Basically Sound
Basically Sound is a home audio store located in Norwich, England. They specialize in providing high-quality electronics for customers looking to enhance their home audio experience. With a focus on customer satisfaction, Basically Sound offers a wide range of products to meet the needs of any audiophile.
Introduction to Basically Sound
Basically Sound is a home audio store located in Norwich, England. The company was founded with the mission of providing high-quality audio products to customers who are passionate about music and sound. What sets Basically Sound apart from other electronics stores is their excellent customer service and personalized approach to helping customers find the perfect products for their needs.Services & Products
Basically Sound offers a wide range of audio products, including speakers, amplifiers, turntables, and headphones. They also offer installation services to help customers set up their new equipment and ensure that it is working properly. In addition, the store has a knowledgeable staff who are always available to answer questions and provide expert advice.Location
Basically Sound is located in a quiet residential area of Norwich, just a short drive from the city center. The area is home to a mix of businesses, including other electronics stores and home improvement centers. Customers can expect a relaxed and welcoming atmosphere when they visit the store. The closest public transportation options are the 42, 43, and 44 bus routes, which are all within a 10-minute walk of the store.Benefits
Customers should choose Basically Sound because of the high level of expertise and customer service provided by the staff. The team at Basically Sound is passionate about audio and is always willing to go above and beyond to help customers find the perfect products for their needs. In addition, the store offers a wide range of high-quality products at competitive prices.Good to Know
Customers should be aware that Basically Sound is a small, independent store, and as such, their inventory may be more limited than larger chain stores. However, the staff is always willing to special order products for customers to ensure that they get exactly what they are looking for.Reviews
Customers rave about the personalized service they receive at Basically Sound. Many reviewers mention the staff's willingness to take the time to understand their needs and make thoughtful recommendations. Customers also appreciate the store's welcoming atmosphere and the high-quality products on offer.Amenities
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online ordering
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in-store pickup
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gift cards
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financing
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bluetooth compatibility
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wi-fi compatibility
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multi-room audio
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home theater system
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surround sound system
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home automation system
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outdoor audio system
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audio cables
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audio connectors
FAQ
What brands of home audio products do you carry and are they all new or do you also sell refurbished items?
We carry a variety of brands for home audio products, both new and refurbished. Some of the brands we carry include Bose, Sonos, Yamaha, and Denon. Our refurbished items are thoroughly tested and come with a warranty for peace of mind.Do you offer any installation or setup services for the products you sell?
Yes, we offer installation and setup services for all the products we sell. Our team of experienced technicians can help you with everything from mounting speakers to setting up multi-room audio systems.What is your return policy in case I am not satisfied with the product I purchased?
We offer a 30-day return policy for all our products. If you are not satisfied with your purchase, you can return it for a refund or exchange. The product must be in its original packaging and in like-new condition.Are there any warranties or guarantees on the products you sell? If so, what do they cover and for how long?
All our products come with a manufacturer's warranty, which covers defects in materials and workmanship. The length of the warranty varies depending on the product and the manufacturer. We also offer extended warranties for some products, which provide additional coverage beyond the manufacturer's warranty.Do you have any financing or payment plan options available for larger purchases?
Yes, we offer financing and payment plan options for larger purchases. We work with several financing partners to offer flexible payment plans that fit your budget. Please contact us for more information on our financing options.Reviews
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Phil Symonds
Tony and Graham have been incredibly patient and helpful over the past few weeks as I have rebuilt my system through turntable and cartridge; phono pre-amp; amp; streamer; CD player through to speakers. Nothing has been too much trouble for them and I would highly recommend them to anyone, no matter what their needs are.
28-12-2022 -
Marcus Brown
28-10-2022 -
Vitalij Denisevic
Purchased Naim Mu So 2 gen. Have all my questions answered. Verry friendly and pleasant saller. Thank you so much.
28-05-2022 -
anonanon 10
Great hi-fi specialist, great products, service here is second to none ! Make the effort to visit this place, you'll be glad you did.
28-05-2022 -
Bespoke Guardians
28-05-2021 -
Andrew Dawson
Tony has done two great pieces of work for me. One was a repair to a 50 year old Garrard Autochanger "dansette style" player. The second installing a new power unit and 33/45 switch to my original Rega Planar 3. Great service, good communications and very knowledgeable. You won't be disappointed.
28-05-2021 -
Andrew Fish
What a fantastic service, can thoughly recommend. Prompt reply to email and personal next day delivery from Tony. If not know to you or used before, don't hesitate to do so.
28-05-2021 -
Timothy Weatherstone
28-05-2021 -
George McCormick
Great service by Tony and the team. Got my turntable repaired quickly and working better than new.
28-05-2021 -
Hang Yan
Never met such nice staff! Thank you so much Tony and your colleagues!
28-05-2021