B13 Technology
B13 Technology is a technology company based in Birmingham, England. They specialize in providing computer support and services, database management, and software solutions. B13 Technology is a leading provider of IT and e-commerce solutions, offering a wide range of computer hardware and software products. Their expertise in the field has made them one of the top computer hardware and software companies in the United Kingdom.
Introduction to B13 Technology
B13 Technology is a software company located in Birmingham, England. The company was founded with a vision to provide the best computer support and services in the industry. B13 Technology's unique approach to database management and IT & E-commerce has made them a leader in the computer hardware and software industry.Services & Products
B13 Technology offers a wide range of services to their customers such as computer support and services, database management, and IT & E-commerce. They also provide software solutions to businesses to help them streamline their operations.Location
B13 Technology is located at ICentrum, Holt St, Birmingham B7 4BP, United Kingdom. The area is known for its business district and is home to many other technology companies. Customers can expect to experience a professional and technologically advanced environment. The closest public transportation options are Duddeston Station (0.2 miles), Aston Station (0.6 miles), and Birmingham New Street Station (1.5 miles).Benefits
Customers should choose B13 Technology for their computer hardware and software needs because of their commitment to quality and customer satisfaction. B13 Technology's team of experts are highly trained and knowledgeable in the industry, ensuring that customers receive the best service possible.Good to Know
Customers should be aware that B13 Technology is a highly specialized company that focuses on computer hardware and software. They may not offer services that are not related to their core competencies.Reviews
Customers have raved about the excellent service provided by B13 Technology. They have praised the company's professionalism, expertise, and commitment to customer satisfaction. Many customers have stated that they would highly recommend B13 Technology to others in the industry.FAQ
What types of software do you offer?
We offer a wide range of software, including but not limited to database management software, IT and e-commerce software, and other general software solutions.What kind of security measures do you have in place to protect our data?
We take data security very seriously and have implemented various measures to protect our customers' data. These measures include firewalls, data encryption, regular data backups, and access controls.What types of computer hardware and software does your company specialize in?
Our company specializes in providing computer support and services, as well as offering database management and software solutions. We also offer a range of computer hardware and software products to meet our customers' needs.What is your response time for fixing computer issues?
We understand that computer issues can be very disruptive to business operations, so we strive to provide prompt and efficient service. Our response time for fixing computer issues varies depending on the severity of the issue, but we always aim to resolve issues as quickly as possible.Do you offer any ongoing maintenance or support contracts for customers?
Yes, we offer ongoing maintenance and support contracts for our customers to ensure that their computer systems are running smoothly and efficiently. These contracts can be tailored to meet the specific needs of each customer and can include regular software updates, hardware maintenance, and technical support.Reviews
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Jemima Laskey
17-06-2022
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Oliver James
Jon Swinbourne and Tom Haworth from B13 technology are our technology partners on a project to disrupt a traditional industry with new technology. You need a technology partner with integrity. They also need to be able to commercialise technology and understand and execute on quality customer experience Often when you are dealing with a technology partner, they treat (and call) customers as ‘users’, and they don’t understand that the brutal competition of 21st century business demands a different approach that delivers exceptional customer experience at every stage of the customer journey. You also need a technology partner who you can trust to take a long term view, and who will be your guide through the sometimes challenging world of technology, to a place that is right for you and your business. We started off by logging where I was using my time. This led to some valuable insight into exactly just how much repetitive administration was being done as the business scaled. We also spent time speaking to customers and did a deep dive into the KPI’s of the business. This work gave us a clear understanding of how a) We could use tech to to save time, (and then use that saved time to find more quality customers, and ‘wow’ our current customers) b) How we could provide a better customer experience (which would get our customers to advocate for us and do our marketing for us). c) Exactly where the barriers were that were stopping us from scaling at space, and how we could use technology to overcome those barriers. Jon kept us focused on execution, by advising us to keep it simple for the first iteration of the MVP, so we could get feedback from customers on this, and then incorporate this into future versions of the software. With B13 taking care of the technology, it has freed up time to focus on providing stellar customer experience to our current customers, (and also in getting new customers) and we are on track to increase the size of the company from 600 customers to 1000 customers in 2019.
17-06-2019
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Gerard Cockburn
17-06-2019
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Theresa Pearson
17-06-2019
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Catherine Danaher
17-06-2019
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Clare Streets
17-06-2019
