Battersea Place
Battersea Place is a senior living community located in London, England. They offer a range of services including assisted living facilities, retirement homes, senior citizen centers, and retirement communities. Battersea Place is committed to providing exceptional healthcare and medicine services to their residents.
Introduction to Battersea Place
Battersea Place is a senior living community located in London, England. It was established with the aim of providing a comfortable and secure living space for elderly citizens who require assistance in their daily lives. The company prides itself on its state-of-the-art facilities and personalized care services, which make it unique from other assisted living facilities in the area.Services & Products
Battersea Place offers a range of services to its residents, including 24-hour care, meal preparation, medication management, and housekeeping. The community also has a wellness center, fitness classes, and social activities to promote healthy living and social interaction. In addition, the company provides specialized care for those with dementia and other memory-related disorders.Location
Battersea Place is situated in a prime location in London, with easy access to public transportation. The area is known for its vibrant culture and diverse range of businesses, including restaurants, cafes, and shops. The community is located within walking distance of three nearby public transportation options: Battersea Park Station (0.4 miles), Queenstown Road Station (0.6 miles), and Clapham Junction Station (0.9 miles).Benefits
Battersea Place is renowned for its exceptional care and high-quality facilities. Residents can enjoy a range of amenities and services that cater to their unique needs, including personalized care plans, social activities, and wellness programs. The company's commitment to providing a safe and comfortable environment for its residents makes it a top choice for those seeking assisted living facilities in the area.Good to Know
Battersea Place operates on a fee-for-service basis, meaning that residents pay only for the services they require. The community also has a strict no-smoking policy, which ensures a healthy and safe living environment for all residents.Reviews
Customers have praised Battersea Place for its exceptional care, friendly staff, and high-quality facilities. Residents have expressed their satisfaction with the personalized care plans and social activities offered by the community, which have helped them to maintain their independence and quality of life. Overall, Battersea Place has received high ratings and positive feedback from its residents and their families.FAQ
What are the types of accommodations offered at your retirement communities?
At Battersea Place, we offer a variety of living options for our residents including studio apartments, one-bedroom apartments, and two-bedroom apartments. Each apartment is equipped with modern amenities and tailored to meet the needs of our residents.How do you ensure the safety and security of your residents?
We take the safety and security of our residents very seriously. Our community is equipped with 24-hour security and emergency response systems. Additionally, our staff is trained to handle any emergency situation that may arise.What activities and amenities are available for residents?
We offer a wide range of activities and amenities for our residents to enjoy. Some of these include fitness classes, art workshops, movie nights, and outings to local attractions. Our community also features a restaurant, cafe, library, and landscaped gardens.What is the staff-to-resident ratio?
We maintain a high staff-to-resident ratio to ensure that our residents receive the best possible care. Our team includes trained nurses, caregivers, and support staff who are available 24/7 to assist our residents with any needs they may have.Reviews
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Yuri Sabatini
TOXIC ENVIRONMENT HEADS-UP! I'm a professional opera singer and I visit a great number of retirement villages and luxury care homes, as I enjoy seeing how the elderly residents react to good music, becoming alive with emotions and memories. My experience with Xenia, activities coordinator and - subsequently, and more worryingly - the home manager, Emma, has been very unpleasant. On my way to my first performance there, a traffic event blocked me at less than a mile away, on the other side of the river. And I sat there for an eye-watering 45 minutes. The way they handled it during this time was absolutely preposterous. First Xenia spoke to me in condescending, patronising tone, showing emotional immaturity, but I kept calm and explained that while I was sorry about it, there was nothing I could do, stuck in traffic, I couldn't leave my car anywhere, we were all literally blocked. I calmly explained that the situation was very uncomfortable, and I would keep them updated with any change. While I was sitting in the car, already thinking of complaining with the manager about the poor behaviour of this woman, I got another call from the manager, who had an even worse attitude, which immediately made me realise that there was a reason why the first person was allowed to work there. In fact, often this people are found in the same chain, and the toxicity starts at the top, otherwise wouldn't be tolerated. Emma was aggressive, showed no empathy, and dared to ask me to be "honest" with her and tell me where I really was and in how long I would have been there! I couldn't believe it. I repeated that I was close by, but I had no way to find out what was holding the queue, and that the ETA kept increasing. I asked to give my apologies to residents, but she went out saying I was guilty and unprofessional, they couldn't wait, we had to cancel. She too spoke in a patronising, superior tone, to which I had to halt her and put an end to the conversation. Never before I experienced such ego-boosting in what should be a caring environment. I was sad to find out that people of such calibre work in a place where people SHOULD know Grace and Compassion. I fear the whole "behind-the-curtain" environment in that place is toxic, and while surely affects the staff, I would only hope it doesn't fall back on the residents. It says a lot about who owns the place. I always enjoy bringing joy to the elderly with my singing, and in any other occasion I have offered to reschedule, but I will not have anything to do with Battersea Place ever again.
17-05-2023
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Paul Leyland
I was shocked to se any poor reviews of Batterse Place. My mother in law has lived there for 3-4 years. The building is beautifully designed and maintained. The staff are exceptional. Charming, helpful and kind. This is by no means cheap but it is faultlessly executed.
17-06-2021
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M.j.c
17-06-2020
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Tom Mullally
17-06-2020
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Mariagrazia Murgia
17-06-2017
