Auto Shippers

FAQ

Reviews

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  Dan windsor

  Seemed very expensive, total shipping time to port from when I paid will be about 7 weeks. 1 1/2 weeks to pick up, 1 1/2 weeks to crate, several weeks waiting for a ship, and the ship it was booked on headed further into Europe for several other pick ups before actually setting out to Canada. Communication was good. I will wait to see if it arrives intact.

  17-03-2023
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  rowan norton

  So used these guys to ship my truck to newzealand, I found the communication and customer service awful, didn't really care either, when your shipping your pride and joy the odd email just to keep you informed would he nice no? Anyway the shipping agent once it got to newzealand was amazing totally different, just great customer service totally different experience but that's kiwis for you always go above and beyond.

  17-01-2023
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  Chris Simpson

  17-10-2022
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  Nick James

  Autoshippers clearly have a lot of expertise moving vehicles. As a first time vehicle exporter, they did a good job of explaining the nuances of my circumstances and put me in touch with the relevant organisations to arrange my carnet and arrange customs clearance at destination. They did miss some details pertaining to my vehicle size, however on my insistence they reviewed the charges and took personal as well as financial accountability for putting it right … you can’t ask for much more when mistakes happen.

  17-09-2022
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  Nabutani

  I can’t empathise enough how Helpful Tom was! He gave me great advice and service. I will most definitely recommend this company for all your auto shipping needs. You just simply won’t regret it!

  17-06-2022
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  Kamogelo James

  17-06-2022
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  Darren Ashley

  I would avoid this company. My car arrived late after missing two shipping dates despite being at the yard at the required time. At the last minute we had to organise our own transport to the yard as they cancelled at almost zero notice and offered a refund for the collection costs. In order to meet the shipping deadline, we had to frantically call around and paid an excessive amount at short notice to get the car there to meet the ship. Even then, despite promises we found out the day following the ship departure it did not get on. It did not get on the next sailing, but made the following over a month later. The car sat in the yard all that time, and it is an open top vehicle... We insured the car for transport from AutoShippers, to Sydney and our home address. When the car arrived, it was clear it had been neglected. All the rotors were rusted completely, all external components the same. The cockpit was full of water, and it was in a poor state generally. We had the car inspected. The engine had ingested water and was a write off. It was the opinion of the expert report written that the car had been stored outside, and then when placed in the container no safeguard against moisture had been put in the container. With the weather having been torrential rain in the UK for the storage period, the car would have sat in a steady water stream. This is a track vehicle, and having also not been run for a period due to the delays the water ingested had now led to rust in the cylinders. We tried to claim on insurance, what they offer is worthless. We took it all the way to the ombudsman, who agreed that the car had suffered significant damage, however as "rust" was not covered in the policy, and rust was what was present in the engine, and the fact it most likely occurred whilst stored at Autoshippers, the insurance had no need to pay out. Autoshippers blame the insurance, insurance blames Autoshippers. I am left in the middle with a GBP 20k bill for a new engine and labour, plus all the other parts that now need replacing. Go with a company that will guarantee covered storage, suitable insurance, and will love your vehicle. I should have been more thorough. Once they got my money, they were all excuses. Dont be fooled. For the record, this was not some dodgy kit car. It was a race prepared Caterham 7, which was taken directly from the race team with video and photographic evidence of condition, and transformed into what you see in the photos by AutoShippers. DO NOT USE THEM.

  17-06-2022
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  Simon Round Peg Int

  Over thirty vehicles shipping to the US without a hitch

  17-06-2022
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  Chris Urquieta

  I have used this company several times for personal effects and automobiles from the United Kingdom to the United States. I find them to be professional, knowledgeable, responsive, and helpful. They take the time to find solutions and explain the technical details in layman's terms. They respond to questions rapidly and offer alternatives so I can handle my shipments in the best way for me. I do recommend them and I will continue to use them as my shipper in the future. They have handled 4 major shipments for me and my partner in the last year. Moving personal effects across the world can be very stressful. Auto Shippers has always quickly come to the rescue. Even during the Covid lockdowns in the UK, Auto Shippers managed to find a moving crew to come to our home, pack the house, and store the shipment on very short notice, get it on a ship, then move it inland to our home in the United States. We were very grateful they took us on as a client in very difficult times and delivered exactly as they said they would.

  17-06-2022
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  Karl Mcgregor

  Very helpful staff and fast to respond, great service 👍🏼

  17-06-2022