Away Resorts
Away Resorts is a vacation home rental agency based in Hemel Hempstead, England. They specialize in providing high-quality vacation homes for travelers seeking a comfortable and relaxing stay. Away Resorts is dedicated to providing exceptional customer service and ensuring that their guests have a memorable experience. With a focus on travel and hotels, Away Resorts is the perfect choice for anyone looking for a stress-free and enjoyable vacation.
Introduction to Away Resorts
Away Resorts is a vacation home rental agency that was founded in 2008. Their mission is to provide customers with unique and unforgettable experiences, creating a home away from home. What makes Away Resorts standout from other rental agencies is their focus on providing luxurious and comfortable accommodations, along with a variety of activities and entertainment options for the whole family.Services & products
Away Resorts offers a wide range of services and products to their customers. They provide luxury lodges and caravans for rent, along with a variety of on-site activities such as swimming pools, spas, and fitness centers. They also offer live entertainment, restaurants, and bars on their properties. Customers can book their stay directly through the company's website or by contacting their customer service team.Location
Away Resorts is located in Hemel Hempstead, a town in Hertfordshire, England. The area is known for its industrial estate and is home to a variety of businesses. Customers can expect to find shopping centers, restaurants, and pubs in the area. The nearest public transportation options are Hemel Hempstead Railway Station (2.5 miles), Apsley Railway Station (2.6 miles), and Kings Langley Railway Station (3.2 miles).Benefits
Customers should choose Away Resorts for their exceptional accommodations and range of activities. The company strives to create a fun and relaxing environment for families, couples, and individuals. Their lodges and caravans offer a luxurious and comfortable stay, while their on-site activities provide entertainment for all ages.Good to know
Customers should be aware that Away Resorts may have limited availability during peak seasons and holidays. It is recommended to book in advance to secure desired accommodations and dates.Reviews
Customers have raved about their experiences at Away Resorts, highlighting the luxurious accommodations and variety of activities available. Many have praised the customer service provided by the company, noting that staff members were friendly and helpful throughout their stay. Overall, customers highly recommend Away Resorts for a memorable vacation experience.Amenities
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pool -
air conditioning
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wi-fi
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parking
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kitchen
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pet-friendly
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non-smoking
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breakfast
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spa
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fitness center
FAQ
What is the process for booking a vacation rental through your agency?
Booking a vacation rental through our agency is easy. You can visit our website and browse through our selection of available properties. Once you find a property that interests you, you can check its availability and make a booking request. We will confirm the booking once we receive your payment and provide you with all the necessary information about the property and your stay.How are deposits and payments handled?
We require a deposit to confirm your booking. The amount of the deposit varies depending on the property and the length of stay. The deposit can be paid online using a credit or debit card. The remaining balance will be due before your arrival date and can also be paid online.What happens if there is an issue with the vacation rental during my stay?
If you experience any issues with your vacation rental during your stay, please contact us immediately. We will do our best to resolve the issue as quickly as possible. If necessary, we will arrange for repairs or provide you with an alternative property.What amenities and services are included with the vacation rental?
Each vacation rental property has different amenities and services included. You can find detailed information about the property's amenities and services on our website. Some common amenities include fully equipped kitchens, linens and towels, internet access, and parking. Some properties also offer additional services such as housekeeping and concierge services.Can you provide recommendations for local activities and attractions in the area where the vacation rental is located?
Yes, we would be happy to provide recommendations for local activities and attractions in the area where your vacation rental is located. We have extensive knowledge of the surrounding areas and can help you plan your itinerary to ensure you have the best possible vacation experience. Simply contact us and let us know what you're interested in, and we'll provide you with some suggestions.Reviews
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Jamie C
Profits before people. Away Resorts flagged my review on Trust Pilot for containing illegal or harmful content. It was just the truth! They obviously didn’t want anyone to read it. Because of chronic illness I couldn’t afford to pay site fees on time, so they removed my caravan. I paid a lot for it just 3 years ago, now I have lost so much money and my holiday home. I only needed a little bit of time to pay site fees. Now my caravan has been dumped by the main entrance with all my belongings in and I’m too sick to get there to empty it. Ruthless! I told them I was too sick to empty it numerous times as well but they went ahead and now keep asking when I’m collecting my belongings. They just wanted me gone so they could sell another caravan to go on my pitch. I have emailed and called but no one cares. Be very careful with this company.
25-05-2023
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Susan Hayward
We stay at St Helens Holiday resort. The staff are brilliant, nothing is to much trouble. The accommodation is always lovely and clean and so is the park. Can't wait to see you again soon. 🍹🏖️☀️
24-05-2023
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Dave Moore
Great entertainment team 👍🏽
07-05-2023
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alan perrins
Good as any i suppose.. stayed at a few from Barmouth to Isle of Wight and always been good sites
07-05-2023
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Philomena Bird
Poor organisation poor staff communication. Got wrong inferior cheaper vans. Refund didn't cover our loss and time lost trying to sort it out
07-05-2023
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David Powell
Stopped at St Ives Bay Holiday Park and the static caravan was amazing, the staff were helpful & friendly and the park is perfectly situated next to the beach. Lovely touches such as welcome packs for the dogs and toiletries/sundries etc. Would definitely book again.
30-04-2023
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ian scott
Terrible company do not use. 3 days I have been waiting for a supervisor to call and surprise surprise still no call. Avoid avoid avoid avoid avoid avoid
28-04-2023
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Jane Pullinger
Arrived late last night. Woken up at 7. 15 by earth moving machines. I know there is work.being done but I would hope the manager would tell the workers not to turn on noisey machinery till 8.30. We have owned a home on bude for over a year and the way it is run us awful
28-04-2023
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P J
I agree with all the reviews regarding customer service, very rude !! During our stay at Mill Rythe a drone appeared just feet away from where we were staying. Also filming by a TV crew was taking place. When I contacted reception I was told it was part of my terms and conditions to agree to a drone and filming. This is totally inaccurate. Terms and conditions at Away Resorts quick clearly states drones are not permitted. Filming only by prior agreement. We left on the Sunday, filming still active so ruined our holiday. Also as an addendum, shouldn't all mattresses have mattress covers on them ??? Ugh !!!!
28-03-2023
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Karon Oliver
28-03-2023
