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Helplines

AstraZeneca

AstraZeneca is a UK-based company located in Macclesfield. They specialize in providing helplines and support services to the public sector and society.

Introduction to AstraZeneca

AstraZeneca is a multinational pharmaceutical company headquartered in Macclesfield, England. The company was formed in 1999 through the merger of Astra AB and Zeneca Group plc. AstraZeneca is unique because of its focus on research and development of life-saving medicines. They have a strong commitment to improving the health and well-being of patients worldwide.

Services & products

AstraZeneca offers a wide range of pharmaceutical products, including treatments for respiratory diseases, cardiovascular diseases, cancer, diabetes, and more. They also have a strong focus on research and development, with a goal of improving the lives of patients through innovation.

Location

AstraZeneca is located in Macclesfield, a town in Cheshire, England. The area is known for its picturesque countryside and historic buildings. In addition to AstraZeneca, the town is home to a variety of businesses, including restaurants, cafes, and shops. The nearest public transportation options are the Macclesfield train station (0.7 miles), the Macclesfield bus station (0.5 miles), and the Silk Road bus stop (0.2 miles).

Benefits

Customers should choose AstraZeneca because of their commitment to improving the lives of patients through research and development of life-saving medicines. They have a strong reputation for quality and safety in the pharmaceutical industry.

Good to know

Customers should be aware that AstraZeneca offers helplines for patients to receive support and information about their medications. They also have a strong commitment to working with the public sector and society to improve health outcomes.

Reviews

Customers have praised AstraZeneca for their innovative products and commitment to improving patient outcomes. They have also received positive feedback for their customer service and support.

Amenities

  • amenity
    professional advice
  • amenity
    online support
  • amenity
    phone support
  • amenity
    email support
  • amenity
    trained staff
  • amenity
    reliable service
  • amenity
    confidential service
  • amenity
    supportive service

FAQ

What type of helpline services do you offer?

We offer helpline services related to our products and medications. Our representatives can provide information on the proper use, potential side effects, and other related inquiries about our products.

Are your helpline services available 24/7?

No, our helpline services are not available 24/7. Our representatives are available during regular business hours, Monday through Friday.

What is the average wait time for callers to speak with a representative?

We strive to answer all calls as quickly as possible. However, wait times can vary depending on call volume. Our goal is to keep wait times to a minimum and provide the best possible service.

Are your helpline representatives trained and experienced in handling various types of issues?

Yes, our representatives are trained and experienced in handling various types of issues related to our products and medications. They receive ongoing training to ensure they have the knowledge and skills necessary to provide the best possible service to our callers.

How do you ensure caller confidentiality and privacy?

We take caller confidentiality and privacy very seriously. All calls are recorded for quality assurance purposes and are kept confidential. We do not share any caller information with third parties without the caller's consent, except as required by law. Our representatives are trained to handle all calls in a professional and confidential manner.

Reviews

  • George Colley

    A relaxed hairdresser with a focus on sustainability. Ainè is awesome and extremely knowledgeable with all lengths!

    26-05-2023

  • Maria Ashmore

    Fab salon for nails and eyebrows as well as hair 😍

    21-05-2023

  • Sally Johnson

    Service: Hairstyling

    07-05-2023

  • Erin Fields

    Lovely salon with friendly, conscientious stylists! I will definitely be going back.

    28-04-2023

  • Amelia Robertson

    Services: Hairstyling, Hair coloring

    28-02-2023

  • Annalese Mee

    Services: Hairstyling, Hair coloring

    28-02-2023

  • Leila G

    Got my hair cut by Steph today and it was such a lovely experience!! The salon was so quiet and relaxing, really made it feel like a treat, I even got a head massage! Steph was so lovely, really listened to what I wanted and would ask me throughout the cut what I thought and if I wanted more off etc. Would highly recommend Steph, and perfect for a student budget too! I've been looking for a judgement and cruelty free salon for ages, I'll definitely be back :)

    28-02-2023

  • Epps Again

    I had my hair cut by Alice today, and it was her first day there! I have a few additional needs and these were taken care of and considered in a sensitive and tactful way. The salon is a very calm and welcoming space. My haircut is exactly what I asked for and I love it. I highly recommend The Nook. Service: Hairstyling

    28-02-2023

  • Sandra Laja

    28-02-2023

  • Lucy Speight

    28-01-2023