Basildon Borough Council
Basildon Borough Council is a local government office located in Basildon, England. They offer a range of services including tax departments, low-income housing programs, and housing utility companies. Additionally, they provide function room facilities and are home to various restaurants, bars, and pubs. Basildon Borough Council also offers services for the maintenance and repair of cars, boats, and motorcycles. They are committed to serving the public sector and society as a whole.
Introduction to Basildon Borough Council
Basildon Borough Council is a local government office located in Basildon, England. Established in 1974, the council's mission is to provide essential services to the community and improve the quality of life for local residents. What makes this council unique is their dedication to low-income housing programs and their commitment to promoting a sustainable environment.Services & products
Basildon Borough Council offers a variety of services to the community, including tax departments, housing utility companies, and function room facilities. Customers can also access low-income housing programs and receive assistance with government-related inquiries.Location
Located in the heart of Basildon, customers can expect to find a range of businesses in the area, including restaurants, bars, and pubs. The council is conveniently located near several public transportation options, including Basildon Train Station (0.6 miles), Basildon Bus Station (0.2 miles), and Eastgate Shopping Centre Bus Stop (0.1 miles).Benefits
Customers should choose Basildon Borough Council because of their commitment to providing essential services to the community and their dedication to promoting a sustainable environment. The council also offers low-income housing programs and assistance with government-related inquiries.Good to know
Customers should be aware that Basildon Borough Council primarily serves the local community and may not be able to assist with federal government-related inquiries.Reviews
Customers have praised Basildon Borough Council for their friendly and helpful staff, as well as their commitment to improving the community. However, some customers have reported long wait times when contacting the council for assistance.Amenities
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parking -
wheelchair accessibility
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public transportation accessibility
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open hours
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contact information
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public meeting room
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document filing assistance
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online resources
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public notices
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community outreach programs
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wi-fi
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meeting room
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accessibility
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photocopying
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fax machine
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archive room
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interpreter service
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internet access
FAQ
What is the capacity of your function room?
We are the Basildon Borough Council, a local government office, and we have several function rooms available for hire. The capacity of each room varies, so please contact us for more information on which room would best suit your needs.Can you provide references from past clients?
As a government office, we do not provide references from past clients. However, we strive to provide excellent service to all our constituents and are happy to answer any questions or concerns you may have.What services do you offer besides tax preparation and filing?
We offer a wide range of services to our community, including housing assistance programs for low-income families, utility assistance, and tractor repair services. We also have various public sector and society initiatives aimed at improving the quality of life for our constituents.How does your office ensure transparency and accountability in its operations?
At Basildon Borough Council, we are committed to transparency and accountability in all our operations. We have strict policies in place to ensure that all our activities are conducted in an open and honest manner. These policies include regular audits, public meetings, and the publication of financial statements and other important documents.What catering options are available for functions?
We have several catering options available for functions held in our function rooms, including a range of restaurants, bars, and pubs located nearby. Please contact us for more information on catering options for your specific event.Reviews
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Arthur Braeger
Disgusting having to pay for garden waste to be removed when the council didn't deliver pink sacks for ages and black sack delivery is vito'd. Called numerous times to get answers and all lines go to answer machine even though supposed to be available until 1700
21-05-2023
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Michael Sullivan
Very poor service. Difficult to speak to/contact relevant department. When I eventually did get through to someone about a parks issue, I was put on hold and rudely cut off. A subsequent call of over 1 hour was unanswered. Extremely frustrating and in all likelihood, they are all "working" from home and refusing to accept their responsibilities.
21-05-2023
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linda Gilley
I have been trying to contact Osmaan Ahmed. The automated system just keeps taking messages but no one bothers to respond. I have just left message no 5. At no point can you speak to a person. Therefore the automated system is not fit for purpose. What does it take to speak to a human being.
30-04-2023
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Jaycee Coulson
Update- was on the phone to them for 4 hours and a lady called Pauline answered and hung up she’s done this several times on the past and now I have to wait again just to find out what on earth is going on with my application. They spoke to me on the phone previously and said I’m in a council house waiting to be moved which isn’t the case clearly so someone had misread something. My case worker Lauren hasn’t contacted me for the 11months I’ve had my application! Ridiculous that I still haven’t been accepted to bid or even had my account reviewed. I applied for housing when I was 6 months pregnant. They accepted my application and the after I gave birth to my son I had to re apply as one of the lady’s over the phone said I had to. It’s been 5 months since that they said they was going to review my application and have delayed it in many ways. I have a 5 month old baby living from a room. He needs a cot and I’m unable to get one due to the room I’m in being small. You and your service are useless. And so are the rude women on the phones.
28-04-2023
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Matt Phillips
I would give them less than zero if I could. Silly farce over charging for Green waste. The planning is a waste of time as you can build what you like on certain sites and enforcement on noise nuisance is non existant. A total waste of public funds and should be all voted out.
28-04-2023
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Charmaine Jarvis
0 stars Anti-social behaviour team. What a disgrace. It's ok for a man to bully intimidate a woman and a toddler screaming abuse through the walls, chucking furniture around like a caged animal. But a toddler making noise on a daily basis and doing washing is anti-social behaviour.
28-04-2023
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Marjo Burreli
Expect you to live in war times, No washing machine Severe lack of compassion, understanding and empathy, Outrageous disgusting comments like That's what a launderette is for Get your family or friends to wash your clothes. A child making noise on a daily basis is anti-social behaviour. Threatened with eviction over using a washing machine Apparently a washing machine isn't needed Next thing they going to tell you a toilet isn't needed go to the toilet outside. Completely inappropriate comments Staff are very cold hearted with a lack of compassion towards familys and family life and even children
28-04-2023
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Sundown 2022
Basildon council the worst landlord I've ever come across , I have a 2-year old the man that lives underneath has continuously screamed abuse at me through the walls over my toddler making any kind of natural behaviour noises he is even admitted it to Basildon council yet nothing has been done. Not been provided with washing machine adaptions been told, that's what a launderette is for, or get my family to wash my clothes, having to hand wash my clothes in a bath, no understanding or compassion, forced to live in over crowded unacceptable conditions constantly abused and harassed over normal living things, like a toddler making noise or washing clothes. Toddler making noise on a daily basis can be classed as anti-social behaviour and threatened with eviction over washing my clothes.
28-04-2023
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Steve Mansell
I can only speak as I find. Always hang on to speak to someone. They are polite helpful and honest. Not had anyone promise something that they haven't gone ahead and sorted for me. Asked loads of questions and pleased with how knowledgeable the people were. It's not an easy job as they must get some right pains in the backside ringing up wanting everything handed to them on a plate. So thanks for the help. Will use again.
28-04-2023
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Jft Scaffolding
28-04-2023
