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Airline Ticket Agencies

Auriel Holidays

Auriel Holidays is a travel company based in St Albans, England. They specialize in airline ticket agencies and travel & hotels services. Auriel Holidays is committed to providing their customers with exceptional travel experiences and personalized service.

Introduction to Auriel Holidays

Auriel Holidays is a travel agency located in St Albans, England. The company was founded by a group of travel enthusiasts who wanted to share their passion for exploring the world with others. They pride themselves on offering unique travel experiences and exceptional customer service.

Services & products

Auriel Holidays offers a range of travel services, including airline ticket bookings, hotel reservations, and vacation packages. Customers can choose from pre-designed packages or work with the company's travel experts to create a custom itinerary tailored to their specific needs and preferences.

Location

The Auriel Holidays office is located in the charming village of Wheathampstead, just a short drive from St Albans. The area is known for its picturesque countryside, historic landmarks, and cozy pubs. There are several restaurants and cafes nearby, as well as a few small shops. The closest public transportation options are the Wheathampstead bus stop (0.2 miles), Harpenden train station (3.2 miles), and St Albans City train station (5.4 miles).

Benefits

Auriel Holidays stands out from other travel agencies thanks to their personalized approach and attention to detail. The company's travel experts work closely with each customer to ensure that their trip meets all of their expectations. Additionally, Auriel Holidays has established strong relationships with airlines, hotels, and other travel partners, which allows them to offer competitive prices and exclusive deals.

Good to know

Customers should be aware that Auriel Holidays is a boutique travel agency, which means that they focus on quality over quantity. While they offer a wide range of travel services, they do not have the same level of resources as larger travel agencies. However, this also means that customers can expect a more personalized and attentive experience.

Reviews

Customers rave about Auriel Holidays' exceptional customer service, attention to detail, and ability to create unique travel experiences. Many reviewers note that they have booked multiple trips with the company and have been consistently impressed with the level of service they receive. Overall, Auriel Holidays has a reputation for being a top-notch travel agency that goes above and beyond to ensure customer satisfaction.

Amenities

  • amenity
    online booking
  • amenity
    free wi-fi
  • amenity
    wheelchair accessibility
  • amenity
    baggage allowance
  • amenity
    cancellation policy

FAQ

What is the range of airlines that you work with?

We work with a wide range of airlines, including major airlines and low-cost carriers, to provide our customers with a variety of options for their travel needs.

Are there any additional fees or charges apart from the ticket price?

We strive to be transparent with our pricing and inform our customers of any additional fees or charges upfront. Depending on the airline and the type of ticket purchased, there may be additional fees for things like checked baggage, seat selection, or in-flight meals.

What are the cancellation and refund policies?

Our cancellation and refund policies vary depending on the airline and type of ticket purchased. We always recommend that our customers carefully review the terms and conditions of their ticket before making a purchase. In the event of a cancellation or refund request, we will work with the airline to facilitate the process and keep our customers informed.

Is there a customer support team available 24/7?

Our customer support team is available during our regular business hours, which are Monday through Friday from 9am to 5pm local time. However, we do have an emergency contact number for our customers who may need assistance outside of these hours.

How do you ensure the safety and security of customer information when making bookings online?

We take the security of our customers' information very seriously and have implemented various measures to ensure its protection. Our website uses SSL encryption to secure all data transmitted between our servers and our customers' web browsers. We also adhere to strict data privacy policies and procedures, and regularly review and update our security protocols to stay ahead of emerging threats.