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Domestic Cleanings

Aurora Cleaning Services

Aurora Cleaning Services is a company that specializes in domestic cleanings and household services. They provide top-notch cleaning services to ensure that their clients' homes are spotless and well-maintained. With their expertise and attention to detail, Aurora Cleaning Services is committed to delivering exceptional service to their clients.

Introduction to Aurora Cleaning Services

Aurora Cleaning Services was founded in 2015 with the purpose of providing top-quality domestic cleaning services to households in the area. The company was started by a team of experienced and passionate cleaners who wanted to make a difference in the cleaning industry. What makes Aurora Cleaning Services unique is their attention to detail and their commitment to customer satisfaction.

Services & products

Aurora Cleaning Services offers a range of household services including regular cleaning, deep cleaning, move-in/out cleaning, and more. Customers can choose from various packages to fit their needs and budget. The company uses eco-friendly cleaning products to ensure a safe and healthy environment.

Location

Aurora Cleaning Services is located in the heart of downtown, surrounded by various businesses and restaurants. Customers can expect a vibrant and lively atmosphere in the area. The location is easily accessible by public transportation, with the closest options being the bus stop at Main St & Broadway (0.1 mi), the SkyTrain station at Stadium-Chinatown (0.3 mi), and the Waterfront Station (0.5 mi).

Benefits

Customers should choose Aurora Cleaning Services because of their exceptional service and attention to detail. The company goes above and beyond to ensure customer satisfaction, and they offer flexible scheduling to fit any lifestyle. Additionally, their use of eco-friendly products promotes a healthy and sustainable environment.

Good to know

Customers should be aware that Aurora Cleaning Services requires a 24-hour notice for cancellations or rescheduling. They also offer a satisfaction guarantee, and if customers are not satisfied with the cleaning, they will come back and fix it free of charge.

Reviews

Customers rave about Aurora Cleaning Services' professionalism and attention to detail. They appreciate the use of eco-friendly products and the flexibility in scheduling. Overall, customers highly recommend this company for all household cleaning needs.

Amenities

  • amenity
    upholstery cleaning
  • amenity
    window cleaning
  • amenity
    floor cleaning
  • amenity
    oven cleaning
  • amenity
    bathroom cleaning
  • amenity
    kitchen cleaning

FAQ

What services are included in your domestic cleaning packages?

Our domestic cleaning packages include cleaning of all rooms, dusting, vacuuming, mopping, kitchen cleaning, bathroom cleaning, and changing of bed linens. We can also customize our services according to the specific needs of our clients.

Is there a minimum or maximum number of hours for a cleaning session?

Yes, we have a minimum of 2 hours for a cleaning session. The maximum number of hours depends on the size of the property and the scope of work required. We can discuss this with the client during the initial consultation.

Are your cleaners trained and insured?

Yes, all our cleaners are trained professionals and they are fully insured. We also conduct thorough background checks before hiring our cleaners to ensure the safety and security of our clients.

What is your cancellation policy?

Our cancellation policy requires a 24-hour notice prior to the scheduled cleaning session. If the client cancels within 24 hours of the scheduled session, we charge a cancellation fee equivalent to 50% of the total cleaning cost.

How do you handle complaints or issues with the cleaning service?

We take all complaints and issues seriously and we strive to resolve them as soon as possible. We encourage our clients to inform us of any issues within 24 hours of the cleaning session. We will send our cleaners back to address any issues and ensure that our clients are satisfied with the service.