Becky Adlington's Swim Stars Whitefield
Becky Adlington's Swim Stars Whitefield is a swimming school located in Manchester, England. They offer expert swimming instruction from certified instructors to help students of all ages and abilities improve their skills in the water. With a focus on sports and hobbies, Becky Adlington's Swim Stars Whitefield is the perfect place for anyone looking to learn how to swim or improve their technique.
Introduction to Becky Adlington's Swim Stars Whitefield
Becky Adlington's Swim Stars Whitefield is a swimming school founded by the Olympic gold medallist, Becky Adlington. The company's goal is to teach swimming to children and adults alike, promoting a healthy and active lifestyle. What makes this company unique is its experienced swimming instructors who provide personalized attention to each swimmer, ensuring they learn at their own pace.Services & products
Becky Adlington's Swim Stars Whitefield offers swimming lessons for all ages and abilities. They have a range of classes, from beginner to advanced, and also offer private lessons. Customers can also purchase swimming equipment, such as goggles and swimwear, from the company.Location
Becky Adlington's Swim Stars Whitefield is located next to Total Fitness in Elm Square, Whitefield, Manchester. The area is known for its fitness and leisure facilities, with many gyms and sports clubs nearby. The company is easily accessible by public transportation, with the closest options being the Whitefield Metrolink station (0.4 miles), the Bury Old Road bus stop (0.2 miles), and the Whitefield train station (1.1 miles).Benefits
Customers should choose Becky Adlington's Swim Stars Whitefield because of its experienced swimming instructors and personalized attention. The company's focus on teaching swimming as a life skill rather than just a sport also sets it apart from others in the industry. Additionally, the company's location next to Total Fitness offers customers the opportunity to continue their fitness journey beyond swimming lessons.Good to know
Customers should be aware that Becky Adlington's Swim Stars Whitefield has a strict policy on safety, with all instructors being fully qualified and DBS checked. Additionally, the company offers a free trial lesson to new customers.Reviews
Customers have praised Becky Adlington's Swim Stars Whitefield for its excellent instructors and personalized attention. Many have also noted the safe and friendly environment of the swimming school.FAQ
What is the maximum number of students per class?
Our maximum number of students per class is six. We believe in providing personalized attention to each student, and having a smaller class size allows us to do so effectively.What is your teaching methodology for beginner swimmers?
Our teaching methodology for beginner swimmers is focused on building water confidence, developing correct body positioning, and introducing basic swimming techniques. We use fun and engaging activities to make the learning process enjoyable for the children.How do you personalize your swim lessons to meet the individual needs of your students?
We personalize our swim lessons by first assessing the student's current swimming ability and then creating an individualized lesson plan based on their needs and goals. We also provide ongoing feedback and progress reports to ensure that each student is making progress.How do you handle students who may be afraid of the water or have had negative experiences in the past?
We understand that some students may have had negative experiences in the past or may be afraid of the water. We have experienced instructors who are trained to handle such situations with patience and understanding. We take a gentle approach, gradually building trust and confidence in the water.Can you provide references or testimonials from past students and their families?
Yes, we can provide references and testimonials from past students and their families. We are proud of the positive feedback we have received and are happy to share it with anyone who is interested in learning more about our program.Reviews
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Lulu A
My daughter has been at Swimstars for 9 months now, and we haven't had any update on her progress. I have logged tickets with head office / emails and spoken to the teachers in person, but we still haven't had an update. For £48 per month, I would expect more and a better service.
27-05-2023
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N P
Just checked the reviews, as I thought maybe my situation was an exception, however I mirror a lot of what was read. Very High Staff turnover, no handover from one teacher to another, leaving repetition in various grades. Short notice cancellations are frequent, without apology or automated refund. When they do manage to get a lesson in place its a stand in. Imagine your kids being taught by supply teachers their whole school life, would you expect them to excel at all? I personally don't think so. Even when your child is told they are eventually moving up trying to get the move is almost impossible as there is no internal communication, which is put down to a "New" system. It is not the responsibility of a parent to make operational changes to your business even if the system did work. Office phone number is about as useless as a unmanned voicemail, even to request a refund. Call back tomorrow, call back tomorrow. In my honest opinion, this company knows that there is limited availability for this style of tuition, so feels that they can get away with a sub standard service, and quite frankly are doing just that. Absolute despicable company, with a view to the bottom line over that they preach to be delivering as a service. As for the figure head and named owner, if I was as distant and rude in business to my clients I wouldn't have one. Avoid at all costs!
