Austen Group Ltd
Austen Group Ltd is a furniture and interior design company based in Tetbury, England. They specialize in supplying bar stools to their customers.
Introduction to Austen Group Ltd
Austen Group Ltd is a UK-based company that specializes in furniture and interior design. The company was established in 2002 and has since become a leading supplier of bar stools in the country. What makes Austen Group Ltd unique is its commitment to providing high-quality products and exceptional customer service.Services & Products
Austen Group Ltd offers a wide range of services and products related to furniture and interior design. The company specializes in bar stool supplies, but also offers other types of furniture such as chairs, tables, and sofas. In addition, Austen Group Ltd provides interior design services for both residential and commercial properties.Location
Austen Group Ltd is located in the town of Tetbury, which is situated in the Cotswolds region of England. Tetbury is known for its picturesque streets, independent shops, and historic buildings. The area is also home to many other businesses in the furniture and home decor industry. The closest public transportation options to Austen Group Ltd are the Tetbury bus station (1.5 miles), Kemble train station (6 miles), and Gloucestershire Airport (20 miles).Benefits
Customers should choose Austen Group Ltd because of the company's commitment to quality and customer service. The company sources its products from the best manufacturers in the industry, ensuring that customers receive the highest quality products. Austen Group Ltd also offers competitive pricing and a wide selection of products to choose from.Good to Know
Customers should be aware that Austen Group Ltd primarily operates as a wholesale supplier, meaning that it sells its products in bulk to retailers and other businesses. However, the company also offers retail sales to customers who visit their showroom in Tetbury.Reviews
Customers have praised Austen Group Ltd for their excellent customer service, high-quality products, and competitive pricing. Many customers have also commented on the company's wide selection of bar stools and other furniture products.Amenities
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credit card accepted
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customizable
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adjustable height
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swivel
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backless
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upholstered
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wood finish
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metal finish
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plastic finish
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outdoor use
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indoor use
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warranty
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delivery service
FAQ
What materials are the bar stools made of?
Our bar stools are made of a variety of materials, including metal, wood, and plastic. Each stool has a detailed description of its materials on our website.Do you provide custom bar stool designs?
Yes, we offer custom bar stool designs. Our team of designers can work with you to create a unique and personalized bar stool that meets your specific needs and preferences.What is the lead time for orders?
The lead time for orders can vary depending on the specific bar stool and quantity ordered. We typically provide an estimated delivery time frame at the time of purchase.What is the warranty period for your bar stools?
We offer a standard warranty period of one year for all of our bar stools. This covers any defects or issues that may arise during normal use.Can you provide references from previous satisfied customers?
Yes, we have a list of satisfied customers who have provided references and positive feedback about our bar stools and services. Please contact us for more information.Reviews
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evernesto7777
Good way to get here recommend friendly staff
28-03-2023
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Michael Langley
Bought a Bristol Big Mucker 100 litres large wheelbarrow after only 4 months the wheel spindle/bearings have gone! When complaining about this they said it only has a 3 month warranty, no help in any way, STAY WELL CLEAR
28-11-2022
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Darren Atkins
Ordered warehouse ladder in September with a original delivery time of two weeks. Chased up order and was told that the lead time had changed to 30 days. Chased up order again after 30 days and was told that they had not even raised the order with the supplier and the new lead time was 60 days, 100 days after my original order.
28-11-2022
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M C
Just wanted to say how brilliant the service was. Ordered wheelbarrow late Friday and it was delivered Monday morning. Amazing!
28-05-2022
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Paul Westmoreland
28-05-2022
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Samuel Hunter
Very Good for spare parts. Use Before and Will use Again. You Can with confidence.10 out of 10👌
28-05-2022
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S.
Taken a month to process a return they confirmed as received, had to chase them multiple times. Once refund was issued amount was incorrect and had to chase them again. Not sure if criminals or simply incompetent.
28-05-2022
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Daniel Jones
RUDE TELEPHONE STAFF nothing ever instock BUT STILL TAKE YOUR MONEY DO NOT USE WAIST OF TIME
28-05-2022
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Cameron McAllister
Unreliable, and poor customer service. I ordered a sink which arrived faulty, but when I contacted the company they refused to replace it, claiming the flimsy excuse that it fell outside their very short 7 day return period. I will definitely not be using this company again.
28-05-2021
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John Rumsby
Excellent customer service. Thank you, in particular to Agie for arranging replacement of damaged parts. Swift delivery of items & kept up to date throughout entire process.
28-05-2021