Bank of China
Bank of China is a financial institution that offers a range of services including mortgage lending, banking, and ATM services. With a focus on serving the public sector, Bank of China provides financial services to customers in London, England. The company also offers Chinese language support for its customers. In addition to its financial services, Bank of China has partnerships with restaurants, bars, and pubs to offer additional benefits to its customers.
Introduction to Bank of China
Bank of China is a Chinese multinational bank that was founded in 1912. The bank's purpose is to provide financial services to individual and corporate customers, and it has become one of the world's largest financial institutions. Bank of China has a unique history, having been involved in the financing of various important projects in China, including the Three Gorges Dam project. What makes Bank of China stand out is its ability to cater to Chinese-speaking customers worldwide, making it a go-to bank for those who need a global financial partner that understands their language and culture.Services & products
Bank of China offers a range of financial services and products, including personal banking, corporate banking, investment banking, and insurance. Customers can open savings and checking accounts, apply for loans, credit cards, and mortgages, invest in stocks and bonds, and get insurance coverage. Bank of China also has ATMs and online banking services to make banking more convenient for its customers.Location
Bank of China is located in Wingate House, 107 Shaftesbury Avenue in London's West End. The area is known for its vibrant nightlife, restaurants, bars, and pubs. Customers who visit the bank can also explore the nearby cultural attractions, such as the National Gallery and the British Museum. The nearest public transportation options are Leicester Square Station (0.2 miles), Tottenham Court Road Station (0.3 miles), and Covent Garden Station (0.4 miles).Benefits
Customers should choose Bank of China because of its global reach and understanding of Chinese culture and language. The bank has a vast network of branches and ATMs worldwide, making it easy for customers to access their money anywhere in the world. Bank of China also offers competitive interest rates, low fees, and excellent customer service.Good to know
Customers should be aware that Bank of China primarily caters to Chinese-speaking customers. Although the bank has staff who can speak English, customers who prefer English-speaking bankers may feel more comfortable banking elsewhere.Reviews
Customers have reviewed Bank of China positively, citing its excellent customer service and competitive interest rates. Many customers appreciate the bank's ability to cater to Chinese-speaking customers worldwide, making banking more accessible and convenient for them.FAQ
What ATM networks do you belong to?
We belong to the LINK ATM network, which allows our customers to withdraw cash from over 70,000 ATMs across the UK.Can you explain the fees associated with your checking and savings accounts?
We offer various types of checking and savings accounts with different fees and features. Please visit our website or contact one of our branches for specific information on fees for each account.What types of loans do you offer and what are the interest rates?
We offer a range of loans, including personal loans, mortgages, and business loans. The interest rates vary depending on the type of loan and individual circumstances. Please contact us or visit our website for more information.What is your process for resolving disputes with customers?
We take all customer disputes seriously and have a dedicated team to handle them. We follow a fair and transparent process to resolve disputes, which includes investigating the issue thoroughly and providing a resolution as quickly as possible.What security measures do you have in place to protect my financial information?
We have strict security measures in place to protect our customers' financial information. These include encryption, firewalls, and regular monitoring for suspicious activity. We also recommend that customers regularly review their account activity and report any unauthorized transactions to us immediately.Reviews
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Yifei Li
(Translated by Google) Handling business is not only slow to death, but the attitude is not so good. It was agreed before that I can get the card, but now I can’t get it. After finishing the open counter number, I have to line up the close counter number. (Original) 办理业务不仅慢的要死 态度也没那么好 之前说好了可以取卡 现在又不能取了 排完了open counter的号 又得排 close counter 的号 还那么凶
03-06-2023
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Javier Valero
Refuse to open me an everyday use account, questioning “why do you want a BoC account, we are like any other UK bank”. I guess because I am not chinese…
27-05-2023
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Innocent Ogunmwonyi
Didn't have a problem at all when I went the first time. But I don't know why the attitude of the staff at the counters are so rude when I went the second time. Seems to be that they get annoyed once it starts getting busy, all I did was ask if I had to pick a ticket to be served at the counter and I am met with attitude. I guess they don't like getting interrupted when they are busy. The customer service from the higher-ups are really great though!
17-04-2023
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Liqin Lin
17-04-2023
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Yuanxing Zheng
I have been using their business and personal banking for three years. Really supportive and friendly staffs. Would recommend highly.
17-02-2023
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Lisa Zhao
17-01-2023
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Suiching Wong
The worst Bank in the UK . Unfriendly staff ! Slow and unclear customer service! NEVER EVER PUT YOUR MONEY IN HERE!!
17-01-2023
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Xin Jing
(Translated by Google) The service attitude of the staff has always been friendly. 1 star is for business efficiency. In mid-April, I went to open an account and apply for a bank card (the most common bank card) for the first time. After receiving and replying to the email, I waited for more than 2 months, but there was no news. I went to the bank for the second time in early July and learned that the bank did not receive it. verified email. After reconfirming on the spot and replying to the email, I learned through communication that it will take about 1 week, and after another 2 months, I was notified to go to the bank to activate the account in September. After going to the bank for the third time, I waited another 2 months. At the beginning of November, I was notified that the card was already in the bank. Since I am not in the London area, I chose to mail it after communicating with the manager. The manager clearly replied that the card would be sent out on the same day. . . Another month has passed, and it is now mid-December. It was only after communicating again this afternoon that I learned that the bank card had not been sent at all. . . Will ship today. . . For the entire 8 months, we have maintained a mutual understanding mentality and waited patiently. For the 7 months ahead, the bank has been dealing with super cumbersome procedures such as card application. If there is a reasonable reason, I can understand and accept it. But it took a month to send the card, and I really can't explain how complicated and cumbersome it is to "send". (Original) 员工服务态度一直是友好的。1星是给业务效率的。4月中旬第1次去开户办银行卡（最普通的银行卡），收到并回复邮件后等了2个多月，无音讯，7月初第2次去银行询问得知银行并未收到确认邮件。当场再次确认并回复了邮件后，经沟通了解到大概还需要1周的时间，又过了2个月，9月份被通知去银行激活账户，第3次去银行后，又等了2个月，11月初被通知卡已经在银行了。由于本人不在伦敦地区，和经理沟通后选择邮寄，经理明确地回复卡会当天寄出。。。 又过了1个月，目前12月中旬了，就在今天下午再次沟通后才了解到银行卡根本没有寄出。。。今天会会寄出。。。整整8个月，一直保持着相互理解的心态，很耐心地等着。就当前面等的7个月，银行一直在处理办卡这样超级繁琐的程序，如果是有合理的理由，我可以理解并接受。但是寄卡寄了1个月，实在无法解释“寄出”是有多么复杂繁琐。
17-12-2022
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刘映桥
(Translated by Google) 1. Very bad attitude. This bank may be more noble, it serves with an aristocratic attitude, friends who like this attitude can go. 2. If you hold a Chinese bank card in China, don't go there, you can't handle any business. 3. There are no ATMs inside or outside the bank. (Original) 1. 态度非常差。这个银行可能比较高贵吧，使用一种贵族态度在服务，喜欢这种态度的朋友们可以去。 2. 持中国的中国银行卡的就不要去了，不能办理任何业务。 3. 银行内外都没有取款机。
17-12-2022
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Rat Radio
Never put your money in the bank ! Caution!
17-12-2022
