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Jewelry Repairs

Aspens Jewellers

Aspens Jewellers is a renowned jewelry company located in Woodbridge, England. They specialize in jewelry repairs and have a wide range of products available at their shop for shopping. Their commitment to quality and customer satisfaction has made them a trusted name in the industry.

Introduction to Aspens Jewellers

Aspens Jewellers is a family-owned business that has been around for over 30 years. The company prides itself on providing excellent customer service and quality products. What sets Aspens Jewellers apart from other jewelers is their attention to detail and their ability to repair jewelry on-site.

Services & Products

Aspens Jewellers offers a wide range of services, including jewelry repairs, bespoke jewelry design, and watch repairs. They also have a variety of products for sale, including engagement rings, wedding bands, and luxury watches from brands such as Rolex and Omega.

Location

Located in the heart of Woodbridge, Aspens Jewellers is surrounded by other independent shops and boutiques. The area is known for its quaint charm and historic architecture. The nearest public transportation options are the Woodbridge train station, which is just a 10-minute walk away, as well as several bus stops within a 5-minute walk.

Benefits

Customers should choose Aspens Jewellers because of their exceptional customer service and expertise in jewelry and watch repairs. The staff is knowledgeable and always willing to go above and beyond to ensure customer satisfaction. Additionally, the ability to repair jewelry on-site means that customers can have their items back in their hands much more quickly than at other jewelers.

Good to Know

Customers should be aware that Aspens Jewellers is closed on Sundays and Mondays. However, they are open Tuesday through Saturday and offer extended hours on Thursdays.

Reviews

Customers have raved about Aspens Jewellers, calling them "the best jeweler in town" and praising their "excellent workmanship." Many customers have also noted the staff's friendly and helpful demeanor.

Amenities

  • amenity
    custom design
  • amenity
    engraving
  • amenity
    polishing
  • amenity
    resizing
  • amenity
    cleaning
  • amenity
    watch battery replacement
  • amenity
    stone setting
  • amenity
    prong tightening
  • amenity
    chain soldering
  • amenity
    clasp replacement

FAQ

What types of jewelry repairs do you offer?

At Aspens Jewellers, we offer a wide range of jewelry repairs including ring resizing, stone replacement, chain repairs, engraving, and more.

How long does a typical repair take?

The length of time it takes to complete a repair depends on the type of repair needed. We will provide you with a time estimate when you bring in your jewelry, and we always strive to complete repairs as quickly as possible without compromising quality.

What is your pricing structure for repairs?

Our pricing structure for repairs varies depending on the type of repair needed. We will provide you with a quote when you bring in your jewelry for repair.

Do you offer any guarantees on your repairs?

Yes, we stand behind the quality of our repairs and offer a guarantee on all work done by our skilled jewelers.

Can you provide references from previous customers who have used your repair services?

Absolutely! We have many satisfied customers who have trusted us with their jewelry repairs. We would be happy to provide references upon request.

Reviews

  • Nina Robinson

    Absolutely hopeless. They refuse to serve before 10AM even though staff in the shop. They also refuse to fit an earring to an ear lobe; hopeless

    17-01-2023
  • CHRIS 49

    Just had my wedding band adjusted a couple of sizes down now fits a treat, and looks better than when it was new.

    17-11-2022
  • Luke Stevens

    Fantastic, professional, friendly, small family business. They did an amazing job for me in a very short space of time. Highly recommended.

    17-06-2022
  • Elichu Elichu

    I haven’t visited shop in person, but placed an online order instead. It was after 4pm so I didn’t expect for it to be posted until next day. To my surprise, I got a phone call saying to expect delivery following day. Moreover, they offered to adjust watch bracelet and it fits perfectly. Great customer service, really pleased.

    17-06-2022
  • N

    Expensive, but good. Great customer service, shame they did not have a ring that fitted me / could be adjusted to my size. Hope to be back again.

    17-06-2022
  • Bella Russell Hills

    Really lovely staff, so helpful and always friendly. They mended my gold bracelet with ease and fixed my watch too. Very reasonable.

    17-06-2022
  • John Easton

    Great service from this jeweller . Very helpful transaction from Sarah. Fast prompt delivery of a quality item . Would highly recommend . Many thanks John.

    17-06-2022
  • John Napper

    A quality item with a first class service and prompt delivery. Thank you

    17-06-2022
  • Joanne Brown

    I would like to comment on the exceptional customer service I received from Aspens in Woodbridge. I was very upset to loose an earring that I had purchased from them during a holiday. I contacted them and asked for their help and in less than a week they identified the earring, sourced a replacement and sent it onto me. During Covid so many places have displayed disappointing levels of customer service. Thanks to Aspen for showing what can be achieved. I will definitely be returning to them in the future.

    17-06-2022
  • Boris Vujicic

    Very happy with the service

    17-06-2022