Ballicom
Ballicom is a UK-based company that specializes in computer hardware and software. They are known for their expertise in computer wholesaling, electronics retail, and used computer sales. Ballicom also manufactures computer hardware and accessories, and offers a wide range of computer software products. With a focus on quality and customer satisfaction, Ballicom is a trusted name in the computer industry.
Introduction to Ballicom
Ballicom is a computer wholesaler and electronics store that is based in Coventry, England. The company was founded with the purpose of providing customers with high-quality computer hardware and software products at competitive prices. What makes Ballicom unique is its vast selection of computer accessories, including used computer stores and computer hardware manufacturers, as well as computer software stores.Services & Products
Ballicom offers a wide range of computer hardware and software products, including computer accessories, computer parts, and software from top brands such as HP, Lenovo, and Dell. Customers can also find used computer stores on their website, providing a great way to save money on quality products. In addition, Ballicom offers excellent customer service and technical support to help customers find the right products for their needs.Location
Ballicom's headquarters is located at Ballicom House, 101 Lockhurst Lane, Coventry CV6 5SF, United Kingdom. The area surrounding Ballicom's location is a mix of residential and commercial spaces, with several other businesses nearby. There are several public transportation options available, including the Coventry Arena train station, which is just over a mile away, as well as several bus stops located within walking distance.Benefits
Customers should choose Ballicom because of its excellent selection of computer hardware and software products, competitive prices, and outstanding customer service. Ballicom also offers a range of used computer stores, making it an excellent choice for customers looking to save money on quality products.Good to know
Customers should be aware that while Ballicom offers a wide range of computer hardware and software products, they do not offer repair services. Customers who need repair services should look for a local computer repair company.Reviews
Customers are generally very satisfied with their experiences with Ballicom. They praise the company for their excellent selection of computer hardware and software products, competitive prices, and outstanding customer service. Many customers also appreciate the range of used computer stores available on the website, which provides a great way to save money on quality products.Amenities
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delivery service -
warranty
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technical support
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credit card payment
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computer
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monitor
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printer
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scanner
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mouse
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keyboard
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laptop
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software
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networking equipment
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delivery
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pick-up
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on-site service
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trade-in
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wi-fi
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hard drive
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usb hub
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surge protector
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cables
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webcam
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headphones
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graphics card
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memory card
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battery pack
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case
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cooling fan
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networking device
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server
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storage device
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online ordering
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24-hour support
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customization service
FAQ
Do you offer any warranties or guarantees on your products?
Yes, we offer warranties on our products. The length and terms of the warranty vary depending on the product and manufacturer. Please check the product description or contact our customer service team for more information.What is your customer service and support policy for hardware issues or malfunctions?
We take customer service and support very seriously, especially when it comes to hardware issues or malfunctions. If you experience any problems with your hardware, please contact our customer service team right away. We will work with you to troubleshoot the issue and determine the best course of action, which may include repair, replacement, or return.What is your return policy for defective or non-functioning products?
If you receive a defective or non-functioning product, please contact our customer service team within 14 days of receiving the item. We will provide instructions for returning the item and will either replace the product or issue a refund, depending on your preference.Do you offer any financing options for larger purchases?
Yes, we offer financing options for larger purchases. Please contact our customer service team to discuss your financing needs and options.Reviews
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NIRON RAMDANIE
I received confirmation that the two items I ordered had been dispatched on the same day. However, the next day I received the web camera only, believing that the monitor would be delivered the following day. Still waiting to receive the monitor (9/03/2023), I phoned customer service to be told that the monitor was on backorder! When ordering, your website did not say it was out of stock; I noticed today (9/03/2023) that it now says that. Why was I not told this immediately after the order was placed? I have carried out all the chasing of this order with NO input from ballicom whatsoever! I have just received (9/03/2023) your response regarding my telephone conversation, informing me that the monitor will be delivered on 28/03/2023! This is an appalling service from a company that says it can be trusted; this differs from what I paid for. Update: I still had to chase the progress of the order to get the monitor eventually delivered on 29/03/2023! Your company does not provide customer service and should be renamed customer dissatisfaction team. Your prices may be competitive, but you must back them up with excellent customer service and aftercare.
17-04-2023
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Tony Howcroft
I ordered a monitor from Ballicom with economy delivery (with 4-7 day guidance). It was delivered the next working day. Unfortunately it wasn’t suitable for my needs, so I decided to return it. The return authorisation was processed very quickly. Unfortunately, Parcelforce damaged the packaging in return transit. Ballicom told me about this and provided photos. I asked them to check the monitor was undamaged, and within an hour they confirmed it was, before processing my refund. The service exceeded my expectations at every stage - thank you Ballicom.
17-03-2023
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Richard Barnes
I purchased a premium mouse from them which became defective inside of the 12 month period. I sent them a polite email with a picture showing the issues and a copy of the invoice. The simply responded telling me to call microsoft and a number was provided. I called the number and it stated the issue had to be logged online, as I had not purchased the item from microsoft, i was unable to proceed further. I then emailed back to let them know that I could not use the number provided and they told me the line was working. Moral of the store buy from Microsoft if you want any aftersales support. Will now have to attempt a charge back via paypal and the credit card if required.
17-01-2023
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Georgios Tsapouris
It arrived within two working days, much faster than the seven days guidance. Well packed, with service tag on it, so able to register the monitor with Dell very fast. Thank you.
17-01-2023
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Tony Walton
First time ordering and can't fault them. Normally stick to the more commonly used companies for electronics but their price was by far the cheapest so thought I'd give it a go. Questions answered promptly before ordering, goods arrived quicker than expected and exactly as described - correct model, new, sealed box and working fine so far. The outer packaging was a bit torn but I suspect this was from the carrier.
17-10-2022
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Deretek Recycling
I have sent two emails (05/09/2022 and 09/09/2022). Today is 19/09/2022 and still no response, two weeks after my first email. And the laptop which I wanted is now 'out of stock'. :(
17-10-2022
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Archie
I have had a very positive experience with Ballicom's customer services on both occasions when I have ordered. My first experience started as less than ideal, as my parcel got lost by the courier, and the tracking didn't work, however the customer services were extremely fast and helpful in providing me a replacement unit. My second experience has been fast and easy, and as a gesture of good-will for the inconvenience I had last time, customer services went out of their way to upgrade my shipping to next day service. The only suggestion I have is changing couriers from Parcelforce, as I have simply never had a good experience with them. Many lost parcels, and tracking that is simply awful, and hardly ever works, it would definitely be nice to have the option of DHL or DPD, as in my experience they are simply the best couriers. Other than choice of courier, I have nothing negative to say about the experience I have received from Ballicom. I will definitely be shopping here again.
17-07-2022
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Anil Matharu
17-06-2022
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Dumitru Iordache
17-06-2022
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Richard Hall
Cheaper than anyone else and arrived on time.
17-06-2022
