Ball Gown Heaven
Ball Gown Heaven is a clothing and fashion company based in Rutland, England. They specialize in providing prom dresses and evening dress rental services to their customers. With a focus on high-quality fashion, Ball Gown Heaven is committed to helping their clients look and feel their best for any special occasion.
Introduction to Ball Gown Heaven
Ball Gown Heaven is a clothing and fashion company that specializes in prom dresses and evening dress rental services. Founded in 2010, the company's mission is to provide high-quality dresses and exceptional customer service to all customers. What makes Ball Gown Heaven unique is its vast selection of dresses that cater to all body types, budgets, and personal styles.Services & Products
Ball Gown Heaven offers a wide range of services, including dress rentals, alterations, and styling advice. Customers can choose from a variety of prom dresses, evening gowns, and cocktail dresses, all of which are available in different sizes and colors. The company also provides accessories, such as jewelry, handbags, and shoes, to complete the perfect look. In addition, Ball Gown Heaven offers a range of exclusive designer dresses that cannot be found elsewhere.Location
Located in the heart of Uppingham in Oakham, England, Ball Gown Heaven is situated in a charming historic district with many quaint shops and restaurants. The area is known for its picturesque small-town feel and attracts many tourists throughout the year. The closest public transportation options are the Uppingham bus stop, which is 0.2 miles away, the Oakham railway station, which is 5 miles away, and the Leicester airport, which is 25 miles away.Benefits
Customers should choose Ball Gown Heaven because of its exceptional customer service, high-quality dresses, and exclusive designer collections. The company's experienced staff is dedicated to helping customers find their dream dress and ensure that they look and feel their best. With a vast selection of dresses to choose from, customers are sure to find a dress that fits their budget and personal style.Good to Know
Customers should be aware that Ball Gown Heaven operates on an appointment-only basis, and it is recommended that they book an appointment in advance to ensure availability. Additionally, the company has a strict no-return policy on all dress rentals.Reviews
Customers rave about the exceptional customer service provided by Ball Gown Heaven, with many stating that the staff went above and beyond to help them find the perfect dress. Customers also praise the company's vast selection of dresses and exclusive designer collections, with many stating that they found their dream dress at Ball Gown Heaven. Overall, customers highly recommend Ball Gown Heaven for anyone in need of a prom dress or evening gown rental.Amenities
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appointment required
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evening wear
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formal wear
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custom design
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plus size options
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discounts
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delivery service
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rush service
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quality assurance
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professional staff
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credit card payment
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cash payment
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gift cards
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free consultation
FAQ
What is the range of sizes/styles available in your prom dress collection?
We offer a wide range of sizes and styles in our prom dress collection to cater to different body types and preferences. Our sizes range from petite to plus size, and we have various styles of dresses such as ball gowns, mermaid dresses, and A-line dresses.What is the average price range for prom dresses at your store?
Our prom dresses are priced differently depending on factors such as the design, material, and embellishments. However, on average, our prom dresses range from £200 to £500.Do you offer any promotions or discounts for purchasing a prom dress from your store?
Yes, we offer promotions and discounts for purchasing a prom dress from our store. We frequently have sales and special offers, and we also offer discounts to students with valid student IDs.What is the rental fee for evening dresses?
Our evening dress rental services vary in price depending on the dress and the length of the rental period. However, our rental fees start from £50 and can go up to £200 for premium dresses.What happens if the dress is damaged or stained during the rental period?
If the dress is damaged or stained during the rental period, we have a policy in place to ensure that the dress is either repaired or replaced. We charge a fee for damages or stains, which is payable by the customer.Reviews
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Kate Idle
Excellent service from the staff who were very accommodating and helpful, and made my daughter feel very at ease. Beautiful prom dress that we're very happy with, would highly recommend!
10-06-2023 -
Suzanne Millar
Always incredible service and an amazing selection of fairly priced gowns.
03-06-2023 -
Lisa Franklin
It's nerve wracking walking into a shop when you want your daughter to feel like a princess but you don't have an unlimited budget. But I was fine at Ballgown Heaven. The staff were great, in particular Adrian and the young lady who was helping him. Adrian picked out the most beautiful dresses for my daughter to try. He was funny and engaging and also honest and he really knew his dresses. The shop had 2 floors of gowns, with every colour and style imaginable. Adrian was discreet about my budget and helped to ensure that the dresses that we tried on were the ones that matched my affordability without my daughter even realising. She came away with the most beautiful gown and I'm a happy mum.
17-04-2023 -
Sarah Wilson
The staff were very helpful, although the male was a bit OTT at times. The shop is very small with not a great variety of styles of dresses, not saying that the dresses they had were not beautiful but they were all similar styles.p
17-03-2023 -
Diane South
Great experience I e taken my daughter last year and granddaughter this year they are such lovely people always there to help funny to ❤
17-02-2023 -
Louise Spriggs
What a beautiful selection. Great service from start to finish. Firstly we made an appointment and was made to feel so welcome. Adrian made my daughter and her friend feel at ease straight away. Sandra was so accommodating selecting dresses of the rails of what would suit. It was lovely having the nice old banter back giggling all the way through our appointment. Nothing was too much trouble. Returning to collect “the dress” What can I say. Another 5🌟plus rating from us. Been and collected Annies prom dress from Ball Gown Heaven. Adrian and Sandra went above and beyond yet again to make sure Annie was happy with her dress. She tried it on, as was ordered in, just to make sure everything was perfect and it was, not rushed, time taken in Annies time. Thank you once again guys, you’ve made another girl happy. We will be back. 👗
17-01-2023 -
Vicky Stanley
Great selection of dresses and brilliant service, they knew just what would suit my daughter and made shopping an absolute pleasure.
17-09-2022 -
Megan Booth
Absolutely incredible selection of gorgeous ball gowns, have been back twice now for dresses and can not fault them! Could not recommend more, the customer service is amazing with truly lovely people. Felt completely at home and comfortable trying on dresses. Received endless compliments on my dress too!
17-08-2022 -
Anya Preston
Was feeling a little apprehensive about dress shopping but both owners were so lovely and welcoming that i was put at ease immediately. They really took time to get to know me and what I was looking for and found the most perfect matches! There was such a wide range of sizes and colours, and I couldn’t be happier with my dress and with the experience they provided. Thank you so so much and I totally recommend!!
17-07-2022 -
Domenico D'angelo
Great service, great choice would definitely recommend
17-06-2022