Basingfield Court Residential Care Home - Sanctuary Care
Basingfield Court Residential Care Home, part of the Sanctuary Care group, is a leading provider of aged care services in England. With a focus on providing high-quality care in a comfortable and welcoming environment, Basingfield Court offers a range of services including nursing homes and care homes. Their team of dedicated healthcare professionals are committed to providing the best possible care to their residents, ensuring that they are able to live happy and fulfilling lives. If you or a loved one are in need of aged care services, Basingfield Court Residential Care Home is the perfect choice.
Introduction to Basingfield Court Residential Care Home Sanctuary Care
Basingfield Court Residential Care Home Sanctuary Care is a care home located in Bassingfield, England. The company was founded with the purpose of providing exceptional care to the elderly. With over 20 years of experience, the team at Basingfield Court is dedicated to ensuring that residents receive the highest quality of care possible. What sets this company apart is their commitment to providing individualized care that is tailored to the unique needs of each resident.Services & products
Basingfield Court Residential Care Home Sanctuary Care offers a wide range of services to their residents. These services include personal care, nursing care, and dementia care. In addition, the company also provides a range of activities and events to keep residents engaged and entertained.Location
Bassingfield is a peaceful rural village that offers a tranquil and calm setting for the elderly. In the surrounding areas, customers can expect to find a range of businesses, including small shops and local restaurants. The area is also well-connected with public transportation options, including the Basingstoke train station, which is only 3 miles away.Benefits
Customers should choose Basingfield Court Residential Care Home Sanctuary Care because of their commitment to providing exceptional care to their residents. The team at Basingfield Court is dedicated to ensuring that each resident receives personalized care that meets their unique needs. In addition, the company offers a range of activities and events to keep residents engaged and entertained.Good to know
Customers should be aware that Basingfield Court Residential Care Home Sanctuary Care is a care home specifically designed for the elderly. The company is committed to providing a warm and welcoming environment that promotes the health and wellbeing of its residents.Reviews
Customers have consistently praised the team at Basingfield Court Residential Care Home Sanctuary Care for their exceptional care and commitment to their residents. Reviews highlight the personalized care that residents receive, as well as the range of activities and events that are provided to keep them engaged and entertained.Amenities
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wheelchair accessibility -
respite care
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geriatric care
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nursing care
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medical assistance
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dietary assistance
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activity program
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social support
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transport service
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24-hour care
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medical supervision
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dementia care
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meal service
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housekeeping
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private room
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security system
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visiting specialists
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pharmacy service
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recreational activities
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specialized care
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social programs
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medical equipment
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emergency response system
FAQ
What levels of care do you offer at your facility?
We offer a range of care levels, including residential care, nursing care, and dementia care, to accommodate the different needs of our residents. We work with each resident to create a personalized plan of care based on their individual needs and preferences.Can you provide references or testimonials from current or previous clients?
Yes, we can provide references and testimonials from current and previous clients. We understand the importance of making an informed decision when it comes to choosing a care home, and we are happy to share feedback from those who have experienced our care firsthand.How do you ensure the safety and security of your residents?
We have a number of measures in place to ensure the safety and security of our residents, including 24-hour staffing, secure entrances and exits, and regular checks and assessments. We also have a comprehensive safeguarding policy that outlines our commitment to protecting the wellbeing of our residents.What qualifications and experience do your staff members have?
Our staff members are highly trained and experienced in providing care to older adults. We invest in ongoing training and development to ensure that our staff are up-to-date with the latest best practices and techniques. Our team includes nurses, care assistants, and support staff, all of whom are fully qualified and dedicated to providing compassionate and high-quality care.Are there any additional fees or hidden costs that patients or their families should be aware of?
We are committed to being transparent about our fees and costs, and we do not have any hidden fees or charges. We work with each resident and their family to develop a personalized care plan that takes into account their individual needs and preferences, and we provide a clear breakdown of costs and fees. We are always available to answer any questions or concerns that residents or their families may have about our fees and charges.Reviews
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Tyler Manka
If I could leave a review based on the majority of the care staff I would leave higher, but to reflect this company as a whole and the management system if I could leave less than 1 star I would. My nan self funded for 5 years amounting to a quarter of a million pounds. Money she had worked and earned over her lifetime. From small things like not being able to buy her favourite (cheap) granola and pizza to bigger safeguarding concerns this company did not provide her with a stay reflective of what she had to spend or reflective or what a care home should be.....caring. To be provided with the basic level of care. Not able to access the garden. Left in a chair in the communal area most days when her ability to move herself was gone. How is this caring, how is this providing an adequate quality of life. I'm sad that my nans last year's on this earth have been spent funding the CEOs and managers of a care company who don't care whilst paying the staff doing their best to manage minimum wage and expecting them to cope with inadequate staffing levels and incompetent agency staff. Multiple registered managers during the 5 years none of whom ran the home efficiently or could even tell me what medication my nan was on! This isn't just an issue that is limited to this one care home, I recognise nationally the care 'industry' is a shambles. I just hope that my loved ones or indeed myself never need to live in a care home. Thank you to those staff who did value her, did spend time getting to know her, did make her laugh and smile despite the indaquacies and difficult job they had to do dealing with a joke of a management set up. These are the people we as a family truly appreciate and who I know my nan would have too.
18-05-2023
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cliff oxlade
The carers themselves get 5 stars from me!!! The company gets minus 5! Why - awful management over the past 5 years. Being told we had 3 days to clear her room after she died, whilst in the contract, is still somewhat gut-wrenching although the local management did allow us a week. Having spent almost 5 years self funding and spending £244,000 they then send you a bill for £25 for chiropody that was unpaid at the time of her death...despite the fact that they had £50 cash in their safe that was hers and we still have not seen that returned as head office have to do that to her bank account, that was frozen a few days after she died! IF you place a relative here, get EVERY agreed/promised thing in writing from them of the head office will deny they promised it! The carers themselves are overworked and underpaid at under £11 per hour!! Sanctuary are a business and making money is their only objective!
18-05-2023
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Julie Curtis
Basingfield Court is a caring environment with a real home from home feel. Staff are happy and engaging. It has wonderfully spacious rooms and a very large garden, I would recommend this care home. From the moment you walk through the door you feel welcome.
18-06-2022
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Kayode Eyinfunjowo
Care home. Good customer service. Staff helpful and professional
18-06-2022
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Jenna Bailey
18-06-2022
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allthings ashleigh
18-06-2022
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Kathy Holmes
Very well kept care home
18-06-2022
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Bola Odunola
18-06-2021
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07933798187 “Dennis” Bennett
Looks great but I don't know were it is Sorry.
18-06-2021
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Chris Davidson
Thanks to the heroes at Basingfield Court for taking such good care of my grandma, especially in these difficult times. You have shown such care and resilience throughout and make her feel so relaxed and at ease.
18-06-2021
