as attractions such as museums and galleries. For those traveling by public transportation, the three closest options are Woodbridge Station (2.3 miles), Melton Station (3.4 miles), and Ipswich Station (7.5 miles).Benefits
Customers should choose Best of Suffolk because of its commitment to providing high-quality holiday homes that are non-smoking. The company also offers excellent customer service and support throughout the booking process, ensuring that guests have a stress-free experience.Good to Know
Customers should be aware that Best of Suffolk has a strict non-smoking policy in all of its properties. Additionally, the company encourages guests to respect the quiet and peaceful environment of the surrounding area.Reviews
Customers have consistently praised Best of Suffolk for its high-quality holiday homes and excellent customer service. Many have noted the company's attention to detail and the cleanliness of its properties, as well as the beautiful surroundings of Woodbridge.Amenities
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non-smoking
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wi-fi
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kitchen
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balcony
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parking
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pet-friendly
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garden
FAQ
Are all of your holiday homes completely non-smoking?
Yes, all of our holiday homes are completely non-smoking. We have a strict no smoking policy in place to ensure the comfort and safety of all our guests.Do you have any designated smoking areas on the premises?
No, we do not have any designated smoking areas on the premises. We ask that all guests refrain from smoking in and around our holiday homes.How do you ensure that previous guests have not smoked in the holiday home before our arrival?
We have a thorough cleaning process in place between guests, which includes checking for any signs of smoking. If we do find any evidence of smoking, we take appropriate action and ensure that the holiday home is thoroughly cleaned and aired out before the next guests arrive.Will we be charged a fee if we are found to have smoked in the holiday home?
Yes, we have a strict no smoking policy in place, and if we find evidence that smoking has taken place in the holiday home, we reserve the right to charge a cleaning fee to cover the costs of cleaning and airing out the property.What steps do you take to ensure the holiday home is thoroughly cleaned and aired out between guests?
We have a rigorous cleaning process in place between guests, which includes a deep clean of all surfaces, bedding and towels, and the airing out of the property. We also use high-quality cleaning products to ensure that the holiday home is thoroughly cleaned and ready for the next guests.Reviews
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The bristar
Awful company. Raised many issues during our stay - both by phone and by email - and no one ever got back to us with any sort of update. Matters remain unresolved even now that the holiday is over, and the only contact we had from them about the issues raised was an email allocating a case number. Staff are very abrasive over the phone and do not come across as caring about the problems. We did have problems (largely about the lack of cleanliness) the last time we booked a cottage with Best of Suffolk, so we certainly will not be giving them a third chance.
01-01-1970 -
stephen webster
Terrible agent, we would advise people to steer clear. Young, arrogant staff and also slow to action return of deposits to customers. Will not use again and recommend against others doing so.
01-01-1970 -
mike brewer
We would not recommend this agent. Their approach has been lacklustre, with zero customer service.
01-01-1970 -
Rebecca Meek
01-01-1970 -
Sandra Pipe
Wonderful accommodation at the Bluebelle Cottage in the beautiful Pleasenhall, excellent experience yet again from Best of Suffolk. Rooms : 5/5 | Service : 5/5 | Location : 5/5 … More
01-01-1970 -
Deborah Holland
Very easy booking process. Easy to pay. Clear and concise instructions on getting into property.
01-01-1970 -
Del Morgan
Very easy booking process, fast and efficient, lots of good information on the property.
01-01-1970 -
Marie McNamara
Very helpful and informative though out booking and advice above accommodation were just as described.
01-01-1970 -
E L
Nightmare experience trying to book with this company. As many other genuine reviews have indicated, the abysmal conduct and attitudes of staff (I dealt with three different employees) has been so horrific that it was impossible to continue with the booking. They have held onto the full booking fee (over £2k) and so further action is now underway to recover losses. Research into reviews of this company is highly recommended and something I would usually do first - alas this was a last minute booking and the positive reviews on here naively trusted. Never again.
01-01-1970 -
Ruth Green
01-01-1970