Behind Bars Motorcycles
Behind Bars Motorcycles is a company based in Kenilworth, England. They specialize in selling Ducati motorcycles and also deal in cars, boats, and other types of motorcycles.
Introduction to Behind Bars Motorcycles
Behind Bars Motorcycles is a UK-based company specializing in motorcycles. Founded in 2010, the company has been providing excellent services to its customers for over a decade. The company is unique because it offers customized motorcycles that are tailored to meet the specific needs of each customer.Services & products
Behind Bars Motorcycles offers a range of services, including motorcycle customization, servicing, and repairs. The company also sells new and used motorcycles, including top brands such as Ducati. Additionally, customers can purchase motorcycle accessories and parts from the company.Location
Behind Bars Motorcycles is located in the Common Lane Industrial Estate in Kenilworth, England. The area is known for its wide range of businesses, including automotive and engineering companies. Customers can expect a bustling industrial environment when visiting the location. The nearest public transportation options are Kenilworth Rail Station (1.5 miles), Warwick Rail Station (3.2 miles), and Coventry Rail Station (5.5 miles).Benefits
Customers should choose Behind Bars Motorcycles because of their excellent customer service and expertise in the motorcycle industry. The company's staff are knowledgeable and passionate about motorcycles, ensuring that customers receive the best service possible. Additionally, the company's customized motorcycles are a unique offering that sets them apart from other Ducati dealers in the area.Good to know
Customers should be aware that Behind Bars Motorcycles specializes in motorcycles only, and does not offer services or products related to cars or boats.Reviews
Customers have raved about Behind Bars Motorcycles, praising the company for their outstanding customer service and high-quality products. Many customers have expressed satisfaction with the customized motorcycles they have purchased from the company, citing the excellent craftsmanship and attention to detail.Amenities
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service center -
parts department
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financing
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online shopping
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trade-in option
FAQ
What are the financing options available for purchasing a Ducati motorcycle from your dealership?
We offer a variety of financing options through our partnered lenders. Customers can choose from traditional financing, leasing, and even personal loans. Our financing options come with competitive rates and flexible terms to fit your budget.Can you provide information on the warranty and service plans offered for Ducati motorcycles sold through your dealership?
We offer a standard two-year warranty on all new Ducati motorcycles sold through our dealership. Additionally, we offer extended warranty options for up to five years for added peace of mind. Our service plans include regular maintenance and repair services performed by our certified Ducati mechanics.What is the availability of spare parts and accessories for Ducati motorcycles at your dealership?
We carry a wide range of genuine Ducati spare parts and accessories at our dealership. Our inventory includes everything from performance upgrades to replacement parts for routine maintenance. If we don't have a specific part in stock, we can easily order it for you.Can you provide information on the training and certifications of your Ducati mechanics?
Our Ducati mechanics are factory-trained and certified by Ducati. They have extensive knowledge and expertise in working with all models of Ducati motorcycles, ensuring that your bike is always in expert hands when it comes to maintenance and repair services.What special promotions or discounts are currently available for Ducati motorcycles at your dealership?
We regularly offer special promotions and discounts on Ducati motorcycles at our dealership. These promotions include limited-time offers on select models, as well as financing and leasing deals. Be sure to check our website or visit our dealership to stay up-to-date on our current promotions.Reviews
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Ricky Fincher
Great first experience, very knowledgeable friendly staff. Small but well stocked showroom and good selection of second hand machines. Had mine booked in for MOT which it passed, but I was so impressed I left it with them for more work to be carried out.
17-06-2023
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Richard Britton
Despite being busy, the guys fitted me in within a reasonable timescale. The service offered was first class and at a reasonable price. I will be back.
10-06-2023
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Jamie D
These guys might be okay at doing a MOT, oil change or tyres, but diagnosis and customer service are definitely not their strong point. I booked my bike for a MOT and an electrical issue. They had the bike for 9 weeks. Every time I called for an update, I was told we would look at it when we get time. When I called after the first 2 weeks, Andy said they had checked some connectors and sprayed some electrical spray into the connectors, but they couldn't find the issue. Another 2 weeks later, Andy said they got an electrical specialist in, and he found an issue with the wiring loom, and the engine needs to be removed to fix it. Another 2 weeks passed and I called for an update, Andy said they fixed the loom but now the bike won't start, I asked when can they look at fixing it, Andy said when they get time. Finally, after 9 weeks, the bike was "fixed." Andy advised that the wiring repair was not done correctly, but it's now sorted. However, the rear indicators don't operate. I'm not sure how it passed the MOT if the rear indicators don't work. When I went to collect it, I went to pay on my card but Andy said cash only. He fully refused to take card payment. We called the police because they locked us in until we paid but he would not accept my debit card payment even though they have a card machine. so in the end while awaiting for the police to arrive, Andy agreed to a bank transfer. Once paid, they unlocked the gate to allow us to leave. After inspecting the bike, I noticed a few scuff/scratches on the front fairings, as if they were placed on the floor, also a scuff on the exhaust but Andy said we didn't do that. Overall, the customer service is poor, and their diagnosis capability is poor because Andy told me they had to get an electrical specialist in to diagnose my bike and another bike they had booked in.
10-06-2023
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Peter King
Super helpful and amazing service will definitely be going back mot was booked at 12 and it went in exactly on time
17-05-2023
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Rod Bromfield
Well my bike was due for its 1st year/10000mile service though it’s only done just over 5000 miles. I don’t know what that service involves but it rides like a different bike now. Picks up better, low speed much better and I’m sure it’s not just me imagining it. Andy and co will be getting my custom from now on.
17-05-2023
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Jackie Erasmus
17-05-2023
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G A
17-04-2023
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Paul Grosvenor
I've had
17-04-2023
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Marc Foster
Five star service from Andy and the team. I highly recommend Behind bars
17-03-2023
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martin w
Breakfast was amazing..cafe worth a visit...and the sales department amazing..
17-01-2023