17-05-2023
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Nicola O'Callaghan
Teachers are brilliant, really gifted at Altrincham,, they’re the only reason we’re still there. The company is awful, expensive and the pools are always freezing often turning my daughters lips blue. I’m sure this wouldn’t meet health and safety standards. Customer services don’t get back regarding any issues I write to them about and there are many issues 😤
17-05-2023
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fi4algmg_yt
Bad company and very bad customer service,l called them three times to cancel my son’s lessons , they told me last payment in April. But they took the payment on May and now l tried to call them by email or phone but no one answered or reply I want my money back this is ridiculous . NOT RECOMMENDED
17-05-2023
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Sarah Kinloch
awful customer service - chased up a response to a complaint for months and was told not to hold my breath for someone to get in contact with me. Ended up cancelling my sons lessons as no one would address my complaint despite it being escalated to regional and area managers. Avoid!!
17-05-2023
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Cheryl Brearley
My daughter has been attending SwimStars at Walkden for a while now. She has grown in confidence so much as she was really anxious when in the water. I want to say a massive thank you to her swim instructor, Mark who has been amazing with her from the start. He has had time and patience with her each week and helped her along the way to build her water confidence. The support and encouragement he has given my daughter has been amazing. My daughter can now swim and will hopefully achieve even more skills now she has moved to the next level.
17-04-2023
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Helen Roberts
Great place for children to learn to swim my son started 18 months ago they get in the water with the kids which is great and now he’s in half lanes he’s doing superbly , would definitely recommend. Edit - there is quite a high turnover of staff in the whole time we have been here, so expect to have a different teacher every so often
17-03-2023
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Ben McQueeney
Great lessons, Great teachers. My daughter loves it. I've witnessed hundreds of happy parents and kids. Ignore the below disgruntled. Very accommodating and great head office staff. Thanks guys.
17-03-2023
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Stephen Evans
My 3 year old son and my 6 year old daughter both attend swimming lessons at total fitness in Prenton. My 5 star review is based on both of there instructors, Thanos & Ruby who are absolutely brilliant with my children who are progressing massively week by week. They are both a credit to your business and are both truly great in what they do. They fill both of my children in confidence and it shows massively week by week. Credit were it is due and a massive thank you for there progression so far :)
17-03-2023
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Christina Klingenbergs
This program is a complete gimmick - you pay for the name and not the quality of lessons you receive. For the following reasons we have cancelled our lessons with the Lincoln program: - Lack of progress, or in our case, 6 months of lessons and my children are worse swimmers than when they started. My eldest started the program able to partially swim unaided with no floats having completed a similar program elsewhere (public pool, we should never have left).. I expected the achievements to be mapped over, and for him to be quickly moving to the next class. Instead, he was put in the pool with double arm bands and a woggle week after week and made to start progressing through their own ‘awards’ from the start - at the same stage as an infant would be started at. Yet I can take him in the pool myself and he swims without armbands, on top and under the water, with no issues. My youngest (and others) spend lessons being dragged around the pool by the instructor with no need to move his arms or legs, absolutely no progress here either. - Crammed pool - the training pool in Lincoln is split in half, with 10-12 children crammed into a tiny area. Not what I’d expect given I’m paying almost £100 per month for my two children. - Slow pace of lessons - The kids barely get to swim a handful of widths in the 30 mins. 10 mins into the lesson this week and they’d swam 1 length each. This leads to the kids getting agitated, bored and messing around. - Safety - on two occasions in the last month alone, two separate children have got into trouble in the water (one without any armbands after he removed them and fell in, the other where one side of armbands fell off), both times the parents have had to drag them out of the water to prevent drowning, with neither the lifeguards or instructors realising what was going on. If you plan to go to these lessons, I’d advise you’d have a better experience cutting up £46 each month and throwing it in the water!
17-02-2023
