BB Healthcare Solutions
BB Healthcare Solutions is a healthcare company based in Basildon, England. They specialize in providing Home Health Care Services, Medical Clinics, Medical Groups, and Public Medical Centers. The company is committed to providing high-quality healthcare services to their patients. With a team of experienced professionals, BB Healthcare Solutions is dedicated to improving the health and well-being of their patients.
Introduction to BB Healthcare Solutions
BB Healthcare Solutions is a UK-based company that provides top-notch home health care services. The company was founded with a mission to revolutionize the healthcare industry by offering personalized and comprehensive medical care to patients in the comfort of their homes. BB Healthcare Solutions prides itself on being an innovative and unique company that not only focuses on medical treatment but also on building long-lasting relationships with their patients.Services & Products
BB Healthcare Solutions offers a wide range of services to cater to the specific needs of their patients. Some of the services offered by the company include medical clinics, medical groups, public medical centers, and specialized home health care services. Customers can buy a variety of products from the company, including medical equipment and supplies, as well as prescription medications.Location
BB Healthcare Solutions is located in Basildon, a vibrant town in England. The area is known for its thriving business community, and customers can expect to find a plethora of businesses in the vicinity. The town is well-connected, with several public transportation options available, including the Basildon train station, which is just 1.5 miles away. Other nearby public transportation options include the Basildon bus station (0.5 miles away) and the Basildon Hospital bus stop (0.2 miles away).Benefits
Customers should choose BB Healthcare Solutions over other companies in the same industry because of the company's personalized approach to medical care. The company believes in treating each patient as an individual, with unique needs and requirements. BB Healthcare Solutions also has a team of highly skilled and experienced medical professionals who are passionate about providing exceptional care to their patients.Good to know
Customers should be aware that BB Healthcare Solutions is committed to upholding the highest standards of medical care. The company adheres to strict protocols and guidelines to ensure that patients receive safe and effective treatment.Reviews
Customers have raved about the exceptional care they have received from BB Healthcare Solutions. Patients have praised the company's medical professionals for their expertise, professionalism, and compassion. Many customers have also noted the convenience of having medical care provided in the comfort of their own homes.FAQ
What are the qualifications and experience of your medical staff?
Our medical staff are highly qualified, with many years of experience in their respective fields. All of our physicians, nurses, and other healthcare professionals hold the necessary certifications and licenses to practice in the United Kingdom.What types of services do you offer, and are they covered by medical insurance?
We offer a wide range of services, including home health care, medical clinics, medical groups, and public medical centers. Our services are covered by most medical insurance plans, but we recommend that you check with your provider to confirm coverage.What is your policy on emergency appointments?
We understand that emergencies can happen at any time, and we do our best to accommodate our patients' needs. If you require an emergency appointment, please contact our office as soon as possible, and we will do our best to schedule you in as quickly as possible.How do you ensure patient confidentiality?
We take patient confidentiality very seriously and adhere to all applicable laws and regulations. Our staff are trained in maintaining patient privacy, and we use secure electronic medical records to protect your personal health information.Are there any patient resources or support services available at this medical center?
Yes, we offer a range of patient resources and support services, including educational materials, counseling services, and support groups. Please speak with your healthcare provider or contact our office for more information.Reviews
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Peter L UK1
Let's have a bit of balance here. I have been referred by my surgery to BB, but merely for BB to take over prescribing two "high risk" drugs I have to take for a long outstanding medical condition. I phoned on the afternoon of 1 March 2023. There was nobody available but there was a messaging service on which I left my details and phone number. I was called back the same day. The person I spoke to was charming, had clearly taken the time and trouble to read up my case history, and had even spotted an oversight on my doctor's part. She was efficient, polite, interested and engaged. Is prescribing the drugs I need and given me her name and number for future contact. Faultless. Rather different to the apparent experiences of the previous reviewers. Maybe it was the way I treated her, politely and respectfully as I always do. Just a thought. Well done, BB.
28-03-2023
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Emily Taylor
Complete surprise to be told during an NHS GP appointment that this was the private company I would now need to deal with for my medications. Nobody answers the phone and there is no facility to leave a message or request a call back. You are just cut off! So far, only automated response to emails. How to make a relatively simple procedure near impossible! Well done MSE Trust😡
28-11-2022
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Yop Indy
Had unsolicited phone calls from these clowns, about trying to peddle the clot shot, don't touch that poison, and yet other reviews say patients can't get through on the phone, yet a little bit of profit and their all over it. Profit under the guise of care, bet these clowns think they are deities rather than community worker and are too good for the hoy paloy
28-11-2022
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AB
Spoken to like trash! Got an out of hours appointment the other day - a miracle in itself really! Doctor didn’t seem to know what to do.. anyways they left a blood test form for me at the surgery. Only thing is I didn’t realise I had been transferred to a different surgery from my regular, all I know is that I had spoken to bb healthcare. Doctor said pick it up from the surgery, didn’t specify where, I assumed my one but that’s just a mix up, no ones fault. Turn up at my doctors and they said it’s at shotgate surgery. Okay..so went home and called them and they have no idea where the form is and to come after 18:30 to collect it. Found the number for bb healthcare and called ahead to make sure it was there because I’m not too good in the car rn… and the treatment I received was unlike anything else! I just asked if they had my form as I wanted to check before making the journey, gave her my name (which she kept talking over as I spoke), then she proceeded to ask why I was asking these questions when it clearly says on the form to pick it up from shotgate. That may be so but the doctor didn’t tell me that information which is why I’m trying to track it down!! Why would I be going through all this hassle if I already knew this?! The lady then proceeded to raise her voice and argue with me rather rudely and also refused to give me her name when I asked. I did not appreciate the tone she took with me after I had called just to track a form down and she didn’t need to be so rude! She ended up blaming the whole situation on me for not listening to the doctor during my appointment!! I wasn’t even annoyed when I first called up about the form, I was just trying to track it down, but now the whole situation had really made me angry and I feel like I’ve been messed around all week. An absolute disgrace how you choose to represent your company.
28-05-2022
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EPC1948 Rh
Re booster jab scheduling... Gives you their email by text to resolve issues but their mailbox is constantly full and rejects all messages. Same with phone.. Given their number by the vaccination centre but never answer or return calls.
28-05-2022
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Diego Garcia
Worst absolutely worst service in the basildon area… even if you call at 8am on the dot the line forces you to wait nearly half hour and then hangs up!! Two days in a row. Avoid this bb healthcare or fryerns surgery
28-05-2022
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Colin Vellacott
What a rubbish Company. Never answer the phone, I have left 10 messages now. Left a message at the George Hurd center also. No email address to use. They were supposed to come to vaccinate my aged Mother, stayed in all day, no one came.
28-05-2021
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Mike Wadsworth
Useless, They fail to answer the phone everytime. Voicemail messages left are not replied to. Why Bother to Stand up & Clap the NHS & support a pay rise for their staff when only a small minority deserve it, in most cases this is the lousy service you get!
28-05-2021
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Paul Griffin
28-05-2020
