Baby Basics
Baby Basics is a clothing and fashion company that specializes in baby clothing stores. They are located in Grays, England, and offer a variety of products for children's stores. Their shops and shopping experience is top-notch, providing customers with a wide selection of clothing and accessories. Whether you're looking for baby stores or children's stores, Baby Basics has everything you need to keep your little ones looking stylish and comfortable.
Introduction to Baby Basics
Baby Basics is a baby clothing store that has been in operation for over 10 years, located in the South Mall Grays Shopping Centre in Grays, England. The company was founded with the goal of providing affordable, high-quality baby clothing to the local community. What makes Baby Basics unique is their commitment to sustainability, as they use eco-friendly materials in their products and packaging.Services & Products
Baby Basics offers a wide range of baby clothing and accessories, including onesies, sleepwear, dresses, and outerwear. They also offer baby gear such as strollers, car seats, and high chairs. Customers can also find a selection of toys and books for babies and young children.Location
Located in the South Mall Grays Shopping Centre, customers can expect to find a variety of shops and restaurants in the area. The shopping centre is easily accessible by public transportation, with the Grays train station located just a short walk away. Other nearby public transportation options include the Grays bus station and the Lakeside Shopping Centre bus stop.Benefits
Customers should choose Baby Basics because of their commitment to affordable, sustainable baby clothing and accessories. They offer a wide range of products that are both high-quality and eco-friendly, making them a great choice for parents who want to be mindful of their impact on the environment.Good to Know
Customers should be aware that Baby Basics often has sales and discounts available, so it's worth checking their website or social media pages for updates. They also offer a loyalty program that rewards customers with discounts and special offers.Reviews
Customers have praised Baby Basics for their high-quality, affordable products and their commitment to sustainability. Many have also mentioned the helpful and knowledgeable staff who are always willing to assist with any questions or concerns.Amenities
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baby clothes -
diapers
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car seats
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strollers
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toys
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high chairs
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bedding
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blankets
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bibs
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cribs
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pacifiers
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furniture
FAQ
What types of baby clothing do you offer?
We offer a wide range of baby clothing, including bodysuits, rompers, sleepwear, dresses, tops, bottoms, and outerwear. Our clothing is designed for comfort and practicality, with many styles featuring easy-to-use snaps and zippers. We also carry a variety of sizes, from newborn to toddler, to accommodate growing babies.Are there any special discounts or promotions available for customers shopping for children's products?
Yes, we offer various discounts and promotions throughout the year for our customers shopping for children's products. We recommend signing up for our email newsletter or following us on social media to stay updated on our latest deals. Additionally, we offer a loyalty program where customers can earn points for their purchases and redeem them for discounts.Do you offer any personalized or customized products for children?
Yes, we offer personalized and customized products for children, including clothing, blankets, and accessories. Customers can choose the design, color, and text to create a unique and special item for their child. Our personalized products make great gifts for baby showers, birthdays, and other special occasions.Do you have a baby registry service available?
Yes, we offer a baby registry service where expectant parents can create a list of items they need for their new arrival. Friends and family can then purchase items from the registry, ensuring that the parents receive the gifts they want and need. Our registry service is easy to use and can be accessed both in-store and online.Reviews
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Lili Wallace
AVOID AVOID AVOID!!!!! Trash company, appalling customer service!!!! Bought a outfit for my daughters birthday received a completely different outfit when I contacted them via WhatsApp I was given an apology and told there “sales team” would be in contact, two days later nothing so I contact them to say I’ve heard nothing regarding my order and receiving the wrong item, after no reply for another two days im told best thing I can do is return for a refund?! This is said to me the DAY BEFORE MY DAUGHTERS BIRTHDAY!! Disgusting service. If you want to have a business work on your customer service it’s obviously needed.
28-01-2023
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Polly Upton
I would highly recommend ⭐️In love with my pram and cot ordered my pram and cot thay helped me out so much and gave me ideas of what to get the quality is unreal 😍can’t fault it and I ordered my cot came to big for where I needed to put it but that wasn’t there fault that was mine as I got the wrong size anyway thay sorted it out and got me a new one come in the shop in 2 days and it was all perfect and very quick and the 2 lady’s are very nice and made sure I was well looked after thank you again for everything Pollyann xXx
28-07-2022
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Natanael Diaz
Ordered a Venicci Pram and the service from Baby Basics was fantastic. Kept me updated on my order and was delivered as expected. Highly recommend.
28-05-2021
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Hayley Lawrence
Amazing service and such lovely ladies! Maureen and Lillian are always so kind and helpful. I’ve purchased several items over the years for friends and family members, the quality has always been amazing! Couldn’t fault the shop at all☺️
28-05-2021
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Jessica Puga
Maureen and Lilian have put my faith back into small businesses. After a bad experience with another local baby shop where they held my money and didn't send my pram out in fact never got it in stock in the first place the girls at baby basics helped me pick another pram and even let me pay it off with a payment plan i will never go anywhere else now and even my sister is planning to use them for her child. Thank you xx
28-05-2021
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Becky Jackson
Cannot recommend this company enough i've been using them for years, the staff and owner go above and beyond to help and source things wherever they can their customer service is outstanding. I don't understand why they have received such negative ratings, people tend to bring up only the bad and never the good. Some situations can't be helped but i have never had a bad experience with Baby Basics, neither have any of my friends or family.
28-05-2021
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Jack Simmons
This shop is brilliant. With this lockdown they have been working very hard to help me as much as possible. I would just like to say a big thank you for all the help during these tough times 😊
28-05-2021
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Rani's Cakes and Crafts
I should have read some of the reviews here before placing an order. Awful customer service!! AVOID! AVOID!!! Long story short, I placed an order early December 2020, I received the wrong product and they asked me to send it back promising that they would refund me the postage fee. After going back and forth, I didn't receive the correct order and eventually I asked for a refund as they were just giving me false information each time I contacted them. Oh my, the refund was another story. I was promised that I will receive my refund and a text confirmation. I did not receive anything! and no communication at all. They won't bother contacting you at all!! I mean why would they if they are gaining money by ripping people off. I then decided contact them via Facebook and told them that I was going to publish my complaint and report them to the trading standards. Only after that, a lovely lady who manages the social media agreed to help me get my money back. I finally got my money back after 2 months of given a run around. I gave up on chasing them for my postage fee (I paid for a recorded delivery), I still haven't received my money. All I would say is AVOID this store at all cost.
28-05-2021
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Elsie Asante
28-05-2021
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Olivia W
AVOID at all costs. This place is a scam merchant. I ordered a dress for my little girl for £65plus postage. The dress arrived looking like something from a charity shop it was all frayed with Mark's all over, I contacted them through email because there phone lines wasnt answering, I had emailed them for a good 4 weeks only getting one word awnsers and being ignored until finally they said they would refund if I returned and they would cover the post costs due to it being there fault. I sent the dress back tracked it had been a further 4 weeks yet still no refund, so I phoned and emailed a lady finally picked up the phone and said she couldn't find the dress, yet I had the signature who signed for it clearly lieing anyway I was finally told I would get a refund she would ring me back at 5pm 5 days went by and still no call or refund. I finaly emailed one last time threatening trading standards and finally I had a refund of only £60 out the £70. Full of lies this place its the worst shop I've ever been. Shop else wear save your self the hassle
28-05-2021
