Ben's Drycleaners
Ben's Drycleaners is a professional dry cleaning company based in Beckenham, England. They offer a range of household services, including dry cleaning, laundry, and alterations. With years of experience in the industry, Ben's Drycleaners is committed to providing high-quality services to their customers. Whether it's a delicate garment or a tough stain, their team of experts is dedicated to delivering exceptional results. Contact Ben's Drycleaners today for all of your dry cleaning needs.
Introduction to Ben's Drycleaners
Ben's Drycleaners is a family-owned business that has been serving the Beckenham community for over 20 years. The company was founded with the purpose of providing high-quality dry cleaning services to its customers. What sets Ben's Drycleaners apart from its competitors is its commitment to customer satisfaction and attention to detail.Services & Products
Ben's Drycleaners offers a range of services, including dry cleaning, laundry, and alterations. Customers can bring in anything from suits and dresses to curtains and bedding. The company also offers specialist cleaning services for items such as leather and suede garments.Location
Located on Croydon Road in Beckenham, Ben's Drycleaners is situated in a bustling area with plenty of other businesses nearby. Customers can expect to find a range of shops, restaurants, and cafes in the area. The nearest public transport options are Beckenham Junction station (0.4 miles away), Clock House station (0.6 miles away), and Kent House station (0.7 miles away).Benefits
Customers should choose Ben's Drycleaners because of the company's commitment to quality and customer service. The staff at Ben's Drycleaners are experienced and knowledgeable, and they take great care when handling customers' garments. The company also offers competitive pricing and a range of services to suit every need.Good to know
Customers should be aware that Ben's Drycleaners is closed on Sundays. The company also offers a pickup and delivery service for customers who are unable to visit the store in person.Reviews
Customers rave about the quality of service they receive at Ben's Drycleaners. Many mention the staff's attention to detail and the company's commitment to customer satisfaction. One customer wrote, "I've been using Ben's for years and they never disappoint. The staff are always friendly, and my clothes always come back looking like new."Amenities
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alterations -
stain removal
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pressing
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shoe repair
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leather cleaning
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wedding gown preservation
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curtain cleaning
FAQ
What types of garments do you specialize in cleaning?
We specialize in cleaning various types of garments including suits, dresses, coats, shirts, and more. We also offer cleaning services for household items such as curtains and bed linens. If you have any specific cleaning needs, feel free to ask us.Do you offer pickup and delivery services?
Yes, we do offer pickup and delivery services for your convenience. Our team will pick up your garments from your location and deliver them back to you after cleaning. This service is available for both residential and commercial customers in our service area.How do you handle delicate fabrics and garments?
We understand that delicate fabrics and garments require special care and attention. That's why we use gentle cleaning methods and specific solvents designed for delicate fabrics. We also have experienced professionals who are trained in handling delicate garments to ensure they are cleaned properly without any damage.What is your turnaround time for cleaning and pressing?
Our standard turnaround time for cleaning and pressing is typically two to three business days. However, we also offer express services for urgent needs. If you need your garments back sooner, just let us know and we will do our best to accommodate your request.Do you offer any special discounts or loyalty programs for regular customers?
Yes, we do offer special discounts and loyalty programs for our regular customers. We appreciate your business and want to reward your loyalty. Please ask us about our discounts and loyalty programs so we can provide you with more information.Reviews
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Indiana Forbes (Indii)
17-06-2022
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SC C
Service: Alterations
17-06-2021
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Martin C.
Great service and price. My trusted dry cleaners since I moved to London.
17-06-2021
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Butler Family
Really not good. Might be ok for basic shirts/suits. But we've tried three times as they're the closest to our house and wanted to give the benefit of the doubt to a local shop. First was for my wedding dress as they advertise the service and their price was competitive. They have no idea what they're doing. I appreciate all stains can't come off (the bottom of the dress is still snagged and darkened by mud, ok fair enough I guess) but the underarms were somehow yellow which wasn't the case when I gave it to them. I had to bleach and clean myself. I removed two additional stains myself too. The bottom was crumpled. I should have gone somewhere else. I thought I would stick with basic items. I brought them a couple of suits for my husband just before their refurb. They came out ok. BUT communication was awful: they hadn't mentioned they were going to close for refurb so I came in a few days later as agreed to pick them up and just saw a note on the closed door. I called the number. They alleged they had called to warn me (they hadn't) and told me I could pick it up in a different location a week later. My husband had two suits missing for work that week and I had to do several trips. No discount or apologies were given. Miscommunication can happen and they have now reopened a very clean shop so I thought I'd try one last time. I brought them a toddler coat and two throws. They had to outsource the cleaning of the coat which meant it would take a full week. Not ideal but fine. I've just picked them up and it was £30 for the lot so not cheap: the three items still have stains on them which I've removed myself easily in ten minutes once back home. When I queried this at the shop, the lady just replied they had used all the chemicals several times. She didn't offer any apologies or discount for the mediocre work. And God yes have they used "all the chemicals"! The smell from the throws is so strong that it overpowers the whole living room. My husband and a friend have both commented on it as soon as they entered the room, and I'm worried burrying her head in the throws/wearing the coat isn't really safe for our toddler. We've never had this awful chemical smell from a dry cleaner before. It's a shame but we're done and will look for another shop.
17-06-2020
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Hanna Taylor
I have been going here for 2 years now and am very happy with the service. Now that the shop is renovated it looks amazing too. Many thanks Ben’s!
17-06-2019
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Ore Adedoyin
Perfect alterations and good laundry Service, Been coming here for two years now.
17-06-2017
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Hayley Amsbury
This place may be good for your shirts and day to day clothes.. but DO NOT get your expensive / delicate items cleaned here. I was charged £75 for my wedding dress and it came out worse than it went in. I accept that stains may not come out.. but no care was taken to remove any snagging, bobbling or loose thread. It was then put in a small box with no stuffing and the bottom of the dress is all creased. Waste of money and i left it with Ben for 3 weeks..!! Fragile £3k garments should not be put through the machine like everything else.. all my beading at the top of my dress is ruined because it was put through the machine. Really not happy.. could have done a better job myself! I called and told Ben how I felt.. he hung up on me! Charming!
17-06-2017
