Bargate Jewellers
Bargate Jewellers is a company based in Southampton, England. They specialize in goldsmithing and offer financial services to their clients.
Introduction to Bargate Jewellers
Bargate Jewellers is a family-owned business that has been operating for over 30 years. The company was founded by a group of goldsmiths who wanted to offer high-quality jewelry and exceptional customer service to the Southampton community. What sets Bargate Jewellers apart is their attention to detail and commitment to providing a personalized experience for every customer.Services & Products
Bargate Jewellers offers a wide range of services, including jewelry repairs, watch repairs, and bespoke jewelry design. They also have an extensive selection of jewelry, including engagement rings, wedding bands, necklaces, bracelets, and earrings. Customers can also take advantage of their financial services, including layaway plans and interest-free financing.Location
Located in the heart of Southampton, Bargate Jewellers is surrounded by a variety of businesses, including restaurants, cafes, and shops. The area is known for its historic architecture and vibrant atmosphere. The closest public transportation options are the Southampton Central train station (0.5 miles), the City Centre bus stop (0.1 miles), and the Westquay bus stop (0.3 miles).Benefits
Customers should choose Bargate Jewellers because of their commitment to quality and personalized service. The goldsmiths on staff are highly skilled and have decades of experience in the industry. The company also offers competitive pricing and a wide range of financing options to make purchasing jewelry more accessible.Good to Know
Customers should be aware that Bargate Jewellers only uses conflict-free diamonds and ethically-sourced materials in their jewelry. The company is committed to sustainability and minimizing their impact on the environment.Reviews
Customers rave about the exceptional service and high-quality jewelry at Bargate Jewellers. Many customers have returned to the shop for multiple purchases and recommend the company to their friends and family.Amenities
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insurance
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security
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safety deposit box
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vault
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appraisal
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engraving
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casting
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polishing
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setting
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designing
FAQ
What types of financial services do you offer?
We are a goldsmiths company and do not offer any financial services.Are your services personalized for each customer's needs?
As a goldsmiths company, we offer personalized jewelry services to meet the unique preferences and tastes of each customer.How do you ensure the security and confidentiality of my financial information?
We do not handle any financial information as we are a goldsmiths company.Do you have any promotions or special offers for new customers?
Yes, we often have promotions and special offers for our customers. Please check our website or visit our store for more information.Can you provide references or testimonials from satisfied customers?
Yes, we have many satisfied customers who have left positive reviews and testimonials on our website and social media pages. You can also ask for references from our previous customers at our store.Reviews
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Paul Ansell
Excellent watch service from a very helpful man. Would highly recommend.
28-02-2023
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Helen Miller
I took in my wedding ring and engagement ring to be mended after they'd been cut off following an accident. They have been fixed so beautifully, they look literally as good as new, and with the friendliest service. Highly recommend!
28-05-2022
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Herman
So so
28-05-2022
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Jakub Wolski
28-05-2022
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Colette Corcoran
They also own Bargate Jewellers in the old bank. I ordered bespoke items (30th nov) to be made from my 42grms of gold. I was assured id have them in time for xmas. The items needed finger prints engraved on them. It took 3 weeks of going back and forth until the finger prints were good enough to use. I don't kniw why it took them 2wks each time to decide they weren't good prints. I was informed the items were made but just needed engraving (18th Dec) I asked will I get them in time for Xmas, they said yes you should it's only the engraving to do. Christmas eve they said sorry but the engravers ( in london) is now closed for Xmas!!!! Disappointed was an understatement. When they finally opened on 6th Jan they said they still weren't back. I got a notification from Google to review this shop, so I wrote an honest 1 star review....... well the owner was so obnoxious, he critised my review and said I was being unfair as I only placed the order 2 wks before Xmas, yet I have text messages from the staff which date back to my initial visit in Nov. He said come in Sat and collect your good which will be in a melted down state..... WHAT THE HELL!!! Terrible customer service. I had to change my review just to convince him not to melt the items, as making them i would already lose me 10-15grms of gold. To get them remade would total a loss of 25-30grms. He finally agreed to proceed with the order at £450, which was an ok price only the jump rings holding the pendants had not been soldered.... erghhhhh. If I wanted to wait whilst they sent them off they would do it, it was now 6th Feb, 9 wks since my order started. I took them to another jeweller to get them soldered which cost £45. Would I go to this shop again... NO!!!!!! NO!!!!NO!!!!! In response to your comment. I lost 12.3 grams by getting these made which is about right, I was advised this from my aunt who was in the trade. To have them made again would have resulted in another lose. 12.3 + 12.3 is 25.6grms (when I went to school anyway) yes I was told they could be soldered at your workshop, but it would take days not hrs. I know the approx price of a single solder, £8-£15 depending where you go. I paid an extra fee to have them done fast track by a professional with a perfect finish, unlike the scratched pendants you produced. You say she used to work for you, LOL I wonder why????......
28-05-2020
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Alan Williams
Well what can I say I asked for a bespoke ring I gave them the design and they brought this ring to life. I have to say their service was brilliant from start to finish and kept me up to date all the way. Most definitely more than a five star service. To all the team thank you.
28-05-2020
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Nicole88
I had my engagement ring resized there and it looks amazing. They work so well you can't even tell it's s been altered. Real professionals.
28-05-2020
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Sabine “Sabine Adams” Kampa
What had seemed to be a mystery became a fairytale of happy ever after. Beautiful crafmanship was done on my Ruby ring, Staff was courteous and friendly profession. Goldsmith in store is a Gem himself. Store is a hidden Treasure in Southampton High Street to be discovered. In response to Owner reply: You have a lovely Building, but your Store is lacking proper exposure, signage and exposure that it is operational, your business cards are in great need of updating the email address, since the one you had mention is not even reflected on business card. Adjustments to handling answering a Customers call when they get to a answering system that tells them they Can't leave voicemail behind.. Store phone Could be forwarded to on the move staff handling calls by at least receiving text or messages to avoid missing a customer at all. Posting Store Opening times visible to any Customer would be an added plus. Some of your Customers have Jobs they interfier not able to come on days of all hours waiting to find out to when they be able to access your store..Your Display and lighting in Store window needs much improvement to be visible Jewellery Store is even open or in operation. Your store is great but understaffed. With some adjustments made it would be a huge improvement well worth the efforts This may have been a rare occurance what had happened of experience between with me and store, what can I say, myself I am a very rare Gem.
28-05-2019
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Jazz Kaur
28-05-2019