Featured image
Cable Companies

BASEC

BASEC is a telecommunications company based in Milton Keynes, England. They specialize in cable services and are one of the leading cable companies in the United Kingdom.

Introduction to BASEC

BASEC is a reputable telecommunications company based in Milton Keynes, England. The company has been operating for over a decade and has established itself as a reliable provider of cable services. BASEC is unique in that it offers customized solutions to meet the specific needs of each customer. The company's commitment to providing high-quality services has made it a popular choice among consumers in the region.

Services & products

BASEC offers a wide range of services, including cable television, high-speed internet, and phone services. Customers can choose from various packages, depending on their needs and budget. The company also offers customized solutions for businesses that require specific telecommunications services. Additionally, BASEC provides installation services and technical support to ensure that customers receive the best possible experience.

Location

BASEC is located in Presley House, Presley Way, Crownhill, Milton Keynes MK8 0ES, United Kingdom. The area is known for its commercial and industrial activity, with many businesses located in the vicinity. Customers can expect to find a mix of retail and service-oriented businesses in the area. The location is easily accessible via public transportation, with the nearest bus stop (Presley Way) just a few minutes' walk away. Other nearby public transportation options include the Milton Keynes Central railway station (2.4 miles) and the Bletchley railway station (3.4 miles).

Benefits

Customers should choose BASEC for its commitment to providing high-quality telecommunications services. The company offers customized solutions that meet the specific needs of each customer. Additionally, BASEC provides excellent customer service and technical support to ensure that customers receive the best possible experience. The company's competitive pricing and flexible packages make it an attractive option for consumers looking for affordable cable services.

Good to know

Customers should be aware that BASEC requires a contract for its services, with a minimum term of 12 months. Early termination fees may apply for customers who cancel their services before the end of the contract term.

Reviews

Customers have praised BASEC for its excellent customer service and technical support. Many have noted that the company's services are reliable and of high quality. Some customers have expressed frustration with the contract requirements, but overall, BASEC has received positive reviews from its customers in the region.

Amenities

  • amenity
    high-speed internet
  • amenity
    wi-fi
  • amenity
    customer support
  • amenity
    technical assistance

FAQ

What packages do you offer for cable and internet services?

We offer a variety of packages for cable and internet services, ranging from basic to premium options. Our packages include a combination of cable TV channels and high-speed internet, with different speeds and channel lineups to meet the needs of each customer.

Are there any additional fees, such as installation or equipment rental?

Yes, there may be additional fees for installation and equipment rental. However, these fees will be clearly outlined in the service agreement and will vary depending on the package and equipment needed. We strive to provide transparent pricing and will always communicate any fees upfront.

What is your customer service availability and response time?

Our customer service team is available 24/7 via phone, email, or live chat to assist with any questions or concerns. We strive to respond to all inquiries in a timely manner and aim to resolve any issues as quickly as possible.

Do you offer any discounts or promotions for new customers?

Yes, we offer various discounts and promotions for new customers, which may include waived installation fees or discounted monthly rates. These promotions are subject to change and may vary by location, so we encourage customers to check our website or contact us directly for the latest offers.

What is your policy for service outages and technical issues?

We understand the importance of reliable service and strive to minimize service outages and technical issues. In the event of an outage or technical issue, our team will work to resolve the problem as quickly as possible. We also offer proactive monitoring and maintenance to prevent issues before they occur. If a customer experiences a prolonged outage or repeated technical issues, we may offer compensation or other solutions on a case-by-case basis.

Reviews

  • Dave Hughes

    Great guy in the goods in, friendly professional nice guy.

    28-12-2022
  • RICKY FLYNN

    28-05-2022
  • Matthew Hamilton

    28-05-2021
  • Cherry Ferreira

    28-05-2021
  • Tamer Sabry

    28-05-2020
  • Harrison Read

    28-05-2020
  • Pedro Machado

    28-05-2020
  • philip watkins

    28-05-2020
  • Savwave Limited

    28-05-2019
  • Khamis Salman Khamis

    28-05-2018