Aurora Spa Beauty Clinic
Aurora Spa Beauty Clinic is a premier beauty and wellness destination located in Gravesend, England. They offer a range of services including day spas, massage spas, saunas, and other beauty and wellness treatments. With a focus on providing exceptional customer service and high-quality treatments, Aurora Spa Beauty Clinic is the perfect place to unwind and rejuvenate.
Introduction to Aurora Spa Beauty Clinic
Aurora Spa Beauty Clinic is a luxurious day spa located in the heart of Gravesend, England. The company was founded with the purpose of providing its customers with the ultimate relaxation and wellness experience. What makes Aurora Spa Beauty Clinic unique is its commitment to using only the highest quality products and providing personalized services tailored to each client's needs.Services & products
Aurora Spa Beauty Clinic offers a wide range of services including massages, saunas, and beauty treatments. Customers can choose from a variety of massage techniques such as Swedish, deep tissue, and hot stone. The sauna room is the perfect place to relax and unwind, while the beauty treatments range from facials to manicures and pedicures. The company also sells a selection of beauty products for customers to take home and continue their wellness routine.Location
Aurora Spa Beauty Clinic is located on High Street in Gravesend, a bustling area with a mix of shops, restaurants, and businesses. Customers can expect to experience a vibrant atmosphere in the area with plenty of options for entertainment and relaxation. The spa is conveniently located near public transportation options, including the Gravesend train station which is only a 5-minute walk away. Other nearby options include the Milton Road bus stop and the Parrock Street bus stop, both of which are less than a 10-minute walk away.Benefits
Customers should choose Aurora Spa Beauty Clinic because of the exceptional quality of services and products offered. The company's commitment to using only the best products and providing personalized services sets it apart from others in the industry. Additionally, the spa's convenient location and welcoming atmosphere make it the perfect place to escape from the stresses of daily life.Good to know
Customers should be aware that Aurora Spa Beauty Clinic requires a 24-hour cancellation notice for all appointments. Failure to provide proper notice may result in a cancellation fee. Additionally, the spa has a strict no-tipping policy, as all prices already include gratuity.Reviews
Customers rave about the exceptional services and personalized attention they receive at Aurora Spa Beauty Clinic. Many praise the quality of the products used and the knowledge of the staff. Customers also appreciate the spa's relaxing atmosphere and convenient location. Overall, Aurora Spa Beauty Clinic receives high marks for its exceptional services and commitment to customer satisfaction.FAQ
What types of saunas do you offer?
We offer both traditional and infrared saunas. Our traditional saunas use heated rocks to produce steam, while our infrared saunas use infrared heating panels to directly heat the body without heating the air around you.What kind of maintenance do your saunas require?
Our saunas require regular cleaning and maintenance to ensure they are safe and functioning properly. This includes wiping down surfaces after each use, checking the heating elements, and replacing any worn or damaged parts.How do you maintain cleanliness and hygiene at your spa?
We have strict cleanliness and hygiene protocols in place to ensure the safety and well-being of our clients. This includes regular cleaning of all surfaces, equipment, and linens, as well as providing hand sanitizer and encouraging hand washing for both clients and staff.What is the pricing for your massages and are there any package deals available?
Our massage prices vary depending on the length of the session and the type of massage. We also offer package deals for clients who want to book multiple sessions at once. Please visit our website or contact us for more information on pricing and packages.Do you provide any additional services or amenities, such as hot tubs or saunas?
In addition to our saunas, we offer a variety of other amenities and services to enhance your spa experience. These include hot tubs, steam rooms, facials, and body treatments. Please visit our website or contact us for more information on our full range of services.Reviews
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Dwight Ryan
Simple fantasti , first time ever going to a spa and the experience was great the ambiance and it was relaxing the works would definitely recommend it..xxx
28-03-2023
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Lacie Midgley
First time visiting Aurora and it was a fantastic experience. Had a facial that lasted around 50mins and felt incredible afterwards. The beautician was very friendly and gave great advice for an ongoing dry skin condition and even gave me some sample sensitive face cream to take away to try. Will definitely be returning for more treatments!
28-12-2022
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Kulvender Sandhu
I just find theyre never open .
28-08-2022
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Kuljit Marwaha
28-08-2022
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Alison Simson
Aurora is been for years the best place in Gravesend specially for skin issues and massages.The surgeon DR Ferrando is beyond words .100% recommended 👌 I been client there over 5 years and won’t change this place . Tari and Yoana are amazing!
28-06-2022
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Parveen Hayer
28-05-2022
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Michelle Oladapo
I booked an appointment for a consultation on the link on the website. I even received a reminder text on the day of the appointment. I checked also on the Google maps opening times to see what times they were opened to make sure that they were open as I was coming from London so didn’t want to waste the journey. When I got to the shop it was closed. According to person I spoke to on the phone they haven’t opened on a Saturday for 2 years and blamed treatwell for the mistake. But it clearly says on the Google maps page they open on Saturdays 9am-9pm They also said they would call me back to understand why that happened, no one has called me back. Very poor behaviour from a company I was actually recommended to visit for skincare services. Please do better.
28-05-2022
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Danielle McIntyre
I had a very unfortunate experience with Aurora today. I had a facial booked for 1.30 and arrived 10 minutes early as is customary. Upon arriving I was asked to take a seat and was not offered tea, water, or any refreshments. I found this odd as I've never been to a spa where I haven't been made to feel at home and looked after right away. A couple minutes after 1.30 I asked the front desk if they were running behind. I was told that the therapist would be out in a minute or two. After over 15 minutes of waiting, I asked again and the front desk yelled back at the therapist who said they would require at least another 5 minutes - pushing us to at least 20 minutes past the scheduled slot. After another 5 minutes I decided to leave. In total I spent a total of 35 minutes at the spa waiting. I never received an apology or explanation for the tardiness. It is customary to let your clients know in advance if there is an unexpected wait. Unfortunately, no matter how wonderful my facial could have been had I stayed to wait for the therapist, it would not have made up for the lack of service or disorganization. I sincerely hope that Aurora spa makes the necessary adjustments to treat guests to a better welcome, atmosphere, and process. A spa is after all a place to enjoy and relax.
28-05-2022
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Christina Rossi
28-05-2022
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Anil Verma
Indian head massage is amazing! Very nice place and nice polite staff! Will definitely have some other treatments done soon!!
28-05-2022
