Bells Kia
Bells Kia is a reputable Kia dealership located in Northampton, England. They specialize in providing top-quality cars, boats, and motorcycles to their clients. With a team of experienced professionals, Bells Kia is committed to delivering exceptional customer service and ensuring that their clients get the best value for their money. Whether you're looking for a new or used Kia vehicle, Bells Kia has got you covered. Contact them today to learn more about their products and services.
Introduction to Bells Kia
Bells Kia is a car dealership specializing in the sale of Kia cars. The company was established in 1964 and has since grown to become a reputable dealership in Northampton, England. Bells Kia prides itself on offering outstanding customer service and providing customers with high-quality vehicles at competitive prices.Services & Products
Bells Kia offers a range of new and used Kia cars for sale. The dealership also provides financing options for customers who need assistance with purchasing a vehicle. Additionally, Bells Kia has a team of certified technicians who can service and repair Kia vehicles.Location
Bells Kia is located on Bedford Rd in Northampton, England. The area surrounding the dealership is a mix of residential and commercial properties. Customers can expect to find a variety of businesses in the area, including restaurants, shops, and other car dealerships. The closest public transportation options to Bells Kia are the Northampton Station (1.3 miles), Northampton Bus Station (1.2 miles), and St. Andrews Hospital Bus Stop (0.2 miles).Benefits
Customers should choose Bells Kia because of their commitment to providing exceptional customer service. The dealership has a team of knowledgeable and friendly staff who are dedicated to helping customers find the perfect vehicle. Additionally, Bells Kia offers a range of financing options to suit different budgets and needs.Good to Know
Customers should be aware that Bells Kia only sells Kia cars. They do not offer boats or motorcycles for sale.Reviews
Customers have praised Bells Kia for their excellent customer service and competitive pricing. Many have also commented on the high-quality of the vehicles sold by the dealership. Overall, customers seem to be very satisfied with their experience at Bells Kia.FAQ
Reviews
-
Elizabeth Francis
Consistently excellent service from Kia in Northampton. Whether it has been an annual service, MOT or most recently a warning light query, all have been dealt with to a high standard with any issues communicated and rectified swiftly. Special mention goes to Shanaya Lynas the Senior Service Advisor, who has ensured that I was a kept up to date with all progress. So friendly, efficient, knowledgeable of all things KIA and always has time for a chat.
14-06-2023
-
Armando Fregoni
5 stars! I’ve been using this garage for some years now and have been very happy with their service, they have a nice little waiting area, the reception staff is always very friendly and happy to help and at the end of the service my car normally gets a complimentary car wash! I’ll definitely come back. Many thanks
14-06-2023
-
John Phillipson
Returned my car for an engine management light under warranty in March. Diagnostics said it was something to do with over reving. Within 6 hours the engine management light was back on. Back in to Bells in April for 3 days to replace a turbo actuator. Onto May engine management light back on, this time to adjust rods in the turbo. To my amazement one of the service team then tells me we unplugged everything and plugged it back in and it seems to have solved the issue. Today a complete loss of turbo power. My car has been off the road for 10 and a half days in the past 3 months and as a driving instructor has cost a lot in lost sales only to find the same associated problems are still occurring. Neither Bells nor Kia have offered any sort of financial compensation or good will gesture. Their communication and advice of what course of action for me to take has been poor. When I said I was looking fir a new car and Nat go elsewhere they did nothing to keep my business. As a director of a small franchise I will also be advising my franchisees of my disappointment. They clearly don't need sales that much. Hugely annoyed and disappointed.
10-06-2023
-
Daniel Clarke
Just picked up my car from Jack, great service, really friendly throughout and kept me up to date with the progress of my car. Really happy to have my first Kia.
10-06-2023
-
Elizabeth McCormick
From just calling to enquire, right through to ordering and collecting my new Sportage, the service from Ricky Rose in Northampton has been second to none. I've been kept informed of every step, and his professional and friendly manner has made the whole process easy and enjoyable. He made himself available at all times and is on hand for any ongoing queries I may have. Very happy with service, and I love my new car,
10-06-2023
-
Lincy Raju
Thank you Ricky and whole team of Bells Northampton. We met Ricky on our first walk in. He was excellent and was helping through out the process of new car. Ricky you are a superstar🌟
10-06-2023
-
Drew Kirkland-Crawford
Yesterday was my first visit to Bells Kia, and my last! I witnessed a member of staff arguing with a customer, who was only trying to get their car dealt with, quite shocking behaviour. Bells Kia wanted to charge me over £400 to dismantle my sunroof to tell me what the problem is, and if it is covered under warranty, this is on top of the £68 they charge to book a vehicle in, which they did reduce to £50, because they could not tell me what was wrong. Even if I agreed to pay the £400 to look at the sunroof, there are no sunroof, or parts available in the UK. I love Kia's but will avoid Bells Kia at all costs, there is another Bells Kia in Bedford, which I would say is worth the drive. Overall, very disappointing! Edit 07-06-2023 I have just received a phone call from the service manager at Bells Kia in Northampton to discuss the issues raised in my earlier review. The phone call was very professional and covered the points raised above. I now have my car booked in for next month to address the sunroof issues, and the customer service issue was addressed. I will update my review after my appointment, and if the conversation I have had with the service manager is an indication of the usual level of service, I will be changing my review from a 1 star, as all businesses have 'bad days', it is how they deal with problems that matter. The phone call from the service manager was very much appreciated.
10-06-2023
-
Ellie Prestidge
I’ve just bought a second had Kia from Gary at Bells Motor Group in Northampton. Fantastic service! So helpful! I really would recommend them.
03-06-2023
-
Karen Albery
Friendly and very helpful staff. Thank you Gary
27-05-2023
-
Chris Hale
Very friendly and efficient. Seamless part ex for one of their cars. Would recommend 100%
27-05-2023
