Bens Bouncy Castles
Bens Bouncy Castles is a UK-based company that offers a wide range of services including Appliance Rental Services, Audio Visual Equipment Rental Services, Bouncy Castle Hires, Machinery & Equipment, IT & E-Commerce, Culture, Entertainment & Events. With their headquarters located in St Albans, England, Bens Bouncy Castles is dedicated to providing high-quality services to their clients.
Introduction to Bens Bouncy Castles
Bens Bouncy Castles is a family-owned business that has been providing high-quality bouncy castle hires for over a decade. Ben, the owner, started the company as a side business to help fund his studies in IT & E-Commerce. However, the business quickly grew due to the high demand for their services. What makes this company unique is their commitment to providing exceptional customer service and ensuring that every event they work on is a success.Services & products
Bens Bouncy Castles offers a wide range of bouncy castles for hire, suitable for all types of events, from children's birthday parties to corporate events. They also provide audio-visual equipment rental services and appliance rental services, including machinery and equipment for events. Their experienced team ensures that all equipment is set up and dismantled safely and efficiently.Location
Bens Bouncy Castles is located in Pound Close, High St, Sandridge, St Albans AL4 9DF, United Kingdom, in the heart of St Albans. The area is known for its vibrant culture, entertainment, and events scene. Customers can expect to find a diverse range of businesses in the area, including restaurants, cafes, and shops. The nearest public transportation options to the company are Sandridge Railway Station (1.3 miles away), St Albans City Railway Station (2.5 miles away), and Hatfield Railway Station (3.5 miles away).Benefits
Customers should choose Bens Bouncy Castles because of their professionalism, punctuality, and commitment to customer satisfaction. They have an extensive range of bouncy castles and equipment for hire, and their team is always on hand to provide expert advice and support. Additionally, their rates are highly competitive, making them an excellent choice for anyone looking to host an event on a budget.Good to know
Customers should be aware that Bens Bouncy Castles takes the safety of their equipment and customers very seriously. All bouncy castles and equipment are regularly inspected and maintained to ensure they meet the highest safety standards. Additionally, they have comprehensive insurance coverage to give customers peace of mind.Reviews
Customers rave about Bens Bouncy Castles' professionalism, reliability, and quality of service. Many customers have praised their excellent communication and attention to detail, ensuring that every event runs smoothly. Overall, customers highly recommend Bens Bouncy Castles for anyone looking to hire bouncy castles or equipment for their next event.Amenities
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delivery
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maintenance service
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online booking
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pick-up service
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discounts
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warranty
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variety of appliances
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flexible payment options
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customization
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inflatable
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slide
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ball pit
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foam pit
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obstacle course
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interactive games
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disco lights
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music system
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safety mats
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setup
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collection
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insurance
FAQ
Are your bouncy castles cleaned and sanitized before and after use?
Yes, we thoroughly clean and sanitize our bouncy castles before and after each use to ensure the safety and health of our customers.Do you offer delivery and set up of the bouncy castle?
Yes, we offer delivery and set up services for all of our bouncy castles so you can have peace of mind and enjoy your event stress-free.What is your cancellation policy if the weather is bad on the day of the event?
If the weather is bad on the day of your event, we offer a flexible cancellation policy. You can cancel up to 24 hours before the event for a full refund or reschedule for another date.Can you provide on-site technical support for the equipment during our event?
Yes, we can provide on-site technical support for all of our equipment during your event to ensure that everything runs smoothly and any issues are resolved quickly.Are there any additional fees for delivery, set-up, or pick-up of the equipment?
No, there are no additional fees for delivery, set-up, or pick-up of our equipment. The price you see on our website is the price you pay, with no hidden fees or charges.Reviews
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Katherine Witter
Used for three children's birthday parties now. Every time easy to book, perfect timings, professional staff and great service. Bouncy castles exactly as described!
28-04-2023 -
Liuda Bodrug
Absolutely amazing services! Always on time! Equipment is really beautiful and well looked after!! My girls enjoyed their Birthday Partyies, we did choose Bens Bouncy Castle for years! Thank youu very much!!! I do recommend 💯💯💯
28-02-2023 -
Natalie Crockett
We hired bens bouncy castles for our sons birthday party. They were great! They were ready and waiting to set up when we got to the venue. And on time for pick up. They were so helpful, and set it up really quickly. The bouncy castle with a slide was a big hit at the party. All the kids has a great time. Would highly recommend!
28-01-2023 -
Rianne Robinson
Very happy with the service and product provided
28-12-2022 -
Joanna Coots
Have used this company numerous times over the last few years, the last two times have been really disappointing. The morning of my sons birthday party it didn’t arrive at the agreed time 9.30, after 15 minutes I called to ask and they said it would be at least an hour late due to the weather they were late loading the vans and advised me to put my party back an hour (impossible when you have 30 families arriving at an agreed time, caterers etc) managed to beg for an earlier drop off so it arrived only 20 mins into the party not ideal but we coped. Madly I booked them for my sons christening. Morning from hell the venue cancelled me at 9am day of event so I called Ben’s in tears to explain we had had to find a venue last minute and to give the new drop of address he said no way he could get it there (Borehamwood instead of St Albans, hardly the other side of the country) I offers to pay extra for fuel, be flexible on times but they were unwilling to help. Said it was loaded on a van going to st albans and absolutely nothing they could do. I will not be using them again.
28-10-2022 -
Sue Fisher
This is the second time I have used Bens bouncy castles and I highly recommend to anyone looking for a reliable company. Staff are friendly, the company is professional and reliable, they arrive on time, they are helpful and just perfect to deal with.. I wouldn’t use anyone else in the St Albans area - they also have a great range.
28-09-2022 -
Kandol Islam
Awesome service by Steve and his Apprentice. Well recommend. Will Definitely use them again. Thank you guy.
28-07-2022 -
Fran
Brilliant service again! The second time I have used Bens and both times be very happy with everything. Thank you
28-07-2022 -
Sue Marks
This is the 1st time we have used Ben's bouncy Castles. We were not disappointed. The castle was fabulous and just perfect for our grandchildren. Easy delivery and pick up,. And would 100% use again
28-07-2022 -
Karin Kovalsky
28-05-2022