Aster Care Ltd
Aster Care Ltd is a healthcare and household services company based in Portsmouth, England. They specialize in providing aged care and home care services, as well as home help to those in need. With a focus on healthcare and medicine, Aster Care Ltd is dedicated to providing compassionate and professional care to their clients.
Introduction to Aster Care Ltd
Aster Care Ltd is a British company that specializes in providing aged care and home care services to its customers. Established in 2010, the company has been committed to delivering high-quality services to the elderly and disabled individuals in need of assistance. What makes Aster Care Ltd unique is its focus on providing personalized care tailored to each individual's specific needs, ensuring that they receive the best possible care.Services & Products
Aster Care Ltd offers a range of services to its customers, including home care services, home helps, and household services. Their home care services include assistance with daily living activities, such as bathing, dressing, and meal preparation. They also provide transportation services to and from medical appointments and social events. Additionally, Aster Care Ltd offers household services such as cleaning, laundry, and shopping.Location
Aster Care Ltd is located at 591 London Rd, Hilsea, Portsmouth PO2 9SD, United Kingdom. The area is known for its vibrant community, with various businesses, shops, and restaurants around. Customers can expect to experience a bustling atmosphere with friendly locals. The closest public transportation options are Hilsea Train Station, which is 0.4 miles away, London Road Bus Stop, which is 0.2 miles away, and Hilsea Bus Interchange, which is 0.5 miles away.Benefits
Customers should choose Aster Care Ltd because of their commitment to providing personalized care to each individual. Their team of experienced staff provides tailored home care services to meet the individual needs of their clients. They also provide a range of household services to ensure that their clients' homes are clean and well-maintained. Additionally, they offer transportation services, which means that clients can get to their medical appointments and social events on time.Good to Know
Customers should be aware that Aster Care Ltd is committed to providing the best possible care to its clients. They have a team of experienced staff who are trained to provide exceptional care to their clients. They also have a rigorous recruitment process, which ensures that all staff members are highly qualified and experienced.Reviews
Customers have praised Aster Care Ltd for their professional and caring staff. They have also praised the company for their personalized care services, which have helped them to maintain their independence and dignity. Overall, customers have been impressed with the high-quality services provided by Aster Care Ltd.Amenities
-
home care -
nursing care
-
medical assistance
-
dietary assistance
-
activity program
-
social support
-
transport service
-
in-home care
-
personal care
-
meal preparation
-
housekeeping
-
background check
-
insurance
-
bonded
-
flexible schedule
-
cleaning supplies
-
reliable
-
punctual
-
friendly
-
experienced
-
trustworthy
-
organized
-
professionalism
-
responsive
FAQ
Are your caregivers licensed and trained?
Yes, all of our caregivers are licensed and trained. We ensure that our staff members have the necessary qualifications and experience to provide high-quality care to our clients. This includes ongoing training and development to keep their skills up-to-date.What are your rates for your home help services?
Our rates for home help services vary depending on the level of care required and the duration of the service. We offer competitive pricing and can provide a detailed quote based on your specific needs. Please contact us for more information.What is your cancellation policy for home help services?
We understand that unforeseen circumstances may arise and plans may change, so we have a flexible cancellation policy. We ask that you provide us with at least 24 hours notice if you need to cancel a scheduled home help service. If you cancel less than 24 hours before the scheduled time, a cancellation fee may apply.What qualifications and experience do your staff members have?
All of our staff members have the necessary qualifications and experience to provide high-quality care to our clients. This includes training in areas such as first aid, medication management, and dementia care. In addition, we conduct thorough background checks and reference checks to ensure that our staff are trustworthy and reliable.How do you ensure the safety and well-being of your clients?
At Aster Care Ltd, the safety and well-being of our clients is our top priority. We have strict protocols in place to ensure that our staff members are following best practices when it comes to hygiene, infection control, and safety. We also conduct regular assessments to ensure that our clients are receiving the appropriate level of care and support. Finally, we encourage open communication between our staff, our clients, and their families to ensure that everyone is informed and involved in the care process.Reviews
-
KINDONG MILTON
Best company I worked for just simply the best
28-01-2023
-
Jade M
Really happy with the care this company provide
28-05-2022
-
Lajd Bsnsnbs
Selfish staff, unprofessional people
28-05-2022
-
Leigh Mccloud
Aster care have been providing care for my mum for Nearly 11 year now, the manages and office staff are fantastic and we never have any problems. If anyone was looking for 24hour care I would Highly recommend aster care. Thank you for the brilliant Service you have and will continue to provide my mum ☺️
28-05-2022
-
Sophie May
Cannot fault this lovely company, the managers and staff are friendly, efficient and professional. Very supportive and kind, you can guarantee the best care will be given to your loved ones. Thank you Aster Care
28-05-2022
-
Pat Clarke
Very stressful and unorganised
28-05-2022
-
kim taylor
Amazing management and staff would recommend to anyone who is looking for special care for their loved ones
28-05-2020
-
Sue Lodge
I am so pleased that I was introduced to Astercare, as I cannot believe how much they have changed my life and that of my husband's. After spending quite a few months bed bound in hospital, I was advised to find a nursing home placement for my husband , but refused to do so as I wanted him back home , so that was when Astercare came into our lives. I have had so much support from Pam and Jo, who attended meetings with me and fully supported me in managing to get my husband home. The team of support workers are so caring and kind, they now seem part of the family. They have worked so hard with my husband that he is now able to get out of the bed we had downstairs and with help from the team he is able to go upstairs to bed. He is being taken out regularly, either in the car or in his wheelchair, and the behaviour problems he had have 99.9% disappeared. Thank you so much Astercare for giving my husband's life back to him and mine of course. You are all brilliant.
28-05-2019
-
Penny Reid
I want to give praise and thanks to everyone at Aster Care who has helped me since the diagnosis of my husband's Dementia with Lewy Bodies (DLB). I cannot speak too highly of the personalised service they give, especially the careful selection and introduction of individual carers. Pam's extra research into the peculiarities of DLB helped me enormously because, like many family member carers, I am learning every day about things I never thought I'd need to know or do. On top of that, they genuinely cared about my well-being too.
28-05-2019
-
Luiz Dos Anjos
28-05-2019
