Ben the PC Doctor
Ben the PC Doctor is a company that specializes in providing computer services, copier repair services, data recovery services, printer repair services, computer hardware & software, IT & E-commerce, healthcare & medicine, and telecommunications. Their team of doctors is dedicated to providing top-notch services to their clients. They are located in Solihull, England.
Introduction to Ben the PC Doctor
Ben the PC Doctor is a computer services company located in Solihull, England. The company was founded with the purpose of providing high-quality computer and technology services to businesses and individuals in the area. What makes this company unique is their team of skilled professionals who are passionate about technology and dedicated to providing exceptional customer service.Services & products
Ben the PC Doctor offers a wide range of computer services including copier and printer repair, data recovery, and computer hardware and software support. They also specialize in IT and E-commerce solutions for businesses, helping them to optimize their technology and improve their online presence.Location
Located on Whitefields Road in Solihull, Ben the PC Doctor is situated in a bustling area with a variety of businesses and shops. Customers can expect to find everything from restaurants and cafes to retail stores and professional offices. The area is easily accessible by public transportation, with the nearest bus stop just a few minutes' walk away. The three closest public transportation options are the Whitefields Road bus stop (0.1 miles), the Kineton Green Road bus stop (0.2 miles), and the Solihull train station (1.5 miles).Benefits
One of the main benefits of choosing Ben the PC Doctor is their team of experienced professionals who are dedicated to providing exceptional customer service. They take the time to understand each customer's unique needs and provide customized solutions that meet their specific requirements. Additionally, the company offers competitive pricing and flexible scheduling to ensure that their services are accessible to everyone.Good to know
Customers should be aware that Ben the PC Doctor also provides healthcare and medicine technology solutions, as well as telecommunications services. This diverse range of services allows them to serve a wide range of customers and industries.Reviews
Customers have consistently praised Ben the PC Doctor for their fast and efficient service, as well as their knowledgeable and friendly staff. They also appreciate the company's competitive pricing and commitment to customer satisfaction. Overall, customers report feeling confident in their choice to use Ben the PC Doctor for their technology needs.Amenities
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wi-fi
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printer
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scanner
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monitor
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keyboard
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mouse
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networking
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data recovery
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virus removal
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software installation
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hardware installation
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troubleshooting
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training
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consulting
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fax
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copier
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security
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maintenance
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repair
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upgrades
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free consultation
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remote assistance
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data backup
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onsite service
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24-7 support
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emergency service
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data destruction
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guaranteed recovery
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it expertise
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appointment scheduling
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online booking
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wheelchair accessible
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parking
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same day appointments
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telephone
FAQ
How long does the data recovery process typically take?
Our data recovery process typically takes 1-5 business days, depending on the severity of the issue and the amount of data that needs to be recovered.Do you offer emergency or rush services for data recovery?
Yes, we offer emergency and rush services for data recovery. We understand that some situations require immediate attention, and we strive to meet those needs as best as we can.Can you provide some examples of successful treatments you have provided for similar conditions?
Yes, we have successfully recovered data from damaged hard drives, corrupted files, and accidentally deleted files for many of our clients. We take pride in our ability to recover data in even the most challenging situations.What is your level of experience and qualifications in printer repair services?
We have over 10 years of experience in printer repair services and are qualified to work on a variety of printer models and brands. Our technicians undergo regular training to stay up-to-date with the latest industry developments.What is your turnaround time for repairs?
Our turnaround time for repairs depends on the complexity of the issue, but we strive to complete repairs as quickly as possible. Most repairs can be completed within 1-3 business days.Reviews
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Just Chillin'
Absolutely smashed it.... my gaming PC was 10 times better after Charlie did his magic on it... Great service... kept me updated and was glad to help with all my questions..Charlie even sold me a better PSU and tidied my dyer attempt at cable management. . lovely family business... everyone involved was great, they even were kind enough to drop my pc back even though I was a little bit out of range.. ....definitely using again...
15-06-2023 -
Bruce Joubert
My laptop needed an internal clean and new power connector fitting. Charlie was very knowledgeable and helpful and the price was very reasonable. Turnaround time was quick. I am very satisfied. Thank you
10-06-2023 -
Hazel Williams
Absolutely First Class service. Highly recommend. Prompt, professional & so competent. Charlie is an absolute find.
27-05-2023 -
Jeanette Percival
Excellent service always sorting out both large & small problems. Done with speed, friendliness and efficiency. I and my family have used the company for many years.
27-05-2023 -
Alison Hunt
These people offer a totally focussed family service. The level of care and dedication to providing a very personally tailored service to their customers is over and above expectations. After service us likewise excellent. I cannot recommend them highly enough. I would never use any other company.
27-05-2023 -
Ellie Davies
Absolutely brilliant service! Went above and beyond to help after an unexpected problem during a screen replacement. Sourced the exact same laptop as a replacement and were so honest and helpful the whole time. Completely recommend!
20-05-2023 -
Mathew Nation
I literally have no idea about anything when it comes to IT, so using Charlie from Ben the PC Doctor has been a breath of fresh air. Not only has he fixed 2 pc’s for me, he’s also passed on knowledge and advice when I needed help if purchasing some hardware. I would recommend his services to anyone 🤩
20-05-2023 -
Christian Routley (Phase)
The PC Doctor has helped a number of our clients with their email, transferring to a much better system that works for their business. They are super professional and always deliver.
20-05-2023 -
Mike McMaster
Charlie at Ben the PC Doctor is fantastic. I'd made a mess of my laptop, setting up all sorts of things wrong and it was grinding to a halt. Charlie sorted it in a single visit, improved the security and found duplicate subscriptions which, when I canceled them, pretty much covered the call-out charge! Highly recommend him for an domestic or small business IT needs.
20-05-2023 -
Steven Maoudis
Arguably the BIGGEST charlatan on the internet. If you need help with your PC needs find someone else. The obnoxious, rude owner has absolutely ZERO customer service skills. Please AVOID at all costs. Summary 0/10 seriously dreadful management
20-05-2023